I've become a loyal client to Aviva Clinic over the past year. I've had many treatments at other…read moreclinics and I can honestly say this place is the best clinic I've been to in Toronto. I'm in my early 30's and of course looking for prevention. They put me in the skin analysis machine which completely shocked me. Aleksandra put me on a treatment plan according to the results. I highly recommend her . She's been doing IPL on me for my sun damage and resurfacing for my fine lines and scarring. Every time I walk out I know once the healing is done my skin is going to be glowing. Everyone has been complimenting me on my skin and I've sent all of my friends here now.

Christine is the sweetest and she did an impeccable job for the 3 facials she gave me for free…read more Booked my next appointment already!

La' Dira is one of the best spas in TO ! Even though I used…read moreto live downtown I traveled to the Eglinton area for the amazing staff ! Kate the manager and also one of the esthetician is extra ! She is gentle, thoughtfull, extremely professionnal and knowledgeable. I tried different traetements there: -the pure oxygen facial that made my skin radiant and soft for weeks - waxing: I did not feel any pain and it was absolutelly well done - Aroma body massage: 45 minutes of pure happiness. Kate is very aware of aromatherapy and mixed essential oils depending on how I felt. It honestly always works and she always give good tips to take care of yourself at home. Defenitely go there, it is great and affordable. I highly recommand it !

I heard about La Dira from a promotion on Groupon. I purchased the package and I for sure will be…read moreback for more spa services. The new location across from Sporting Life is beautiful! The space is clean, beautifully decorated and inviting. Angela was the one who I met on my first visit. She made the whole experience amazing and worth while. Angela was very professional, gentle, and interactive; she made sure to inform me with everything that she applied on my skin (All natural). The microdermabrasion treatment definitely buffed and refined my skin and I was glowing by the end of my appointment! La Dira is by far my most favourite spa clinic to date; the service and staff are exceptional. I cannot wait to go back for my next facial treatments for an important event in May! Please note that this new location is closer to Yonge and Eglinton rather than Yonge and Lawrence. Be prepared to fall asleep. This experience was great and being super ticklish made it even more fun!

Karina Zorn has been taking care of my face for the last three years, and I couldn't be happier…read morewith my results. I get so many compliments on how youthful and refreshed I look, yet nobody ever suspects I've had any procedures done. She really listens and understands that I want subtle, natural results with movement and expression still intact -- and she absolutely nails it every time. I highly recommend Karina and wouldn't trust anyone else with my face! Michelle Christine

Karina is the most experienced injector she does my PRF and she is fantastic. Experience is…read moreeverything in Aesthetics and she is an artist. Thank you Karina

Disappointing Customer Service Overshadows Good Treatment Experience…read moreI was first introduced to this clinic by a good friend who had a positive results here, so when I needed a procedure, I didn't hesitate to schedule a consultation. In November 2022, I flew to Toronto for my first Co2 laser treatment, and Nurse Courage performed the procedure. Despite the ongoing building repairs at the time, Nurse Courage was attentive, professional, and created a peaceful, reassuring environment -- exactly what you want when you're undergoing an ablative, potentially harsh procedure. I was impressed with the results of the treatment and the care I received, which led me to book more sessions. A year later, in November 2023, I returned for a follow-up treatment and purchased a package for three additional sessions, paying in full, in cash, as I had done before. I did not receive receipts for any of these payments, either in person or by email, though I do have all the email communication with the clinic detailing the payment amounts and package prices. Fast forward to October 2024 -- I had scheduled my third treatment for October 22nd. However, just days before my appointment, I was informed that the session had been canceled. Over the course of several phone calls, I received various explanations: one time it was because "the machine was having a software update," another time it was because "the machine wasn't in the building," and finally, I was told "the machine was broken." Given that I had booked travel to Toronto specifically for this appointment -- including hotel, car rental, and airfare -- I was extremely disappointed. I was refunded only for the taxes I paid on the airfare bookings, which did not cover the full costs, thankfully hotel and car rental cancelled my booking successfully. The real frustration came when I tried to resolve the situation with customer service. I spoke with a manager named Anna Goth, and her treatment of me was nothing short of rude. As a loyal customer who has been visiting this clinic for two years, and having paid in advance for multiple treatments, I expected better communication and more respect. The responses I received were inconsistent -- one day I was told I would receive a refund via check, the next I was informed that no refunds would be issued at all for prepaid packages. There were also issues with the receipts I finally received -- one was issued two years after my payment, and the other a year later, with discrepancies in the amounts listed. At no point did I receive an apology for the inconvenience or the treatment and lies I endured over the phone. Instead, I felt dismissed and disrespected, which has severely impacted my trust in this clinic. Customer service plays a crucial role in the overall experience of any procedure, especially something as personal as a facial ablative treatment. Poor service can easily overshadow any positive outcomes and leave a lasting negative impression. It is important for businesses, especially those offering medical or cosmetic procedures, to handle such situations with integrity and professionalism to foster trust and encourage clients to return and refer others. I still have all the necessary documentation, including emails, screenshots, and communication that could help resolve this situation. If the clinic decides to honor the services I've paid for and properly address my concerns, my case shouldn't be handle by the manager I mentioned above; in that way I may reconsider my stance. As someone who shares their experiences on social media I will document my experience and post it, updating my reviews as well; However, at this point, I am very hesitant to return for future treatments or recommend this clinic to others. I hope the company takes customer feedback seriously and ensures that no one else has to experience the same poor service that I did have.

