I contacted Dan last year to help remediate my pond. He came out a few times and delivered some…read moretreatment pellets (that I paid for) and that did absolutely nothing to fix the issue. He also took one of my pumps promising to get it up and running and to come back to install the pumps and water feature when the ponds had cleared up. And then...nothing...complete radio silence. After a few weeks, I tried reaching out and contacting him. He never picked up the phone and never responded to my numerous texts. I then tried calling him from another number and, lo and behold, he picked up. He promised to return my pump in working order. That was 8 months ago, and I have not heard from him since the time he picked up when I called from another number. Do not use this business-very unprofessional! The only reason I did not give one star is because of his first two visits.

Dan and his crew did an amazing spring clean up on our pond. The pond never looked so good. Would…read morehighly recommend him. Ron and Diana Algonquin, IL

We contacted Hope's Landscaping in July 2018 for an on-site consultation. We had an aging deck…read morethat was getting little use and wanted to know what was possible if we were to replace it with a brick paver patio. They promptly set up a visit and Ernie came out and checked out the area. A day later, he came back with a vision for what was possible (we literally had no idea what to do and were relying on the opinions of contractors). He explained what would fit the space best, what sorts of things would detract from the space, and the best "bang for our buck." He was open with his pricing, laying out all the details of what was included, discounts, etc. We decided to go with them to: 1) Remove the deck 2) Remove two older raised garden beds 3) Remove an area of pea gravel separating the raised garden beds and deck. 4) Create a two-tiered patio, with curving edges, that steps down to a built-in fire pit and a half-moon style stairs leading up to the adjacent sun room. 5) Put in garden beds edging the patio with custom plants. 6) Finish the area with sod. What followed is the only "less than 5 star" part of my review. We were told a start date of August 25, contingent upon rain and other projects; we completely understood. Late August came and for a couple weeks the communication about the project progress came to a standstill. It took about 3 weeks of voicemails and emails to finally get a response and explanation about the delay (health issues with crew members and some weather delays). I expressed my concern about simply improving communication and from that point forward, we had no issues with the office folk, Ernie, or anyone at Hope's. I think it was simply that they were overwhelmed at the time. Because of the delays, our project ran into a winter "pause." The deck was torn out late fall in 2018, and then in April, the work on the space truly began. One thing that we were VERY impressed with was the thoughtfulness each and every day by the work crew as they packed up to leave. They would pick up the area, organize any tools or bricks, blow off the patio, etc., just to make it "look nice" until the next day, even if the area wasn't even close to being ready for use. When the project got close to being done, Ernie met with us regularly again to discuss the garden beds, finishing the project, and other details. We were given a list of plants to choose for the garden beds (custom listed and appropriate for the shadiness of the areas), and Ernie was receptive to my wanting to create (on my own) a small in-ground strawberry garden (in the pictures, this is the rectangle of bare dirt not covered by the new sod--Ernie gave his opinion on the size and placement of that bed so as to not detract from the appeal of the patio and other beds). All-in-all, we would hands-down recommend Hope's Landscaping, especially if you "lack creative vision" like we did. Ernie has a talent for creating a project FOR YOU and FOR YOUR SPACE.

Ernie came out on time. Work was done professionally and expeditiously. Communication was…read moreoutstanding. I would hire them again. (they graded, laid sod and made planting beds in our back yard after we had a pool removed and deck replaced)

I knew when I hired Arun that he'd charge me more than most other companies. I hired him 9 yrs ago…read moreand have since hired many others who were cheaper. I saved money with the others; however, I also never got the attention to detail that I wanted. I was always disappointed with the end result. After neglecting my landscaping all summer, there was a lot of work to do to prepare for winter. Deadheading a ton of plants, cutting Ivy back from my house and trees, trimming tree branches away from my house, shaping my boxwoods, and removing tons of leaves because I live in an established neighborhood filled with huge trees... it was way more work than I have the capacity to do. Arun gave me an estimate of $1700. I knew it would be high, but it was even higher than expected. I considered going back to one of my previous landscapers, but ultimately, I wanted my property to be done exactly as I wanted it. I didn't want the snow to melt in the spring and be faced with landscaping that still needed more work. My yard looks amazing. It was everything I wanted it to be. Yes, it cost more, but I got what I paid for

Help me design my backyard and flowers for the front. The person that came seemed clueless and…read morevery negative about helping us with ideas. I can't say anything about the value bc she left quick and we felt like we had wasted everyone's time

