Last year, the air conditioning barely worked or was out of commission for almost two months. One…read morewould think it had been permanently fixed after such a long time. But no -- the a/c is once again non-functioning and I am told that they are working on a new system. But the front desk is unable to provide a time frame. What?? I can't be the only one complaining. This is a premium-priced gym. While I'm forced to complain here, pls also take note that the bathrooms could be better cared for -- I cut my hand twice on a toilet paper holder that was wobbly for months. The two baths in the treadmill area need to be cleaned throughout the day, or at least more frequently. And some of the equipment goes unfixed for way too long. I am reconsidering my membership.

I joined in March and paid nearly $1,000 upfront. At the time I signed up, I was told this payment…read morewould cover my April, May, and June gym dues, as well as my daughter's and my pool membership for the entire summer. I was also told that my monthly dues would resume in July. Instead, I have received multiple emails claiming my account is past due and adding late fees. When I asked the employee who signed me up to provide a copy of the agreement or documentation confirming what I was promised, she refused. For over a month, I have repeatedly called and have been told to speak with Shanon. I have left at least five emails and five voicemail messages, yet I have never received a response. When I log into the member portal, I see a balance due with no explanation. I have requested callbacks through the portal and still have not received any response. To make matters worse, every time I go to the pool, I am stopped and told my account has been flagged and that I need to contact the front desk. It is embarrassing and has made both my daughter and me feel unwelcome. We simply wanted to make sure our account was paid correctly and avoid late fees, yet we have been treated as though we are the problem. I eventually had to cancel the debit card I had on file after it was charged for dues that I had already paid in advance. Based on my experience, I strongly recommend not keeping a debit card on file. This entire situation has felt incredibly frustrating and, at times, like a scam. The accounting department has failed to resolve a straightforward issue, and management has been completely unresponsive. I do want to say that I love the pool. The staff there has always been friendly, welcoming, and professional, and the facility is clean. My daughter loves spending time there, and we plan to continue using the pool each summer--but only without a payment card on file because I no longer trust the billing process. Unfortunately, I will not continue my gym membership because I have lost confidence in the accounting department's ability to bill members accurately or resolve problems when they occur. My hope is that someone in leadership reads this, contacts me, explains why this has been handled so poorly, removes the incorrect charges and account flag, and finally resolves my account.

This is a relatively large clean pool. To become a member it's a reasonable price. I have one…read moremajor complaint though. They have "adult swim" for twenty minutes 4-5 times a day. During adult swim they close the mail pool, kiddie pool, and dive pool to anyone under 21 years old. What are all these kids supposed to do 80-100 minutes a day? It's honestly absurd. The kids pay to be members just as the adults do. It's not right to make them sit out.

I love it there and as far as Adult swim, any public pool closes for Adult swim.Even the most…read moreexpensive Beach Clubs have Adult swim.. Are you telling me that children are not capable of entertaining themselves for 20 minutes? Or is it the mothers who are being disturbed? My friends are actively involved with their children and don't use the life guards as Baby sitters. By the way, there are activities available for the children. I remember being out of the pool when I was a child and it was an opportunity to enjoy other amenities.

The best swim school for teaching young children how to swim and lose the fear of water. All three…read moregrandchildren learned how to swim here

Very unpleasant to deal with. So many kids attend that they all sit on the side of the pool and…read moreswim for really short bursts at a time - ie - swim a few strokes, go back to the side, wait there whilst 10 other children do the same, repeat. Pool is packed with different lessons going on a time there is no real distance to swim. Management is unpleasant.

What a perfect place to spend your summer--whether you're making memories with family, hanging out…read morewith friends, or getting to know your neighbors, there's something for everyone to enjoy. The community offers both an adult pool and a kiddie pool, plus a playground, basketball courts, volleyball, and even a Gaga pit for nonstop fun. Relax with lunch by the pool at an umbrella-shaded table, or reserve space to host a child's birthday party or private event. The facility is fully equipped with bathrooms, showers, and a trained lifeguard staff for your comfort and safety. Private party reservations are available. Membership is required!

Excellent! Have been a member for years. They have 2 big water slides and multiple pools. They also…read morehave a lot of activities for kids like family fun night every Friday, where they have a dj and activities.

Nice little place and very secluded . I love the fact that even tho you're basically in the middle…read moreof nowhere , they have WiFi , nice bathrooms with air conditioner , large tables with umbrellas and everything is very organized . Good vibes . The only downside for me is the amount of bugs ..arghhh , I understand we're outdoors but Jesus you better have tons of bug spray . I was bit and stung by every single bug on earth for the rest of my life hahaha and there are creatures in the water , needless to say I didn't even go in .

