"Giving a five-star review was the most natural thing I've done in a while from start to finish…read more My experience with Amy Castillo, Property Manager at; 5830 Reseda, has been nothing short of tremendous. I have lived here at the apartment complex for several years now and never once had experienced an issue that was not "quickly" and "professionally" resolved. Even on Amy's days off, she makes herself available and goes over and above what she needs to, to make sure that all issues are addressed and immediately taken care of. This was a first for me, as I've lived in many high-end luxury apartments in the past, but never experienced personalized service like this. As for the apartment complex and its property surroundings, it's like a "sanctuary." Pristine gardens, always clean, and very safe. Amy turned the garden area into a bird sanctuary, tranquil, and serene. It's nice being able to wake-up in the morning hearing the sounds of birds chirping and seeing hummingbirds outside my living room window. This is a wonderful place to live!

Definitely Recommend! Lived here for over 5 years and loved it. Amy (Apartment Manager) and the…read morerest of the management team were ALWAYS responsive to any issues experienced with our unit and were quick in scheduling repairs, if needed. With a spacious 2 bed/2 bath unit with vaulted ceilings, 5830 Reseda was our oasis in the (wonderful) chaos that Los Angeles provides. Whether you're looking for a relaxing day by the pool, a bit of exercise in the nicely furnished fitness center, or even playing some billiards with your neighbors... you won't be disappointed. The complex was recently repainted, which combined with the efforts the team has put into landscaping and lighting, has made for a comfortable and delightful place to call home. Rental rates are in-line with Los Angeles and it was always some comfort knowing that the complex was rent-controlled... so, no unexpected hiking of rates when lease renewal period came up. The only (small) complaint I can offer would be that it is located right on Reseda Blvd., so traffic noise is constant, but nothing that you can't get used to. After a couple weeks, we rarely noticed it anymore (save for the occasional siren from an emergency vehicle, but that's par for the course in LA.) Finally, something uncommon for LA, we actually became friendly with several of our neighbors, which certainly added to our experience living here. It was always nice coming home from work or a trip and saying hi to everyone walking to check the mail. Most places I've lived, it was far more common to just shuffle past one another with a head-nod, if anything; but here everyone was friendly and willing to engage in some conversation and provide a hand if you needed anything. If you end up living here, introduce yourself and you'll find that it really can provide a community feel... something we can all benefit from.

This is an extremely nice place to live. I know this place very well of course to respect the…read moreprivacy of others I won't tell you exactly who lives here but there's a lot of famous people. Mostly in R&B and hip-hop Industry. The managers super nice . They cameras everywhere And a bottom parking level for people that are famous and don't want to be seen. They have a dog run in the back, upstairs they have a media center with coffee if you need to take a meeting and of course the pools nice .All the units are loaded with Viking appliances . It's in a extremely safe area right next to Home Depot which always seems to be very convenient and the hospital around the corner.

Long-Term Tenant at MOSS. I can say unequivocally three things: (1) Property Manager is second to…read morenone with the utilization of their resources to ensure tenant satisfaction; (2) the grounds are immaculate; and (3) MOSS ensures repairs are timely and always go beyond the expectations any Tenant would hope for!!! In these trying times - why live anywhere else? Why add any rental stress anywhere else? Here - there is none. Proud to be a MOSS TENANT - and would NOT live anywhere else. Happy Camper here.

I really enjoy living in this complex. Monica is great, very professional and trustworthy. She…read moregets things done in a timely manner. Monica made my move so easy, and made me feel right at home the 1st time I came to look at my apt. The complex is always clean, from the pool area to the laundry room, everything is well taken care of.

Neighbors are really quite and kind. Really Calm place to live I would've given it a 4 star but the…read moremanager is sneaky and not straight forward.I got kicked out and don't even know the reason. Other then that she's helped with any issue with my apartment and responds reasonably timed.

Very great tour experience with exceptional service and follow up. I decided to not rent because of…read morethe economy. I was pleased with the features, size, amenities and design. John and Denis helped me. The 1-bedroom was spacious with ample storage space. The kitchen was too small but I would accept it. I love the "No Pets" policy. When I start looking again, Carlo would be my first call.

I just moved into The Windsor and so far I am really loving it. Denis, the on site manager, made my…read moretransition into the building as seamless as possible. With his fast response time, he helped me move in and was very accommodating to my schedule. I'm still exploring the area, but there's a Target right down the street. A park that I love running to and Ventura Blvd with lots of options for restaurants. The building is well kept, and everyone is incredibly friendly. Gated Parking BBq & Jacuzzi (which is currently under construction; which i am bummed about since I am a creature of water..) hopefully they'll get it fixed soon. Denis is a wonderful property manager who seems to really care about my experience in the building and understands that it is my home in the making. I would suggest you buy a car cover for your automobile since the parking is outside and exposed to the sun & ever changing weather in LA. Make sure to note that you might have to rent a fridge/ also buy a microwave, and might not have a washer for the dishes. I'm a minimalist so all of these factors don't really affect me, but it's important to note. All in all, its been a great experience moving in. Huge thanks to Denis and I can't wait to see what this year has in store....

