Refused to replace the SECOND hottub cover that fell apart in less than 6 months. Unbelievableread more

They are always knowledgeable and friendly. They can test your water and let you know exactly what…read moreyour pool needs.

Pool Mart in Cheswick Pa is the best. Bought our pool there more than 20 years ago and everything…read morewe ever needed. The basic philosophy on keeping a clear clean pool works and you don't need to use all those additives kept it that way and saved us money. Repairs are done right and quickly. You might save a few dollars buying online. You won't get any customer service. Truly a great local business!!

From the owner: Your all-in-one location for pool services in Pittsburgh is Pool Mart. Everything you need to…read moremaintain and care for your pool/spa is here. We have a convenient location in Cheswick, just a quarter mile from the PA turnpike exit, which features a 5,000 square foot showroom of pools, spas and accessories. Not only that, but we offer on location pool services as well, so we can come to you. See our list of areas served, and if you need an appointment, just give us a call.

Been since spring of 2018 and after spending OVER $1000.00 my hot tub still does not work. I made…read morethe mistake of calling them in the first place.

Ordered and paid for hot tub cover over 7 weeks ago still waiting . Have been lied to repeatedly…read moreabout delivery and installation. Worst customer service I've ever seen. No one calls back and they make you pay in full when you order. By next week will be at magistrate.

North Park Swimming Pool is a summer gem in Allegheny County offering something for everyone at a…read morevery reasonable price. Whether you're looking to swim laps, splash with the kids, or just relax in the shade, this pool has it all! One of the largest public pools in the region, there's plenty of space for swimmers to spread out and enjoy the water. From a waterslide to a splash pad and even a baby pool, kids of all ages will find something fun to do. The ninja course adds an extra layer of excitement for adventurous swimmers! The rates are very affordable: * Adults (18-59): $6 for Allegheny County residents, $8 for non-residents * Seniors (60+): $3 residents, $4 non-residents * Children (6-17): $5 residents, $6 non-residents * Children (5 and under): Just $1 Season passes are also available and give access to all four county pools (excluding Independence Day and Labor Day). * Shaded Areas Galore If you're not big on the sun, there are plenty of shaded spots throughout the pool area, perfect for taking breaks, watching the kids, or reading a book. North Park Pool is a fantastic, budget-friendly place to spend a hot summer day. With features for every age group and ample space, it's no surprise it's a go-to destination in the region. Just don't forget your sunscreen and maybe a towel or two !

We got here at 215 and they decided to close the deep end at 3 without telling us before we paid to…read morecome in. Basically we're told there was a sign which there wasn't because I read the signage on the way in. Ridiculous....

I have never had an issue with the service or supplies we purchased at Valley Pools in Monroeville…read more We have always had friendly helpful service for years. I highly recommend this location for all your pool needs. We continue to support this store location.

We bought a pool and a plug and play hot tub this year. Everyone is so helpful and takes time with…read more you. Everyone is so nice and helpful. B&T installers the guys are great and do great work. And always would explain everything I asked. The delivery guys was also good. I highly recommend them.

Anthony was great to work with. Answered all our questions and took the time going over things with…read moreus.

The staff are super friendly and ready to help you with whatever you need. I've been coming to…read moreValley Pool & Spa for over a year now.

Yesterday, a friend and I went to Pool City on McKnight Rd (about 45 minute drive away) to look at…read morepatio furniture for my GF's new house. We asked for help locating a counter height patio table to seat 6, firepit & chairs to go around firepit. Adam, pointed to one he had on the showroom (only sat 2 people and was Bar height). I asked if he could look in their manufacturer catalogues. He informed me that I could go on-line. At this point, I realized that he was not Customer Service oriented to say the least. I insisted that he get his catalogues as I had seen one on-line and wanted more information on it. I assumed he was getting the catalogues. Nope, he and 2 other men were standing and talking. We waited a few minutes and still no movement from Adam indicating he was getting the catalogues. At this point, I said, "Excuse me. Are you going to get the catalogues?" He came over and rudely said he was with a manufacturer's rep and could I really not wait 3 minutes?" His tone and words were unacceptable and I asked for the Manager & was informed he was the Manager. I asked for his card. He said he didn't want to work with me and would get someone else and walked off. No one came over again. We again had to search out an employee. Keep in mind we were the ONLY CUSTOMERS IN THE STORE on this Tuesday afternoon (6/6/17). We left and went to the Cranberry Pool City location & Dave was wonderful and helped us find what my GF was looking for! He showed us catalogues & sample finishes. He even got on the computer to research counter stools to match the counter-height table. Bottom-line: avoid the McKnight Rd location & go to Cranberry location instead!

My wife and I recently purchased a hot tub from this location. We looked at many other places…read moreincluding conventions, but Pool City had the best price and best service. Zack is great!! He was very nice, knowledgeable, and available. Any questions we had he was happy to answer. He made the process so easy and very stress free. We really appreciate his help!!

Made initial pool installation in the mid-90's and have always been there to offer assistance when…read moreany pool issues cropped up. Good installer and good support once pool is installed for many years thereafter.

Horrible building experience. Nothing was explained, when a mistake is made it was my fault and he…read moreeven threatened to stop construction. They use contractors and you never know when they are showing up. I personally know another customer that had the same experience. Auto cover was not the right type and sticks up over pavers causing a hazzard that I have to keep weights on so the cap doesn't blow off. Do not use. You've been warned!