Highly recommended! We hired B&C after much research and…read moreplanning because we believed they could complete our new system to the highest of standards. You can tell right from the start that they have the experience and knowledge to handle every step of the installation. All of the crew members worked tirelessly and performed at a professional level. Once on site the communication about the schedule and what to expect was handled very well. They coordinated everything with the county and passed every inspection along the way. The quality of materials and workmanship was impeccable. They even went the extra mile when it came to the final landscaping and seeding of the property. I have been in construction for over 25 years and I typically do most of my own work but I am so pleased that we chose to use B&C for this project. I wouldn't think twice to refer them to anyone with any septic needs.

I have a septic issue that requires multiple pumpings a year. Bob and Cheryl are great people and…read moreremember me when I call. Quick and easy scheduling and they are always out within a few days of calling. One weekend I needed an emergency pumping due to an upcoming event at my home. They were my first call on a Saturday morning. Unfortunately I did not get an answer from them. I got a call back the next day (Sunday)from Cheryl apologizing and explaining that they were at a family wedding. I thought her personal attention in calling me on her own time on a Sunday to apologize very kind and I did not hesitate going back to then for my routine pumpings.

Everyone in the house got sick this spring - even the pets. Had been using Keyes for years, they…read morecame out to check things out "Oh, this thing somehow got bent," the tech said. Somehow? You're the only folks touching the equipment. Whatever it was impacted our filtration. I asked for a water test that day so we knew what we'd been drinking given every living thing in the house was ill. The tech flat our refused. "I'd rather come back in two weeks once these changes take effect." WTH? We immediately had professional water testing done and long story short - heavy metal poisoining. Their refusal to test the water that day (which I have documented and will post here if they push back on this review) was inexcusable. Broke all trust and we've moved on to another company.

Early Saturday evening I turned the water on. Unfortunately, we had no water. This came as no…read moresurprise because our well pump was old. Called THOMAS G. KEYES Saturday evening and spoke to Adam. Adam came out first thing Sunday morning and installed a new well pump. Thank you Thomas G. Keyes for being there for your customers on a weekend. Adam worked very hard in the hot sun, pulling that old pump and installing a new one. He was extremely professional, quite an asset to have!!

I have used Fuse for both a plumbing project and AC repair, and they have been awesome for both!…read moreThe other companies I contacted couldn't come out for a week to fix our AC during a heat wave, and they showed up the same day I called. They were professional, courteous, and fixed the problems quickly. They were very fairly priced as well.

Fuse is awesome from beginning to the end. So easy to book an appointment with them. Then they text…read moreyou a confirmation. The day of the appointment, they text you a photo of the technician on their way. Alvin was prompt on the day of the appointment. He put booties on his shoes so he wouldn't dirty the carpet with his shoes. I hired FUSE to change out two sink faucets and four total water shut off valves, hot and cold under each sink. Alvin did a great job and my new faucets look fantastic. I would definitely recommend and hire Fuse again. Great customer service. Super responsive and competitive pricing for services. By the way, I also used FUSE to fix my mom's electrical issues and Max the electrician was knowledgeable and corrected our electrical problem. FUSE is a trust worthy company.

Miller Pump did a fantastic job for us. We had about 8" of snow on the ground, in December They…read morecame out in the morning stayed until it was tested to their high standards of satisfaction. The upgrade and update to our well pump has made a significant impact on the quality of our water delivery. Thank you Miller Pump Service.

These guys know what they're doing. Experience counts. I've called on them all of my very long…read more(knock on wood) life with nary a problem. I suspect if the man who gave them a bad review had called them and asked them to make good on a bad job that they would have been happy to do so. Perhaps there were other circumstances to consider.

Last year, they came to replace the sewer line in our house. Despite specific contractual language,…read morethe did not complete the repair, which has caused us to dig up our line again. In addition, they work was shotty and amateurish, not putting things on proper grading. Stay far, far away from this company

Terrible customer service. They refuse to take responsibility after breaking off part of my curb…read morewhile working on my neighbors house. While fixing an issue at my neighbors across the street they drive their equipment over my curb and sidewalk. When I called and let them know they told me that they spoke with the workers who never even came over to my house. They said it was not them. I told them that I had ring doorbell footage of them breaking it. They have since given me the run around. I can't get anyone to assist me. I am told a manager will call me that was over a month ago. Do not use this company if you are looking for a company with values.

Great service and trustworthy. Will use them again when we need routine service. They checked an…read moreold house sand mound thoroughly and recommended next services.

Handwritten Review received on 04-04-24: Manny, you are THE…read moreBEST! Thank you for your good work, your quick remedy, and your friendly personality. Jammie Brown (Your Lady)

I had a new build and Ray and his crew came out to do all the plumbing from start to finish and did…read morean amazing job! Always discussed options, never felt like they were trying upsell and in fact thought they were trying to save me money when possible. Crew was friendly and communicative. Annamaria who scheduled everything was always pleasant and professional. Highly recommend!!!!

I hired Ray Ross Plumbing to replace a simple tub/shower valve and spout, and they turned a working…read morebathroom into a nonstop headache. Initially I needed to fix a very stiff bathtub handle. There was no leak at all before their work. Immediately afterward, the new spout started dripping every 3 minutes, and the hot and cold handles stopped working independently--turning the hot off would also kill the cold, which is completely wrong for a two‑handle tub. I contacted them repeatedly. They came back twice. The first time they flushed it and said there was debris in the O ring and it 100% fixed. It was not. I had to wait another week to have them come back they swapped out the cartridges, but the problems never went away. I had to document everything on video, time the drips myself, and basically do the diagnostic work they should have done. Another contractor has since told me it's very likely they overheated and damaged the new valve during installation (for example, soldering with rubber parts still inside), which would explain the drip and the crossover. In other words, their work likely ruined the brand‑new valve they installed. Despite multiple chances, they have not fixed what they broke, and I've now had to shut off water to the tub and pay a different plumber nearly $1,000 to rip out and replace the whole valve and spout just to get back to a functioning bathroom. I would never recommend this company--if anything goes wrong with their work, be prepared to fight to be heard, do your own documentation, and hire someone else to clean up the mess.

My experience with Windle Water Works was very disappointing. From the start, communication was…read morelacking. I had to follow up multiple times just to get an update on a scheduled delivery, as no clear date was initially provided. When I did reach out, the owner seemed annoyed by my calls, even though I was simply trying to get basic information as a first-time customer. Unfortunately, the interaction did not improve. Upon delivery, the owner was rude and short, making the overall experience uncomfortable and unprofessional. Good customer service starts with clear communication and a respectful attitude, and neither was demonstrated here. Given the choice, I would have preferred to work with another provider that values its customers and communicates more effectively. I hope this feedback is taken seriously and leads to improvements in how customers are treated.

Have had Windles for quite a while. Great service, clean pure water. Prompt deliveries. We plan on…read moreusing their product for many more years!