Great job. Made the experience easy and convenient. Very timely service and professional and…read moreknowledgeable. Kayleen, Michelle and Fatima did an excellent job with me.

We all know how fun MRI's are right. I went to Edison Medical Imaging today and the staff is…read moreamazing Michelle made sure that I was comfortable and talked me through it. Thanks girl! Kaylee at the desk was also amazing. I was running a few minutes late and she got me real quick. It's not a fun test but if you have to have one, go to Edison Medical Imaging. They will get you through it.

I always have all my Tests done here, Ex-Rays MRI, Mammograms and CT Scans. The staff is very kind…read moreand always Professional.

I've been here 3 times so far. 2 for mammograms and one for an MRI and I've been pleased with the…read moreprocess each time. Girls that check in are quick and pleasant. The staff that take you back and perform the procedure are kind as well. I find them to be quick, efficient, professional and kind. Not sure what the bad reviews are about. I also appreciate how fast I've gotten my results. Calling in is great too, there's an answering service and they've been helpful and kind during that process also. Would absolutely recommend

There is nothing great about getting a head scan. But the receptionist here made my welcome so easy…read morethat I was relaxed immediately upon laughing with her. The lobby is spacious and very clean. The tech was friendly and knowledgeable. The MRA machine is out dated and to be upgraded in the near future. But like myself old is still good, functional, and gets the job down right.

The check-in staff were very curt and rude ...terrible way to start a costly procedure ...will be…read morelooking for a different company next time need imaging ...what ever happened to polite customer service? ...felt like imaging livestock processing

There is a rude billing lady who doesn't know a thing about billing, insurance contracts. My son…read morewent to the ER at JFK and he is getting billed for radiology reading. I've called my insurance and they've told me we owe no out of pocket charges except $100 for the ER copay which we've paid to JFK. But This place keeps billing my do. And now have sent him to collections. I've called again and trying speaking to this lady in billing who keeps telling me we owe them $142. I've even faxed them the EOB which I'm certain they've received from the insurance. Obviously they are unaware that they cannot balance bill a patient, they have a contrarian insurance company and have to accept what they get paid. Totally unacceptable and idiotic. I can't believe they are trying to have a collection agency collect $142. Which we do not owe them.

I would give zero stars if I could. I am getting threatened with collections, but Edison has mailed…read moreall the invoices to the wrong address, and submitted to the wrong insurance. They want me to pay bills I never received. I have called their billing service and escalated to management twice so far (a third time today) and nothing changes. I might end up in court over their abyssmal billing practices.

Five Stars for one of the only standing MRI diagnostic imaging machines in New Jersey which also…read morejust happens to be staffed by an incredible team of helpful and friendly professional technicians.    I can personally and unequivocally say that I Highly Recommend East Brunswick Open MRI and their state of the art facilities.

The two star is for the front office that answers the phones. She is just making up things and…read moreprocedures. I never had any instances where my report was not available online or not emailed to me, plenty times from othe r imagecare centers. But she made up some irrational reasons that she can't email me my report telling me she didn't know my identity i said what about I tell you my name , my insurance ID ,birth date and/or place of residence. As she couldn't find any reasons , she just HUNG up on me. This left a horrible taste in my mouth. IF her manager is seeing this , this is an ultimate problem you should resolve today! The technician was good overall . The images came out ok . But would I use this facility again which is 1.5 hour from my house. Most likely not!

The equipment used was a Hitachi scanner with 1.5 software…read more The technician was very friendly and helped with the correct positioning of my MRI scan. He went out of his way to complete the full imaging and even copied for me two discs when completed. Thanks Shad for your great service !

From the owner: MRI/MRA High field, Ultrasounds, Echocardiogram, Mammographyread more

My recent experience at 4 west was nice. Nurses and staff were friendly and helped with any…read morequestions that were asked. Doctors were attentive to my needs and the care was far and beyond anything I expected given the bad reviews. I even got a card from them hoping I get better which was signed by hand. Honestly as ER visits go, This was not bad.