Been living here a couple years! Went from a studio to a one bedroom and have enjoyed both!…read more The entire team here is great and very responsive. All the convenience in the area as well. Community is nice and haven't had any issues with neighbors either!

They made an appointment with me to tour one bedroom apartment. I arrived at the place on time,…read morecalled 7 times, no show. No response. Nothing! Don't waste your time dealing with incompetent management.

There's a reason why I'm saying this, speaking personally about my experience here at Sophia Ridge…read moreapts. Kelly Rodriguez has been the best and continues to be this person all the way dealing with all of her residents, including myself, but she's been so helpful with all the people and her relationship with us has made our living situation here smooth, and relationships grow because she's kind and is supportive with experiences that we all deal with on a day to day basis, people here just want to say, thank you so much! Cause Kelly is the best and we appreciate her so much for the person she is! The staff is also nice although we don't see them that often, but our maintenance is really appreciated as well, but he doesn't communicate too much, which is kind of sad cause communication is key! We hope we have many more years with the leading manager because she's a valuable member of the community! Things have always been taken care of on a timely manner, and the property is well taken care of! They stay on top of it! Please keep our staff in place and let's have better communication.. Thank you!

I absolutely love being a resident at this building. Kelly,…read moreour manager, is helpful and friendly. The building is always clean. The tenets our friendly. I have never lived in a place and feel so welcomed immediately upon moving in. So happy to live in such a place.

Great management! We have been here for a couple months and it is a nice apartment complex, quiet…read moreneighbors and wonderful management.

This is a great apartment complex, especially recently with the new manager Emily! There are a few…read moredownsides as with every apartment but I think the pros outweigh the cons. I'll list everything below... CONS: - very limited and outdated washer and dryer; the first floor has two washers and two dryers that are very old; the washer takes roughly 31 minutes and the dryer takes about 45. Because there are so many residents, it's often in use and of course not every resident takes out their clothes on time so you're often waiting. The upstairs has one very old, shallow washer and one dryer. I really, really wish the building would get us new ones or at least one more upstairs - (coin operated machines so you do have to make trips to the bank for quarters) - unfortunate they spent money on repainting instead of the washers - awful way to enter the gated garage! It's not remote controlled! it has an outdated box that you have to drive incredibly close up to to punch in the entrance code; really it's a bother and is time consuming because the entrance is right off the main street and if more than one car are trying to enter, only one car fits in the entrance and the other waits behind in the street - just takes time and sometimes you have to get out of your car to be able to reach the box; really, really wish they would update that. - walls are thin so you can sometimes hear your neighbors talking or their tv, but again, this isn't a problem just at the Ridgeview so - if you live upstairs, you can hear anyone walking by and personally my apartment shakes when they do - the pool often isn't clean/filtered (it's directly underneath a bunch of trees so there's always lots of leafs) - there have been a few car break-ins, but management did send a letter out about keeping your car safe and hiding valuables - no-pet policy - Amazon often has trouble delivering here because they either can't get in or this address sometimes comes up as invalid to them?? Not the apartments fault at all, but it has been a constant issue for me personally - the manager's office is in the next door apartment complex, The Villagio which isn't really a con but you do have to walk over sometimes (Emily does often try to accommodate Ridgeview residents by offering to leave paperwork on their door so that they don't have to walk over) - there's one dumpster and it often gets overfilled! PROS: - you always get a letter about any changes going on in the apartment so you'll always know about door code changes, fire alarms, needing to enter the apartment, etc. as soon as possible - Apartment front doors are always closed and locked so not just anyone can walk in! - Emily is great and quick to respond to any situation or problem; the staff gets repairs done very, very quickly!! Either same day or next day! - they finally allowed residents the option to pay online instead of just checks - they have cameras installed and motion-sensored lights for security which is new and great! - the manager, Emily, is on-site so she's always around to help! She's always understanding and flexible - parking spaces are usually assigned to get your parking spot as close to your apartment as possible - have never, ever had an bug problems! No ants or cockroaches! - it's a really quiet, peaceful space!! I think everyone here respects the noise level and I've rarely had a problem except for one group of college kids who sometimes have a few people over until very late approximately until 2 or 3 but it's not like they're playing loud music, just the walls are a little thin - CLEAN, CLEAN, CLEAN! The plants are always well-taken care of as well!! - sends you a birthday card for your birthday!

i like the place because it's a nice place and peaceful , place where people are friendly, and…read morenice , welcoming everyone, the manager (Karina) is very accommodating with all tenants everything you ask is a priority and it gonna be done right away . she is very professional and intelligent in every aspect that she has done for the company.

If you value your sanity, your privacy, or even a shred of human dignity, RUN. DO NOT STOP. DO NOT…read moreLOOK BACK. The "management" here isn't just incompetent; they are a festering wound of pure, unadulterated malice. I've had maintenance try to force their way into my unit without notice while I was INSIDE, key already in the lock, claiming "routine check." Every single interaction with these people is a soul-crushing, toxic battle. They wield their minuscule authority like a weapon, reveling in making your life a living hell. They lie, they gaslight, they threaten, and they will grind you down until you are a shell of your former self. They thrive on your misery. This isn't a business; it's a psychological torture chamber disguised as housing.