Tony and Demetri are amazing. They take care of you, according to your needs. Money have AMAZING…read morejewelry. I thank them for making my wife's wedding ring and many more accessories. Kyle

I love Park Jewelers!! They have always been super nice when I've gone in and are always helpful if…read moreI have questions regarding any pieces I bring in. I would highly recommend them!

So I thought I had broken my Cuban link neck chain because the piece that moves back and forth to…read morelock in the chain itself was shortened. Brough it in to get it fixed and the super nice man pulled it out cause it was supposedly jammed. This guy could have easily charged me couple hundred bucks to replace it but instead was honest and can't thank him enough for a fast easy fix. Took him less than a minute. I would give this place 10/5 stars if I could. Highly recommend!

Fixed my necklace right away, got my ring back quickly and everything was perfect. Great pricing…read moreand work.

Been using this Jeweler for over 30 years. Mr. M aways nice to talk to…read more They have been in the same location 40 years now.

Family owned and operated. They take care of their customers. You can get custom made pieces made…read moreto order unlike the big corporate stores.

Absolutely fantastic service and people . Very compassionate run business that handle your jewelry…read morewith care and consideration. And are more than fair priced. Would highly recommend this place before anywhere . I would pay more , that's how good the service and how nice these staff are .

I've been a customer of this business for approximately four years. I originally purchased a chain…read morehere and have returned periodically for cleanings and polishing. Over the past year, however, getting service has become increasingly difficult. I was only able to have the chain cleaned about twice and fully polished twice, despite multiple attempts, because I was consistently told there were no available time slots and that the wait was around two weeks. On or around December 9, I stopped in again to ask about having the chain cleaned. I was told once more that the wait would be two weeks. I then asked whether there was an option to pay extra for faster service, as many businesses offer express or priority options. This was simply an attempt to find a solution after repeated delays. The response I received felt dismissive, and I was told that faster service would require stopping work for other customers. I left without issue and was not refused service at that time. Based on that ongoing experience, I posted my initial review. On Friday, December 13, I returned to the store hoping to address the situation professionally and see if my concerns could be resolved in person. When I entered, the front desk employee immediately identified me as the person who had left the negative review. There was no attempt to discuss my concerns or work toward a resolution. The interaction escalated quickly. My review was referenced aloud, voices were raised, and I was repeatedly told to leave the store using profanity. One of the men behind the counter stood up and shouted at me while directing me to leave. Although there was no physical contact, the behavior felt intimidating and unprofessional. At no point did I raise my voice, use profanity, or threaten anyone. I chose to leave to avoid further escalation. For clarity, I was not refused service prior to leaving a review. I had been a paying customer for years. The refusal of service and hostile interaction occurred only after my review was identified. This update reflects my firsthand experience as a long-term customer and is shared for transparency so others can understand how feedback was handled in my case. Additional context to my previous update: When I returned to the store, both the front desk employee and a jewelry staff member immediately identified me as the person who had left a Google review. That recognition happened as soon as I entered, before I had said anything. Instead of attempting to address my concerns or resolve the situation professionally, the interaction escalated. Voices were raised, profanity was used, and I was told to "get the f*** out." One of the jewelry staff members stood up and shouted at me while directing me to leave. The front desk employee also participated in the confrontation. Although no physical contact occurred, the behavior from both individuals made me feel uncomfortable and unwelcome. I remained calm, did not raise my voice, and chose to leave to avoid further escalation. This update is shared only to accurately document how feedback was handled in person.

I'd yanked my necklace off a few months ago and have been waiting to get it fixed. I saw the…read morereviews on yelp and decided to stop by. I asked if they can fix my clasp. The lady behind the counter said "sure" and in 3 minutes, had it fixed! WOW! Talk about fast. They were so nice. I was in shock. I didn't even ask their names. I know I'll be back. So grateful to them for fixing my necklace!

Always quick and dose a quality job for a decent price. Need a new battery and band fix quickly…read morestop by here

It looks like this place has closed or is closing. This shopping plaza issue definitely struggling,…read moreso the businesses are, as well. I wish them the best in their future endeavors

From the owner: At J & J we specialize in 10kt gold, sterling silver, and stainless steel classics. We offer watch…read morebattery replacement, jewelry repairs, ring sizing, restorations, and cleaning services. We work closely with our customers to ensure satisfaction with our products and services. We serve Orange, Seminole and Osceola counties.

James was wonderful! He is one of those people that makes your day better. And my ring looks…read moregorgeous!

I had a bracelet that needed a link removed that I purchased from Kay Jewelers. They don't work on…read morethe bracelets they're here and they recommended this place which is also in the Florida Mall. I haven't had an opportunity to stop before but we were at the mall and I was left wandering alone. I walked over and there was one gentleman at the counter talking to I believe the owner. He stopped and asked how we could help me and I showed him what I had. He gave me a price and I said okay let's do it. He had me leave the bracelet with him and said it would be ready in about half an hour. He didn't take any information from me but since he came while recommended I trusted him. I went back and wandered through some other stores in the mall while kind of looking for my family. Roughly a half hour later I wandered back over and he had a couple of other customers at the counter. I walked over and waited and he brought it over and showed to me and put it on my wrist so that I could see if it fit the way I wanted. It turned out exactly like I was looking for and the price he charged was very reasonable. If I had other jewelry that needed repair I would definitely bring it to him to see if it's something he could work on. I was very happy with the service and the price here.

I am a huge fan of Goldsmith and their team, and can't say enough good things about them. This is…read moremore than a jewelry store, my husband and I consider it our family jewelry store for life. My husband gifted me my first pair of diamond earrings from Goldsmith when we were dating, and eventually purchased my engagement ring and wedding set from here as well, along with various other gifts and pieces. Danny and Mary always take care of us and remember us, it's nothing like a typical big box jewelry store. Over the years, we have continued to visit the team at Goldsmith for all of our jewelry needs. Recently, I brought in a piece of heirloom jewelry and a few other random pieces that had been sitting in a safe for years. It held a lot of sentimental value, but was dated and not my style. I decided to reimagine the old jewelry into a few custom pieces I'd actually want to wear every day. I met with Danny to talk about my ideas. He always makes me feel at ease and understands what I am envisioning, giving suggestions and asking lots of questions, guiding me to the perfect piece. He called, texted and kept in regular communication on the status of the jewelry. We settled on transforming the pieces into a necklace and 3 rings. Their in house designer created digital images with ideas and we went back-and-forth a few times until we had the perfect designs for me. I was also shown a 3-D printed mold so that I can feel the rings and see what they would look like exactly. The pieces came out more perfect than I could have imagined and I couldn't be happier. I love wearing them every day, and feel closer to my loved ones thanks to Goldsmith. We look forward to many more years of being customers at Goldsmith.

Hidden Gem!!! I came here after scratching my engagement ring, they took care of it right away and…read moreI was so happy to see it looking how it did when I first got it! Danny was amazing & professional!! I will be coming here before my wedding + future needs/purchases. Also, comparing my experience to other in store visits I made prior to getting engaged, I loved to see the wide variety of pieces here!