The sales goons they send out on their stupid little hoverboards and their pushy attitude sales tactics are going to cross the wrong homeowner one day and it will not end well... FAFO. This company has had a reputation for a while (see below). The canned, BS responses to negative reviews are old and annoying... https://www.palmbeachpost.com/story/news/local/2020/05/29/pest-control-company-reportedly-pesters-wellington-residents-drawing-councils-ire/41750455/ read more

BEWARE! Might be my own fault by rushing to sign...but it didn't click in my head that I was signing a year contract. To cancel is a $200 fee. Why? I feel like I've been had! read more

Pushy salespeople that come multiple times a week and ignore all "No Soliciting" signs. A particular salesperson has showed up twice this week and doesn't get a clue. We've told this exact same person a few months ago that we weren't interested but they repeatedly try to talk no matter how many times you tell them. On one of the occasions, the person even tried to claim that my neighbor couple houses down just signed up for their services for ants and said a name. Like someone else reviewed here, the name was bogus and I called them out on it. Then he was quickly trying to fish for a name like a bogus psychic. read more

Echoing what others have said here. A rep showed up at our door was incredibly pushy. Claimed that a neighbor down the street uses them and they were just trying to get more customers in the neighborhood. Would not take no for an answer- when I said I don't deal with this stuff (as a way to get them to stop) they continued asking when my partner would be home. Could they come back before work? What time? To the point where I felt the need to google them afterward to make sure they were legit. To say the least it was off putting and enough that we know we won't be seeking services from them and hope they will stop showing up. read more

Extremely insensitive and pushy salesman! I politely tell him I don't have time to talk and he insists on taking my time. I should have just closed the door. I thought that would be rude, but in fact, him not leaving despite me telling him multiple times I have to go, is ruder than me closing the door. Isn't there a zero star rating? read more

STAY AWAY: $180 a month JUST to dust away cobwebs and spray around the perimeter. We have more pests than ever even after using them for months. They lay out traps you can get from the store for like $10, and do some spraying... the MOST work they do is going door to door lying to you about your neighbors using them, trying to get you to pay them an exorbitant amount of money!! Husband signed up for a two year plan, and after awful service he called them to cancel and they said it'd be $190 to cancel the contract! Just pathetic. read more

Door to Door SCAM. I dont know who is writing positive reviews on Google, but just check our their BBB rating and complants and thier Yelp reviews. This is the pest service for you if you want to hassased by phone, text and email. However, try to call and they can't do anything. Its a total SCAM. read more

Pushy, pushy salespeople who come knock and ring your doorbell multiple times a day will all by itself keep me from EVER using this company. When I hobbled to the door two days out from having KNEE SURGERY and told them that I could not stand and talk right now he just told me it wouldn't take long and launched into the spiel! I said AGAIN (with visible crutches and wrapped up) that I was not going to stand there b/c again I just had surgery, he just kept going! like WTF? I get it, you probably make no money if you don't harass people into services but y'all just GUARANTEED I will never use your company. Ever. To the company-NO ONE LIKES DOOR TO DOOR SALES. Jump into 2024 and advertise online with good intro deals and y'all might do better. I also have a NO SOLICITING sign. read more

I was helped by a nice fella named Jaden. He's a salesperson for Aptive and was highly informed on services, current offers, availability, and pricing. I never felt pressured to buy and I felt like I was only being informed of my options. I ended up buying their premium package which included a one year package, sprays, resprays, traps, and more. The team came out next day to do a full perimeter and interior, remove nests, webs, etc. They wore covers for their shoes when indoors, we're polite, professional, and efficient. All in, they did my 1400sqft home in about 30-40 minutes. Highly recommended. read more

Reps stopped by my home unsolicited twice in the last week. Several times we politely turned them away but they were very persistent and obviously do not care for the impression they leave on people or fostering positive relationships with customers. I would not trust them with pest control because if they knew a thing about getting rid of pests, they would've gotten rid of themselves from my property far earlier. I might give them a try sometime if I felt like I wanted to work with a company who might harass me and bully me around. What a way to do business. Also, if you ever pay for their services, you'll know how much of that price is inflated by them paying these guys to pester the neighborhood. read more