We've used them for 3 years but are now moving on. From the beginning, there was a bit of a delay…read morebetween email/phone requests and a response. usually about 1 week. we forgave this lag because the service was reasonably good and competitively priced. unfortunately, the customer service this year was unbelievably bad. I emailed a request of services we wanted to pursue and upgrades to our landscaping in April and received a response within a few days that Brian would have a proposal within the week. 2 weeks passed and no response. emailed back. another week and phone call later and got an email saying that he'd be on the property in 2 or 3 days. that was 2 months ago. no apology, no explanation. perhaps they're really busy. good for them. bad for us.

Brian is always quick to get back to us with pricing and his crew is absolutely fantastic. I…read morehighly recommend them!

From start to finish Jose Ramirez, owner of the Green landscape company, was a class act A+++…read moreservice. Jose and his workers were terrific. No detail was left undone, they listen to my needs and questions carefully, and we're so very professional. The quote was a great price. They took my backyard from nothing 2 showroom-ready and a fraction of the quoted time frame. They took the time to explain everything to me, go over a selection a variances in the plants I had selected and suggest improved varieties. I could not be more happy with the company, the service, the quality, the price, and the outcome! I cannot wait to work with the Groundskeepers, Jose and his crew, again for all of my landscape and water feature needs.

Buyer beware: I hired this company for two years in a row to trim 4 bushes in our front yard and…read moreboth years they over charged me. The first year they overcharged the time they were here, and after a couple of months of calling, adjusted the price to the one hour they were actually here doing work. This year they charged the same amount so I assumed they overcharged the time they worked. Wrong! They reported that there were 3 men doing one hour of work. Both years I kept track of time spent and men present and this past year I had one hour of work done by 2 men. If you hire this company, be present for the work, record time and maybe take a picture of how many people are working (even though that's creepy). This year is our last year of working with Groundskeeper.

I call Francisco once a year to trim my bushes and he always comes out within a week, and they do a…read moregreat job! Quick and reasonably priced. He has done other side jobs like place a drain too.

Great service! Amazing work! and i really loved loved the work he did was really neat and did…read moreexactly what i asked for!

Kevins does quality work on time. They've built a lovely brick patio for me with excellent…read moresuggestions for its design and choices of brick. Excellent landscaping work also- land formation to control water flow away from house, shrub planting, mulching. Provided excellent references to other home contractors.

Kevin was very dependable & did an excellent job on a really tough commercial project. He kept in…read moreconstant contact & was reasonably priced. Would highly recommend to anyone needing a great landscaper!

I have had ginkgo out 2 years ago and again now 8/12/25. They come out on time, their work is…read moreoutstanding. Trimming, styling each tree but most important cleaning up everything In the yards and street. I'm very happy with this company. Thanks much Judy

Hired Ginkgo Landscaping to remove a tree in my yard that was damaged by storms we had. Two large…read moresections of branches had come down prior to them arriving. It took about 2 to 3 weeks from the time I called for them to get here, but they at least responded to my inquiries. Sent me a quote and told me that with the way, the schedule was, they were quite busy, which is understandable as all businesses were. They gave me a date to do the job however, when the second section a tree came down, I called them again and someone came out and cut the sections that had fall into the ground up to hauled it away and then came back to do the tree. They did the tree cut it down and I also had one of the trees in the front yard trimmed to get rid of low hanging branches that were close to the roof line. They didn't grind the stump down because although we discussed having Julie come out and mark the ground beforehand, they did not arrive before the scheduled date for the tree to be removed, and I was not comfortable having the grinding done without the ground being marked off. So the tree was removed down to as far down as possible, and the tree in the front yard was trimmed. They kept me a prize of when they were coming via text message two days before their arrival and gave me a time that they would be here so far, they've been very responsive. Their price was fair and the work was done very well. They left the yard very clean with no remnants of anything laying around. All debris was cleaned up and hauled away. I don't know when the stump grinding will happen as we are waiting on Julie and then I'm not sure when that'll be scheduled but so far they have been exceptional with the work they have performed and I would hire them again for any similar work I would need in the future. Or recommend them to friends or family looking for a company to do this type of work. The only reason I did not give them five stars was because we haven't completed the stump removal, but I'm pretty sure that once that is completed, I will update this and it will be changed to a five star review.