Service Requested: Get rid of or at least control the ants running around, all over the place…read more Quality: There is none. Value: Total ripoff. We have ants, a lot of them & spiders. I called Orkin, wound up with a outrageous costly contract. 1st so called treatment took me for $179. & change. Ants are still thriving even more so. Spiders, still hanging around. Called back as per website & contract instructions, twice. Won't come back until the 2nd treatment is due next month. You could tell. Both Orkin reps were reading from the same card as to what to say. Total ripoff. Stuck with a contract. I allowed myself to be SCAMMED. Big time.

I'd give a negative 10. Don't show on time, excuses, want a monthly contract ($$$$) …read more When they DO show., Don't do much of anything ~ Look around some.., bait a little.., Then want the monthly contract & paid over $150..., Scam just to keep coming back and getting More $$$$.

Excellent customer service. They were fast with response time. Reasonable on pricing and very…read moreknowledgeable.

I am an owner of a two-bedroom rental home. When the previous tenants moved out, I discovered they…read morehad left bedbugs behind! Plus, they had left their five cats locked in the home for a better part of a week with no food, water or litter pans. I was horrified. What was I to do? My wife said, "put a match to it!" Instead, I called KIWF. He came out and did an inspection, killed the bugs, removed a huge wasp's nest and much more! All of this for a very good price! I rarely gush over a business's efforts. This guy is friendly and knows what he is doing. I believe you can't go wrong using this business for your pest eradication needs. The cats were returned to the owners and my rental home is now pest free! Thank you KIWF!

They provide a great service at a fair price. Their technicians and always very helpful, friendly,…read moreprofessional!

We have used preferred pest for over a decade now. Quite excellent service. I just recommended them…read moreto my daughter and her new house.

Well the joys of owning a house. I love our home, I love that there is nature around it. It stinks…read morewhen the nature, aka a ground hog wants to make his home under your home! So the first thing we did was buy a humane trap to see if we could catch him and then release him! Well we caught our Neighbors cat, and a raccoon, both solid catches, but the ground hog still was laughing in our face, so we hired Critter Control to humanely catch him. Wade from Critter Control gave us some tips, and set out some humane traps, he was great about working with our schedules and came back to check traps often and came right away once we had caught...... wait for it... a possum! Oh well we think our ground hog is gone, and we have sealed up his former home, but if he comes back it's nice to know we can call Wade and he can humanely catch something!

these people fraudulently advertise. their website says they cover all central iowa counties…read moreincluding my town and county specifically. but on calling them today they said "we are the only ones who do this but too bad, you are too far away". stay away from false advertisers

Miller does excellent work and they actually take care of their customers! You can tell their…read moreperformance means something to them, which is rare these days. Thank you! You won't be disappointed if you hire Miller. A+

Things WERE going fine, we were loyal customers for about 8 or 9 years. We had bi-monthly service…read morethat we signed up for back at the very beginning. They would come out every other month for a service, they'd send the bill for that, and we'd pay it. Well, our May 2026 bill went up quite a bit from what it had been. Also, they started doing some weird shit with AI, and the notes on the service report were all jumbled up with no proper grammar or punctuation, and saying we had a bunch of things done that we didn't have done, and said the things we did have done were all done in the attic, when none of them were done in the attic. We called to inquire about the big jump in price, and asked if it was a mistake due to the report saying we had all that stuff done that we did NOT have done. Nope. Just a price increase. "Everything is going up". Refused to believe us about the jumble of a report that was inaccurate, until we sent it to them (yeah, we had to send to them what they sent to us). Then they sort of apologized for that. One of them told us that a while back (they didn't say how far back), they changed their pricing and service structure. Said that their newer product lasts longer, and that they only come out every three months instead of every 2 months, and that they now just charge $49.99 per month automatically deducted from your payment account. They never bothered to tell us, their loyal customers, about that price change back when it happened. They just thought it would be cute to continue OVERCHARGING us and pocketing the excess I guess. Because that "new" price of $49.99 per month ends up being $8.50 per month LESS than what we've been paying for however long they've been doing this new pricing system. Yep, they just didn't bother to tell loyal customers about the new, CHEAPER cost of service, played us along for the fools we apparently were. So we decided to go ahead an pay our last bill, which was more than our last one, and then tell them to cancel our account, we didn't want to use them anymore. Of course their response was "well, bye, we don't give a fuck". Like we didn't already know they didn't give a fuck with the way they ripped us off for however long they were with their "new" prices.

Tyc identified termite activity at my home and explained the impact. Helped get services set up to…read moreaddress the issue

Please. When you send your salesman door to door please when I say my husband does it don't say,…read morecan I talk to your husband when will he be home? No, I said, no, don't degrade me for being a woman and assume I'm just trying to get rid of you. you're being a pest and yes my husband does know what he's doing. go away!

Amazing results!! Requested service for wasps and was very…read morepleased with result! The solution they used is pet friendly which was one of my requirements. And within 24 hours I was seeing results. I have not had any problems with wasps since. (And I have had trouble with them for the past few years.)

From the owner: At Phalanx we are here to follow one simple directive. Help People. We want to make sure that…read moreyour home or business is taken care of in the best way possible. High quality pest control at affordable pricing. We are continuously training to make sure that you get the best service around and don't have to wait endlessly on results. Let us be the shield that protects you and yours. Here at Phalanx We Push Back The Swarm.