Nurse Courage is extremely talented, precise, gentle and super friendly. The clinic is clean and…read moremodern. Highly recommend ! TW

I wrote a email to the clinic but they are not accepting new patients and don't even have a…read morewaitlist for me as the family physicians are currently full for family practice. However, the clinic did inform me I can walk in in case I need services. The email response time is exceptionally good and prompt. This is a good sign that in terms of administrative functions, it is quite efficient. In respect of the medical services, I have no idea how they are doing until I visit them next time.

Fourth visit Great service…read moreDoctors take time to explain Not busy during day time Good location Paid street parking BUT BEWARE!!! Paper thin walls. I can hear everything next door and two doors down when I came in and there were actually other patients in the other rooms. Don't expect privacy here. The pharmacy attached to it is great too. Very reasonably priced and good service.

Skin Vitality came through for me ! Channel is amazing…read morewith the sculptra procedure and the front receptionist went above and beyond to help me in a misunderstanding! I wish I could remember her name!

I have been visiting skin vitality on a number of occasions and find the operational process to be…read moreclunky at best. I arrived at 12.03pm today and it took a front desk staff almost 7 minutes before i was provided a waiver to complete on the Ipad as they were busy gossiping and whispering. I was told i would be taken straight in and waited another 15 minutes because the person i needed to see was 'on the phone'. After pushing them again I saw the consultant for 2 minutes who didnt apologize for keeping me waiting even though I provided her feedback. She was a total robot. The only reason I go back to this clinic is because of the injector Jiselle who is awesome but now with several experiences similar to this where they are not considerate of my time I am thinking about exploring other options. I walked past 3 doctors/clinics to get to this one.. I would suggest refining the operations as clients as have too much choice.

Excellent environment and service is spectacular. I would highly recommend Lylah for treatments.read more

Only got a product from them. They were kind and welcoming and available to answer any questions…read morewith a smile! They said they also offer facials but I haven't tried yet

I honestly didn't think anything would work anymore. I had tried massages, treatments, all those…read moremiracle promises, and nothing ever lasted. I started at European Anti Cellulite Treatment in November 2024 pretty skeptical, but after a few sessions I was genuinely surprised. This is not a relaxing spa massage and it's definitely not a quick fix. Dmitri actually looks at your body, explains what's really going on, and works on the root of the problem. For the first time, someone explained why my cellulite was there instead of just trying to smooth it out for a few days. The treatment is intense, but in a good way. You can feel it working depp, not just on the surface. And the results felt real. My skin became smoother, firmer, and more even, especially in areas that never changed before. What really convinced me was that the improvements didn't disappear after a few days- they actually stayed. One thing that really shocked me was seeing the photos. We happened to take a picture at one of my first appointments, a year ago, and then another one just about a week ago. When I compared them, I honestly couldn't believe how far I'd come! Looking at that first photo now, it's almost shocking to see where I was starting from. What I didn't expect at all was how much better my body started to feel overall. My posture improved, the lower back pain I used to live with was basically gone, and my legs felt lighter. It honestly felt like my body started functioning properly again, not just looking better. Another big thing for me was the motivation. Dmitri didn't pressure me at all, but he really inspired me to take better care of myself. He gave very specific, realistic recommendations about movement and eating healthier, and for the first time it felt doable. I actually started going to the gym again but not out of guilt, but because I finally felt capable and supported. That mindset shift was huge. The place itself is clean, calm, and very professional. Every session feels personal and never rushed. There's no sales talk, no fake promises, just honest work and real results. If you're tired of wasting money on things that don't work and you're actually serious about changing your body, this place is 100% worth trying. I wouldn't recommend it otherwise.

If you are looking for the professionals to help you with countering your body shape this will be…read morethe right place to check it out. The combination of acupuncture and massages creates amazing results! Acupuncture treatments helped me personally to control my appetite and to lose general weight by increasing my metabolism rate. On the other hend, massage therapy helped my body to lose that fat precisely from the areas where it was not needed the most (love handles, sides of the thighs) and the cupping massages smoothed my cellulite a lot. I can say that most ladies I know would definitely benefit from this type of the treatment!