Highlands Natural Pool has definitely blown up on social media lately, which is what put it on my…read moreradar. While it's a nice enough spot and the setting is scenic, the pictures floating around don't quite tell the full story. Yes, it's spring-fed and chemical-free, which gives it more of a forest pond feel than a traditional pool. That might be a plus for some people, but there are downsides. The water feels heavier than a normal pool, and there's no true shallow end--so treading water for long stretches can get tiring. If you go, I'd honestly recommend bringing a float to hang out more comfortably in the water. The facilities are basic. There are very few pool chairs--mostly just park benches scattered around a small paved deck. Seating is limited, and it was hard to find a place to set up. I'd recommend bringing your own beach chair if you have one. There are plenty of picnic tables farther back from the pool, which I assume is their way of keeping food out of the swim area. We arrived around 3 PM and that timing was probably my biggest gripe. The parking lot was full, so we had to find a random lot down the road and then walk back and hunt for the entrance. Not the easiest arrival. The $20 day pass would be fine if the setup matched the price, but for what it is, it felt a little steep. Also worth noting--cell service is spotty, and while they say there's Wi-Fi, it didn't work well for us. Overall, it's not a bad experience, but it didn't quite live up to the online buzz. If you go in with the right expectations (and a float, a chair, and some patience), you'll probably enjoy it more than we did.

This is a family orientated gym. Not for the serious/competing lifter. They do not allow you to…read morebring your own equipment, even if you take it back home with you. I'm specifically referring to my 200lb sandbag. I'm allowed to squat 500lbs, deadlift 600lbs, and leg press 800, but 200lbs was too heavy/dangerous!? Go figure. The roof leaked during heavy rain in the recent past, and caused me to slip and get injured. I was offered nothing for my pain/suffering. The staff can sometimes be found sitting on stationary bikes watching tv while the gym needs attention. However, after a few decades I can at least say the equipment is up to date. There are a lot of amenities (basketball court, pool, sauna, indoor track....just to name a few). The gym is clean, and the other gym-goers are friendly. Issues brought to the attention of staff are addressed. 5/5 if you're looking for a family gym, 3/5 for myself and anyone serious about fitness or competing in strength sports. They do offer a military discount, and I value that greatly.

I'm within walking distance of this facility. I used to go hear occasionally but its really an old…read moreage facility now. Fox News is on all the tv's and if you request to change the channel the senior lose their minds. The locker rooms are disgusting and the equipment is not well maintained. Don't send your grandmother here if you care about her.

Exemplary of a premier athletic facility, the Jersey Aquatic Center provides a range of swimming…read morefacilities for children and adults of all ages. From the main, 10-lane, Olympic-sized competition pool to warm-up lap and training pools, there's a range of programs and facilities for a wide variety of skill levels. We visited recently for the Rebels Meters Mania swim meet, and one of the highlights was the digital scoreboard, which displayed each swimmer's name, lane and heat time. I was also amazed to see the meet livestreamed on the event's YouTube channel, which allowed for distant family members to watch our kids swim. The only downside was the ear-splitting dance music blared at the audience before and sometimes during the meet, which triggered my Apple Watch high-decibel alert. Attending a swim meet shouldn't put one's family at risk of hearing loss. Swim meets are naturally loud events, with concrete and water surfaces exhibiting maximum acoustic reflective properties, so there's little reason to add to that characteristic. Watch from the upstairs viewing rooms or bring ear protection, and consider keeping small children at home, in order to protect from the nightclub-like audio environment.

Excellent facility, swim program & coaches! Our daughter is on the swim team and loves it!read more

The pool has been taken over by the British swimming school all week and weekends members with…read morechildren have 3 tiny lanes except if a private teacher with non member child takes up the remaining lanes Members who pay $1800 are given 1/2 hours to swim while British school and private instructors with non member kids swim forever Screaming kids Nappies being changed poolside Not like it used to be

I was looking for a comfortable well equipped gym in my area. This is it for me. There is a cardio…read moreroom with the usual stuff treads, elliptical, cycling and one Erg, rowing machine. As I am an erg fanatic, I can say that the chain needs some oil. The monitor does not work . The tension control does not allow for a variety of settings . It slips. However, I can still find a way to work on my core , arms and legs. The gym has not been crowded which I like. There is a pool a steam room and a sauna. The exercise equipment room seems to be well equipped with several machines and weights. The staff is friendly. The gym overlooks the hudson so exercising is made easier due to the view, the pool has a top that opens when the weather is warm. There is an outdoor patio and a very large indoor lounge room. The hours are: Weekdays 6:30am-10:30 and 4:30-9:00pm weekends 9:30-6pm