I don't want to give this business even a one star rating but I can't submit the review without doing so. If an Aptive representative comes to your door, send him/her away. Their service is not worth what they are charging. The number of times they service your property is far more than what I expected. I was told that the amount I would be paying would be far less than what I was paying with the current company I was using. I noticed more ants in my lawn than I had before I had started with Aptive. In addition to having higher payments, when I went to terminate the service, I was told I had to pay $199 to cancel my account. Consensus -- stay away from this service. read more

Matt from Aptive has knocked on my door 4+ times in the last 24 hours despite being told numerous times we're not interested. He ignored our "no soliciting" sign which he acknowledged was there. My wife overtly told him we were not interested and he continued to come back. I called Aptive yesterday afternoon to instruct them not to send anyone to my house anymore. After filling out some paperwork, seemingly to fix the problem, Matt showed up AGAIN this morning. This dude is a problem and I recommend not answering the door if he's the one knocking. As for the actual service, we used them for about a year before canceling. They dropped some unexpected bills on us which we were not a fan of. We reluctantly paid them and moved on from their service. read more

Aptive Pest Control - Overbearing Aptive rep. - Pest Control Near Me - Fife, Washington

I contracted for yellow jacket removal, paid over $300 and was assured that they would get rid of the yellow jackets. They didn't! I called back to have them complete the job they didn't do and they told me that it was a one-time contract. If I wanted a follow up I would need to pay for another service even though they failed to complete the initial service. The technician that did the service assured me that he could eliminate the yellow jackets. I really believe that he know that he couldn't since they were in the eves of the roof, not an open hive. They may be good at stepping on ants, but don't expect them to do what they promised. read more

Another Aptive on his Segway salesmen at my door today. After a couple not interested to him he continued to try and sell. Bedford Mi requires solicitors license to go door to door in this county. He didn't have one. Tell your salesman to read the room better. He pushed my limits to get him off my porch. All recorded. read more

Frustratingly pushy sales tactics; very expensive charge for minimalist service; excessive service fees, even to cancel service. Make no mistake - their business is rent collection for customers who sign their horrid contracts. Steer very clear. This company is scum. read more

Finally emailed a cease and desist to this company. Their door-to-door sales people knock, ring the door bell, and won't leave. They also walk right past no soliciting signs. Is this the type of company you trust to service your home? Absolutely not! These disruptions cause a loss in my wages from my household as we work from home. We will continue to escalate our rights as homeowners as needed to protect us from these people. Our entire neighborhood is fed up with their blatant disrespect. read more

Pushy sales guys that never listen when you tell them you are not interested. Completely ignores our "No Soliciting" signs then claims they are not soliciting, yet try to launch into their sales pitch. This is the third time they have come to the house, different people each time. Lie and claim they are working with certain neighbors who confirm they have not signed up. If this is the way they start, I can only image how bad they will be to work with. Reported to Renton PD. read more

This company is terrible. Not only did it NOT get rid of the ants, they tried to charge me $199 at the end of my contract, when I gave 20 days notice to cancel. Don't be a fool. Do not go with this company; there is literally no benefit at all. You will still have pests and you will lose about a thousand dollars. read more

Unbelievably disrespectful and predatory! Do not even open the door for these people! They ignore no soliciting signs RIGHT IN THEIR FACES and then LIE and say they didn't see it. They literally stalked our home by standing in the street, which of course we don't "own" and they know we can't make them leave that space. Then when my husband confronted them they called him names and threatened him. These guys act nice and sweet but if they don't get their way, aka, you opening the door and listening to their pitch, they become a nightmare! If they return we will be charging them with stalking because we have VIDEO FOOTAGE TO PROVE IT ALL!! read more

Product is good but the level of service and willingness/ability to listen to customer is the worst. I mentioned to them that I would prefer to make friends with all my insects in lieu of the frustration they have caused over the last 6 months read more

Salesman wouldn't take no for an answer even after I told him not interested 3 times. Kept talking even after I closed the door.