Disappointed and Deeply Concerned About My Father's Care…read more I am writing this review with deep concern and disappointment over the care my father received during his recent admissions to JFK Hospital. My father, an 83-year-old man who was living at home and managing his daily activities on his own, was admitted to JFK on August 19, 2025, after experiencing sudden weakness in both legs. Despite our repeated concerns about a possible stroke -- including noticeable weakness on his right side -- the emergency room staff kept him under observation for three days without ordering an MRI. We requested an MRI multiple times and were told it wasn't necessary. On August 22, the hospital was planning to discharge him home, as they couldn't find anything wrong with him, despite the fact that he couldn't walk on his own. We had to advocate strongly and insist that he be sent to a rehab facility for physical therapy, even though we suspected a possible stroke. My dad had experienced a stroke back in 2013, so we were particularly concerned. When I visited him at the rehab facility on August 25, he was in a wheelchair and unable to move his right hand or even hold a spoon. This was alarming, especially since he hadn't been like this before his hospital admission. On August 26, while at dialysis, he was sent back to JFK ER for evaluation of worsening right-sided weakness. This time, a doctor said an MRI would be ordered -- but when I followed up on August 27, there was no order in the system. Again, we had to advocate hard for proper care. I contacted the Patient Advocate, and only then was he moved to the stroke unit, and an MRI was finally done on August 28 -- nine days after his original ER visit. Later that evening, after inquiring about the MRI results, we were told the results were abnormal and that the doctor would call us the next day to discuss them. I made it clear that I needed to be contacted at work, but no one ever called. On August 29, I followed up by calling the unit and speaking with the nurse in charge of my father's care. She was unable to provide the results and said the doctor would call me. However, since no doctor called me back, I reached out to the Patient Advocate again for assistance. It wasn't until August 31, when I asked the nurse in charge of my father's care to request that the doctor speak with us during a visit, that we were finally informed by the attending physician that the MRI showed a recent stroke. Had we not consistently advocated for my father, his stroke may have gone undiagnosed. I strongly urge others to advocate relentlessly for their family members in this system -- your voice may be the only thing that ensures they get the care they need. No one has presented a clear care plan to our family, and the overall communication has been severely lacking. It is both heartbreaking and frustrating to witness such neglect and delay in care, particularly for an elderly patient who cannot express his needs due to his age and condition. The lack of urgency and thorough evaluation was unacceptable. It feels as though his condition was minimized simply because of his age. This entire experience highlights a breakdown in basic communication and a failure to provide timely, appropriate care. Please advocate fiercely for your loved ones. You should not have to fight this hard to ensure they receive the appropriate medical attention. JFK Hospital has deeply disappointed me, and I sincerely hope they take serious steps to improve how they treat and communicate with patients and their families. We will not be bringing my father back to JFK Hospital in the future.

Have been using Dr. Philip Reid who is thorough and very educated. Wonderful bedside manner. This…read morecenter is terrific. They are organized, clean and caring. We are always taken immediately upon arrival. Very efficient. There are comfortable chairs for whatever treatment you are getting. My husband had a phlebotomy here. It was his 4th one. It is monitored closely. There are other RCCA centers but they are not all connected. This is the one you want to go to.

These health care professionals are the best! Go out of…read moretheir way to make you comfortable in a scary situation'

It's difficult to understand the negative reviews. I've been going here for more than 2 decades…read moreand never found the experience inadequate -- except for the occasional front desk admitting staff that sometimes forgets about notifying you about a hard copy CD -- after 20-30 mins. However, the screening technicians know what they're doing and are exceptionally focused. I'm not there to be catered to. Just need results to my physicians which they always deliver a.s.a.p.

I waited for an anointment for a couple of months. They sent email to me a couple of days before…read morethe appointment that said I was required to pay them at the time of the appointment, before they even process the claim with my insurance. I called to explain that I almost met my deductible and there are claims being processed, and if I pay now there is a big chance they would have to refund me and I really have no time to deal with it. There wasn't even an attempt to resolve this situation, so I had to cancel. Disappointed! And I don't live in Fort Lee anymore; I live in Somerset County, just to make sure I am talking about the radiology on Veronica Avenue.