Tyc identified termite activity at my home and explained the impact. Helped get services set up to…read moreaddress the issue

Had a Spiderxx person come by my door even though we had a no soliciting sign. I only came to the…read moredoor because I thought it was my friend who I was waiting for. Anyways he offered me services at a discounted rate because he's already in the neighborhood. Probably a lie but a good way in to make it seem that I'm getting a discount. Regardless he kept on talking. I interrupted him advising him I in the middle of work and I have to return to my office and I did it politely. He then kept on talking and did not acknowledge what I stated. I interrupted him again and then he said "So you like bugs then?" Anyways I didn't realize putting words in my mouth and being rude was a normal tactic. Great job I'll make sure to let me neighbors know to skip the bug guy with the segway.

Service Requested: Get rid of or at least control the ants running around, all over the place…read more Quality: There is none. Value: Total ripoff. We have ants, a lot of them & spiders. I called Orkin, wound up with a outrageous costly contract. 1st so called treatment took me for $179. & change. Ants are still thriving even more so. Spiders, still hanging around. Called back as per website & contract instructions, twice. Won't come back until the 2nd treatment is due next month. You could tell. Both Orkin reps were reading from the same card as to what to say. Total ripoff. Stuck with a contract. I allowed myself to be SCAMMED. Big time.

I'd give a negative 10. Don't show on time, excuses, want a monthly contract ($$$$) …read more When they DO show., Don't do much of anything ~ Look around some.., bait a little.., Then want the monthly contract & paid over $150..., Scam just to keep coming back and getting More $$$$.

Miller does excellent work and they actually take care of their customers! You can tell their…read moreperformance means something to them, which is rare these days. Thank you! You won't be disappointed if you hire Miller. A+

Things WERE going fine, we were loyal customers for about 8 or 9 years. We had bi-monthly service…read morethat we signed up for back at the very beginning. They would come out every other month for a service, they'd send the bill for that, and we'd pay it. Well, our May 2026 bill went up quite a bit from what it had been. Also, they started doing some weird shit with AI, and the notes on the service report were all jumbled up with no proper grammar or punctuation, and saying we had a bunch of things done that we didn't have done, and said the things we did have done were all done in the attic, when none of them were done in the attic. We called to inquire about the big jump in price, and asked if it was a mistake due to the report saying we had all that stuff done that we did NOT have done. Nope. Just a price increase. "Everything is going up". Refused to believe us about the jumble of a report that was inaccurate, until we sent it to them (yeah, we had to send to them what they sent to us). Then they sort of apologized for that. One of them told us that a while back (they didn't say how far back), they changed their pricing and service structure. Said that their newer product lasts longer, and that they only come out every three months instead of every 2 months, and that they now just charge $49.99 per month automatically deducted from your payment account. They never bothered to tell us, their loyal customers, about that price change back when it happened. They just thought it would be cute to continue OVERCHARGING us and pocketing the excess I guess. Because that "new" price of $49.99 per month ends up being $8.50 per month LESS than what we've been paying for however long they've been doing this new pricing system. Yep, they just didn't bother to tell loyal customers about the new, CHEAPER cost of service, played us along for the fools we apparently were. So we decided to go ahead an pay our last bill, which was more than our last one, and then tell them to cancel our account, we didn't want to use them anymore. Of course their response was "well, bye, we don't give a fuck". Like we didn't already know they didn't give a fuck with the way they ripped us off for however long they were with their "new" prices.

Reliable and friendly. Came back several days in a row to eradicate yellow jacket bees.read more

Worst pest control place around. Did my parents house, horrible, in Urbandale, Iowa. Owners are…read moreextremely rude. Conceited and husband wife combo = bad news. Overcharge customers, limited activity in spraying and question if it is really even bug spray. Needs to be reported to BBB. Better Bus Bureau

They are prompt and personable, and very honest! I accidentally paid twice, and they called me to…read morelet me know. Our mouse problem has abated, but Pro-Staff will check regularly as the weather changes and stay on top of the situation.

We are so happy with the service Dusty provided. Every year we get mice in the basement. Dusty…read morecame to our house and looked around the outside of the house and found two places where they were possibly coming in. He analyzed possible avenues the mice were using to get from point a to point b once inside the house and came back a few days later to take corrective action. I honestly was about ready to cancel this service but I decided to give Dusty the chance to fix the problem. We are confident he will!

Moving into our home we knew the previous owners had treated for termites…read more Jensen has been our go to company. Knowledgeable, reliable and goes the extra mile. Very thorough and Locally owned.

Love the Janssen Crew they come out and do proactive pest control! They are super knowledgeable and…read moreanswered all my bug questions.. And show me some Bat dropping and where the bat maybe living! Bugs and Bats are not my thing so I'm happy these guys seem to love hanging out with them and taking care of them! Great service, and super knowledgeable!