Very Persistent Young Sales Guy trying to get me to switch from my current provider. He'll probably do well but he gave me his pitch in front of our garage doors and the clearly posted no-soliciting sign. I'll be filing an official complaint for trespassing on their next "visit" as they are NOT invited to solicit. He asked me for a beer before he left for his lunch. read more

They do the typical dishonest sales tactics, pretending they're working in the neighborhood and willing to do a deal. Don't make your sales people do this! read more

Aptive had reached out to me to let me know they were coming to do a service at my home a few weeks ago, and then 3 days later cancelled. When I asked when they were rescheduling - they indicated I had to call in or go to the portal and reschedule myself. I called in and suggested if they were not rescheduling the appointment Aptive cancelled - I needed to cancel the service. They agreed to cancel with no additional charges, since it was their issue to cancel the service they had scheduled. On Oct 5th I received a $199 charge. When I called in to find out what the charge was for - the consultant at Aptive indicated this was standard practice. So I guess this happens regularly and treating customers with zero respect - is what you can expect from your team. I will make sure my neighbors locally and any Facebook friends are aware of your non-professional attitude towards your customers. Stealing folks money is a quick way for your business model to fail quickly. read more

Do not be con by the salesperson. They will tell you that you can cancel after 4 treatments and no charges will be applied. They also will not let you sign. They sign for you and initial all spaces on the contract. They only spend about 5 minutes at your home. Only changed out the mosquito trap once. They don't give you bug or fly traps they say they will provide. Always out of stock when they come to your house. Same spray for all bugs, mosquitoes, fire ants, and anything else. Was of your time and your hard earned money. read more

I reported them to the city for continued solicitation violations. They pretend to not see the no soliciting sign. If the pest control worked it would keep them away! Who would purchase services from a kid on a hoverboard? Stop soliciting! read more

Very pushy sales people trying to sign you up for 2 year service contracts that cost money to cancel. Would strongly avoid this company.

Thank you approve for sending out a salesman having the dogs bark and waking up the baby. Never use Aptive

BE WARNED: Charged for services never performed or hired for & Sent to Collections! Back in the spring, we requested a service quote from this company. However, we ultimately decided to go with a different provider and did not proceed with their services. Recently, we received a collection notice in the mail requesting payment of $383.39 for services that we did not hire for nor receive from this company. We have not received any invoice or notification that we were being charged monthly for unperformed services. They signed us up for a monthly service without our approval! I called the office, however the customer service representative claimed that his boss was not in the office and he had no contact information for his supervisor. I am in the process of working with the Attorney General to resolve this issue. Very Sketchy! Do not reach out to this company. read more

Terrible experience, they are total scammers. A very pushy (well trained) young man convinced me to sign up, took my credit card info. Later we had one service, and I got multiple phone calls and emails asking for my credit card information again. I ignored them thinking they were phishing because I had already given my card information. 2 months went by we still had mice and bugs and I continued to get emails and texts. Then I got a collections notice saying my account was in default. I sent a check for the amount listed and called to cancel the service. The person on the phone told me I owed over $800, because I had signed a one year contract. I told her again to cancel my account and hung up. Got a text this morning from a guy saying he is coming to service my house. I told him not to come. He told me to call the 800 number to cancel. I did and they told me again that I owed a bunch of money. SCAM SCAM SCAM read more

Too aggressive and scary sales tactics. You don't have to be like that and most companies behave so much better.

Horrible customer service. They came and serviced the wrong house and upon reaching back out I was assured a No Cost treatment would be provided to make up for inconvenience, But later they kept billing me for the charges. Besides multiple email threads notifying them this service was a no cost service. They Charged me for this service. read more

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Extremely push sales people that show up every quarter and don't respect the home owners

Pushy salespeople keep knocking on my door in Seattle. Caught them on the Ring cam multiple times in one day - never answer; dinner time and later. I want to thank the other reviewers for clueing us in to their pushy tactics and bad service. To my neighbors in the Magnolia neighborhood, I don't use them - don't believe them when they say we do! read more

