Highly recommended! We hired B&C after much research and…read moreplanning because we believed they could complete our new system to the highest of standards. You can tell right from the start that they have the experience and knowledge to handle every step of the installation. All of the crew members worked tirelessly and performed at a professional level. Once on site the communication about the schedule and what to expect was handled very well. They coordinated everything with the county and passed every inspection along the way. The quality of materials and workmanship was impeccable. They even went the extra mile when it came to the final landscaping and seeding of the property. I have been in construction for over 25 years and I typically do most of my own work but I am so pleased that we chose to use B&C for this project. I wouldn't think twice to refer them to anyone with any septic needs.

I have a septic issue that requires multiple pumpings a year. Bob and Cheryl are great people and…read moreremember me when I call. Quick and easy scheduling and they are always out within a few days of calling. One weekend I needed an emergency pumping due to an upcoming event at my home. They were my first call on a Saturday morning. Unfortunately I did not get an answer from them. I got a call back the next day (Sunday)from Cheryl apologizing and explaining that they were at a family wedding. I thought her personal attention in calling me on her own time on a Sunday to apologize very kind and I did not hesitate going back to then for my routine pumpings.

I reached out to a few septic service companies for an emergency pump out of an old septic tank…read more Clemens Septic was able to dispatch within a few hours for the pump out. Linda (admin) was helpful with the coordination and dispatch, and Spencer (technician) was timely, professional and explained what he was doing. He was respectful of the property and even made recommendations for the timing of the next pump out service based on household size. Great value for the immediate need and a really nice and professional company. Highly recommend Clemens.

Called around to get pumped out and chose them because of the quoted price they gave me over the…read morephone when scheduling. Sent me a bill for $125 higher and would not accept payment for price quoted. Now in collections.

Edit update as of this morning:…read more I called to confirm cap was replaced as the gentleman I spoke with said it would be yesterday, I was in the office and not sure it had been done. A simple - Yes, it was and some form of notification would have been professional. Instead MANDY proceeded to grill and question me "did you not call yesterday?" "were you not home to see?" etc etc. Just say "yes it was replaced"......... I will never use this company again, due to the unprofessional manner of the front office woman. I should note that the gentleman I spoke to yesterday was completely professional and friendly - it appears to be MANDY. If I could give her negative zero stars I would. I've used this company for a couple of years, and the technicians have always been very friendly and professional. Unfortunately, communication with the office has been extremely frustrating. I left multiple messages to schedule service and received no callbacks before finally getting through. After the tanks were pumped, I again had to repeatedly call to obtain an invoice and a payment link. When I finally spoke with the woman in the office, she informed me that a tank cap had cracked during service and said it would be replaced right away. She did send a payment link, but it did not work properly--both bank and card payment links were broken and failed before submission. I continued calling and leaving messages in an attempt to pay by phone. When I finally reached her again, I was told the online payment system "works fine for everyone else," in a condescending manner, and that no one would come to replace the cracked cap until payment was received--despite my repeated attempts to pay. She also told me she could only hear "every other word" during my call to her, but oddly she seemed to capture my card number just fine without me having to repeat anything. The bill was paid immediately upon receiving a live person, but the cap issue remains unresolved. They were also to send inspection reports to the township, and based on this experience, I have concerns about whether that will actually occur. Being treated as if I were avoiding payment (its been a week since service), when I was the one consistently calling to resolve it, was disappointing. Due to the poor communication and customer service, holding my broken cap hostage for payment etc. I'll likely be taking my business elsewhere.

Frustrating experience with this business. I required septic service at our house in January this…read moreyear and Steve came out and could not locate where the drain field was on my property and made his way all the way to an elevated area almost in the neighbor's property and started digging and looking for the mounds without asking the location. When his workers came out to do the work, they went straight to the location behind the septic tank with no questions where it is located. Had another septic problem this week where they said a 1 year and 5 month pump was faulty and had to be replaced, but was under warranty. After a discussion about being charged installation fees again for a faulty pump where installation was paid when originally placed, the crew came out. Working from home I had to talk to them while on meetings, the guy asked if they could take the septic truck on to the lawn to the back of the house. I asked if it was necessary and he replied the ground was hard enough and went ahead, taking both trucks out without an opportunity to say no. They destroyed much of our landscaping efforts and destroyed a newly planted holly shrub. When I contacted Steve with pictures, I received no response so moved forward with a review.

I called them several years ago to pump out my 1000 gallon tank. They gave me a price on the phone…read moreand I agreed to have them service my system. Fortunately I was home when they came out. They pumped out the tank, then got ready to fill the tank back up with what the man called "gray water". When I questioned him, he told me that the price will be more if he did not put back 1000 gallons. I will never use them again. I use a different company and they never even suggested about filling the tank back up. A scam to say the least.

SInce we have a sand mound installed we have had them since 1997 to clean out our septic. They are…read morepunctual and do great work at a fair price. Easy in - easy out. Wish I could say the same for me. Sometimes. No complaints here.

Gave selection of time slots, Came promptly within a few days, Offered $25.00 off coupon when…read moreappointment was made, Got a reminder call, Friendly service, Cut grass out & set aside on provided tarp, Pumped the 1000 gal. tank, when done, placed grass back on top perfectly! Highly recommend. I give them 5 Stars!

From the owner: Click Business Name for More Information…read more Norbill Disposal Service has been family owned and operated for over 45 years. We providing complete septic system service that is prompt and dependable! We serve all of Bucks County and provide services to septic tanks, cesspools and holding tanks. Cleaning, Repairing, design and installation name a few of our services.Please check us out at www.norbilldisposal.com

Russell Reid's employees are all very polite and quick to respond. I like getting email…read moreconfirmation and being able to respond or change the date via email. The service guy himself was very competent. Great all around.

From the owner: Russell Reid provides responsible waste management services for both residential homes and…read morecommercial businesses, including septic and grease trap pumping, dumpster rentals, jetting, jet vac services and more. As we provide you with non-hazardous waste solutions, our mission is to stand behind you in support and alongside you in process, developing a partnership that champions our respective reputations.