My goodness this review is long overdue!!! We had the pleasure of working with Brandon at…read morePoolscapes last summer and I could not recommend them more highly!! My parents house was in terrible need of a backyard makeover and my mom had her heart set on a fancy new pool. Luckily we got a great recommendation from one of their past clients and upon reaching out we were able to book a consultation straight away. We worked with Brandon who was so friendly, professional and knowledgeable that we knew we would be in good hands right away. Poolscapes made our vision become a reality and they actually ended up finishing AHEAD of schedule! When does that ever happen, right?!?! Anyway, thank you Brandon and Poolscapes for your amazing hard work!!! We can't wait for summer pool parties!!!

We initially contacted the local Caldera dealer to service the spa we inherited at the home we…read morepurchased. After leaving 3 messages and talking to 3 different people without getting anyone to show up, we reached out to Caldera's headquarters for alternative support. They provided Mr. Novak's contact information & we were very thankful for the referral. Mr. Novak returned our call immediately. He showed up when he said he would, diagnosed the problem, provided a temporary fix and provided education on what to expect next. Since we didn't inherit a manual with the hot tub, he made a special trip back out to our home & dropped off a copy of a full manual without charge. We subsequently needed to contact Mr. Novak again, as we anticipated based on the education provided. He initially attempted to help us troubleshoot over the phone on a Friday evening into the weekend when we had company using the Spa in an attempt to get it working again quickly. Mr. Novak then showed us the issue and walked us through the options. He called to see if the part we needed was going to be available for order while he was with us so we would know what to expect for pricing and timing. The part was ordered and received on a Friday. Mr. Novak was going to be out of town early the next week, so instead of making us wait, we got a call Sunday afternoon letting us know he had been out & completed the install so we didn't have to wait for his return. Mr. Novak was very patient with our many questions and provided valuable education and service. He was very responsive and very professional. The fees for his service were also reasonable. We will contact Mr. Novak again should we need help in the future. He has earned our trust!

Mr. Novak is the absolute best and we are so lucky to have found him!!! We had been having issues…read morewith what we suspected to be one of our pumps, and called a number of local hot tub repair companies to get some help. All of the other companies wanted to charge $85-100 just to come check out what the problem was, $400+ for a new pump, not including taxes and fees, and $85+ per hour for installation. Mr. Novak, however, was different. When I called him the first time, he was extremely kind and informative. Although I repeated what others had told me was the problem, he asserted there was no way that someone would be able to tell what the problem was over the phone, and that he would be happy to come out and check things out for himself. Why waste the money on a brand new pump when it could be a minor issue? He managed to stop by the very next day between calls to check out the hot tub and to investigate whether the pump was the issue. He also came back AGAIN to run multiple tests to confirm that the pump could not be repaired as opposed to being replaced. THIS WAS ALL FREE OF CHARGE. He was able to order a new pump for us, which was almost $100 less than what others had quoted and arrived in just a few days, and only charged us for an hour of work, which was also cheaper than what I had been quoted by other companies. He got our hot tub working like new and ready for us to enjoy within no time! I will also add that Mr. Novak noticed that we were missing the cap for our filter, and stopped by a few days later to drop off a spare that he had. WHAT AN AWESOME GESTURE AND CUSTOMER SERVICE!! I can't say how much again we love Mr. Novak and look forward to using him in the future for whatever hot tub needs we have. Thanks Mr. Novak!!!!

Jason was a life saver when our hot tub needed servicing! With a hot tub on the blink that was…read moreonly two years old, I was hugely disappointed to discover Barefoot Spas went out of business earlier this year. Assuming it'd be easy to get someone to come out and assess the situation, I proceeded to call several Omaha-area hot tub companies with little success. They either didn't service our product or didn't even bother to return our calls. Grrrr!!! Fortunately I stumbled upon Jason who promptly responded to our service request and quickly made time in his schedule to inspect our hot tub and diagnose the issue. I was pleasantly surprised he found a replacement pump for nearly $200 less than I would've paid online and then he installed it the day it arrived. He was easy to work with through the process...great customer-centered attitude, conversational, and extremely honest! I wish I could thank the author of a random post who mentioned he'd worked with Jason earlier to get his hot tub fixed when other businesses had failed to meet his expectations. I highly recommend Jason's Pool & Spa!!!

Jason has been servicing my pool since we moved into our house 8 years ago. He has always been…read moreprompt, and provided the services we needed, (i.e., opening and closing the pool, fixing leaks, helping us with our hot tub. He is amazing, and a delight to be around. His prices are more than reasonable. He is our "go to" guy!

Be very cautious…read more The townhouse is beautifully designed and in an ideal fun location, but the unit was placed on the market before construction was complete. What was supposed to be a simple 15-day close ultimately took nearly 60 days due to numerous unresolved deficiencies and quality issues. Project management was extremely poor and, at times, effectively nonexistent. Many issues that should have been addressed prior to listing were discovered only after entering escrow, resulting in delays and added costs. After the sale, warranty support was inadequate (I would say they did not honor a warranty). Legitimate warranty claims were disputed, and in some cases false accusations were made without the project team even coming out to inspect the issues. Contractual deadlines for completing outstanding work were missed by a wide margin with lots of disruptions. If you choose to work with MWC, I strongly recommend closely vetting the project manager and ensuring you have a rock-solid contract that clearly defines quality standards, accountability, and firm completion timelines.

Mike and his crew did a great job! They poured stairs and poured a 41x48' sports court slab for me…read more Mike explained the process and advised me on some DIY aspects I planned to do myself.

I recently bought a house with a pool, and had a warranty issue. They came out, fixed my issue and…read morehave been amazingly helpful in guidance to me. Additionally had another warranty issue within 2 weeks and fixed it in less than 30 minutes. They are now my go to pool company (I had another open my pool) for all of our needs. You will NOT regret contacting them!!

Taylor Pool and Spa have been our go to for all of our pool needs. We made the mistake of having…read moresomeone else open our pool 1 time and then we had to have Taylors out anyway to fix what the other company messed up. Knowledgeable, fast, hard working pretty much sums up the Taylor pool crews. It has never taken more than 1 hour for them to open or close our in-ground pool, it always amazes me how quickly they work.