Aptive Environmental is a scam. To start, it's not like me to go online and write a review about anything unless I feel strongly about it. I certainly feel strongly about this company, and none of that feeling is positive. About two months ago in August 2024, this company had their salespeople riding around our neighborhood pestering people to buy their service. Unluckily for my family, one of them knocked on our door and we answered. For the record, the guy (I won't say his name here) was mostly kind and pleasant to chat with. He gave us the rundown and we politely declined. "How about a $20 discount?" We declined again and he left. 20 minutes later, he's back. "Okay guys, I called the boss and we can do a $40 discount!" Still a no from us, and away he went. Half an hour later, guess who? The same guy comes to our door AGAIN and says, "You gotta promise not to tell anyone, but we can get you a free cleaning. No strings attached. On us." We thought about it, and made sure to verify we could cancel immediately after with no penalty. "Yes of course! No fees or penalties." We were foolish enough to agree. He rushed us through a signature box or two and that was that. We received our free cleaning the following week. On that, I'm not exactly sure what if anything they actually did, the only real bug issue we had was spiders which persisted after that cleaning. Having busy schedules, we forgot to cancel then. They came out again in September & charged $89 this time. Following this, I was looking to cancel. I called our tech and he started giving me a whole run down about "pushing payments back" and "decreasing costs," no. I want to cancel. Nothing else. After pulling those teeth, he referred me to the Aptive hotline. Here's where I realized just how scummy this company is. I got ahold of a service agent and they informed me that, despite what the pushy salesman said, to cancel our account there is a "$199 cancellation fee." Are you kidding me? In this economy? You're charging people that you pestered and pushed relentlessly to sign up for your "services" $200 just to cancel and lose your information? That is a scam. Nothing else to call it. I played their game and wouldn't take no for an answer. I was not paying that bogus fee. Eventually, after many sighs and groans from their "agents," I got my account closed with no fees. TLDR; DO NOT HIRE APTIVE! Do not talk to them when they solicit you at your door relentlessly. Tell your neighbors not to trust or talk to them. They are out to lie, cheat and scam you shamelessly. $199 to cancel a service is unacceptable, and they will even LIE to you to get you to sign up. read more

Just another account of pushy door-to-door salesman tactics. Clearly they believe principally in quantity over quality; just read the other reviews. If I have to slowly close my door in the teenager rep's face while saying "no thank you, good bye, no thank you, no not interested, good bye, please no" just to find a merciful end to the "conversation", then that is a failing business with no respect for clients/potential clients. read more

Do not hire this company. It's a lot of switch and bait with customers. Extremely poor customer service and lots of issues getting things resolved. They basically try to sell you a multi-year contract and then don't do a great job actually servicing what they signed you up for. I had to multiple times point out to my account rep (who changed every 1-2 months) what was included in my contract and then beg them to actually perform the service. Thankfully I made sure to ONLY sign up for a year. If you sign up, DO NOT SIGN UP FOR MULTIPLE YEARS. When I cancelled my account they told me to just dispose of the traps left. I asked them to pick up their property and they seemed pretty unhappy about that. Overall, not a professional company. And I still have pests. They also broke multiple branches in a lilac tree when dealing with a hornets nest and then left all the broken pieces of the nest and the broken branches in my yard to deal with. I literally got a voicemail after the fact stating, "Don't go into your backyard. There are a bunch of angry hornets back there." They hire a lot of young and inexperienced kids who don't even know what they're spraying. They sprayed pesticide in edible plant beds that now I can't use, and they couldn't even tell me exactly what they sprayed. read more

We were approached by a salesman who came to our door pitching their product. He was excellent. However he quite literally did not tell the truth. When asked if his product could take care of slugs on my hostas. He said, Oh yes. We have a product that actually when sprayed on the leaves will not allow the slugs to stay on the leaf. I questioned him further. Are you kidding. He said no. That was the main reason for signing up. (I have not put quotation marks on the above bec I cannot remember the exact verbiage... but it is VERY close.) Our other major concern was rats. We have ivy and rats love it. We have wildlife in our patio and I didn't want rats, but did want squirrels and birds, deer, etc. This was in May, 2024. By August or September, we said we said we would not pay for the full maintenance which included service for rats, however when I asked the fella that came for the service about if rats were included he said he thought so, but better call and find out. At least he told the truth!!! We were reduced to $35/mo., only to find out we were paying for flies, ants, and wasps + other things that really did not need this type of attention. So October 11 or so I called, talked to a woman. I explained the situation and how the person who sold us... sold us misinformation, and untruths. She would not work with us at all as far as letting us out of the situation. I am therefore reporting them to the Better Business Bureau. read more

Please teach your sales people that one "no thank you" means NO! I had to say it 3-4 times and finally just went inside and closed the door on the guy who was still talking. You *might* be an excellent pest control company but I'll never know because your pushy sales tactics are a hard nope from me. read more

Extremely pushy aggressive annoying sales people. Keeps bringing up our neighbor as a part of their sales pitch who's terminated their contract because they saw no benefit. You need to read the fine print - which they are unwilling to walk you through and push you to just sign - because you might be now stuck with years of contract with fees for early termination. Very predatory. I believe this company was banned in some states. They show Google reviews as a part of their sales pitch. Seems like a bunch of bought fake reviews. read more