1. G & R Mechanical

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    Hatfield, PA

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    Appliance repair

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    6 years ago

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    11 years ago

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    11 years ago

    Great services, fast and friendly. Eric and Kyle are your guys for knowledge and repairs.

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    Retro HVAC Service & Installation

    Retro HVAC Service & Installation

    4.4
    (7 reviews)

    Arrived as scheduled. Eli was my technician. He was polite, well spoken and presented himself well…read moreand he was a very knowledgeable technician! He explained to everything he was doing and completed the repair in. timely manner. I would definitely use Retro HVAC again for a repair or a complete install.

    Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them.... Anthony you know who this is...if you'd like I can add screen shot of all the messages we've sent to you. We've been texting since February about our thermostat replacement. Don't reply with we can't verify this. And to call your office. You never answer or reply!! Check your texts or I can add pics to this review. Total BS.

    Joint Way Heating & Cooling

    Joint Way Heating & Cooling

    5.0
    (15 reviews)

    Joint Way has installed four mini-split heat pumps (eight zones) at our building. For a…read morecompetitive price, the Quality of the work is excellent, all the way from system design through installation and servicing.

    After having Joint Way install a split system in my house, the only question I was left asking is…read morewhy I took so long to get it started. The short version of this review is that Alex and his team make things easy. They provided top quality service, at reasonable prices, and were done quickly! The slightly longer version is after several years of talking about getting a split system to replace the various window units I'd been using, I finally pulled the trigger this year. I had several contractors out to provide estimates. Right out of the gate, I appreciated Alex's approach. While the other contractors discussed various options with eyeball estimates, Alex actually took a few measurements to come up with ideas which could actually be implemented. As a result, he presented a few ideas on how to run things that others missed and (imo) offered the best end solution. Obviously pricing is going to be specific to the job at hand and a variety of other factors. In my case, I found the pricing to be very competitive while offering name brand and better equipment than others. A small deposit was required, which is fairly standard. When it came to installation, the team worked hard, quick, and clean. I got a 4 zone unit covering my Master bedroom, office, guest bedroom, and living room. They worked a slightly long first day to get all the physically installation done (along with all the loud work, so to speak). They came back for a half day to tie up the electrical, help me get the wifi setup, and wrap up. Regarding the electrical, in my case they needed to add a subpanel and when they noticed a few things not done quite right in my existing box, they made the necessary fixes/adjustments! The end result was top quality across the board. I'm comfortably sitting in the A/C as I type this review. Happy to provide Joint Way a 5-star review and have already recommended them to a few friends considering split systems. Hopefully this review and the accompanying few photos help your decision making process.

    IT Landes Home Service Team

    IT Landes Home Service Team

    3.0
    (44 reviews)

    Excellent Service! We knew our furnace and AC were on their last legs, so obtained quotes from…read morethree local companies to replace them. The quotes were several thousand dollars apart. IT Landes were not only the cheapest, but we also felt the most comfortable with their sales person ("project estimator"), Frank. He was not at all pushy, the pricing was straightforward and well explained. Fast forward 1.5 years, one AC repair and the furnace suddenly died in the middle of winter. Frank was back out the day we called. No surcharge for emergency service, no deposit required, and the new quote was actually a few bucks less than previously. Installation was scheduled for 2 days time, so Frank brought us two portable space heaters to keep us warm in the meantime! The installation team did a great job, (mostly) kept the rest of the house clean, and the finished job looks very tidy and professional. Best of all the new HVAC is quiet, efficient and the house is very comfortable. One note: I wouldn't recommend going with the Carrier-branded thermostat that Landes recommended. It doesn't get good reviews online and there are plenty of other better ones out there. We chose the Ecobee 3, but there is also the Nest and others from Honeywell.

    TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

    G & R Mechanical - hvac - Updated July 2026

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