I went to Clarity Medspa since my friend, Rez told me that their facial treatments are exceptional…read more Lucky I am I was able to experience two of the facial treaments she was talking about, the acne and oxygen facial treatment. I wanted to have a facial because my face is already dry and my acnes are popping out due to the change of weather. The staff, especially Linda and Alena knew what I need and gave recommendations on how I can take good care of my face even better.

Clarity Medspa is the best! I had an IPL laser treatment to deal with some hyperpigmentation and…read morehad excellent results. Linda really knows what she's doing. Don't hesitate to book an appointment!

Victoria's method to treating troubled skin is really great. My brother has very bad acne (cystic)…read moreand he initially came in wanting to do microneedling, but after looking at his skin, recommended other (same priced) treatments in order to "calm" the skin down to get it ready for microneedling. It definitely worked. She is not going to push expensive packages on you just for the sake of it. She truly wants to see results for you. I am going to VS MedSpa for my pigmentation and I truly trust Victoria. She is very responsive via email, FB, or cell. I have never had an issue with appointment times or waiting. I've already recommended to my family.

TERRIBLE EXPERIENCE AND WORST CUSTOMER SERVICE EVER…read more I went to my first appointment booked for 5:30pm. Since it was the first one, I thought that probably I would have to fill in some forms and I decided to arrive earlier at 5:15pm. When I arrived, the office was closed with a post-it on the door mentioning "I will come back at 5:45pm". I thought it was weird if my appointment was at 5:30pm but I decided to wait. The office is at the second floor on a building with no AC at the hallways and I did have a face mask so it was very annoying due to the hot. Then, at 5:40pm another client came and told me she did have an appointment at 5:45pm. So, when I explained to her than I had been waiting for a while she called the owner and she told her we were both there. This customer told me that she preferred calling her because the first time she went there the same thing happened to her and the owner had completely forgotten about her appointment as well. When the owner came back, she didn't even bother to apologize and she just asked the other lady to go inside instead of me who at that point had been waiting for more than 30 minutes! When I asked her about my appointment, she just told me what I was explaining was "impossible" because she did book my appointment for 6pm and that she went out at 5:30pm (seriously?! When she had done the same to the same other client on her first appointment as well? And when I had been there since 5:15pm?). In few words, after all the wait she just implied I was lying about the time of my appointment, as well as all the time I had been waiting there and she didn't even apologize. Just told me that because I did have to fill in some forms (almost at 6pm), the other customer was going first. I was VERY frustrated so I decided to find another place to go. Just a very AWFUL way to treat a customer on the first appointment!!

I visited for a facial and overall it was good. The space itself was lovely -- the room and table…read morewere comfortable. The blankets were soft, warm and I felt relaxed right away. That said, when comparing my experience to my companion's, I realized there were some differences. My esthetician stepped out of the room for a while while my mask was on instead of giving me a scalp massage (as I expected). Usually that's what happens during a treatment while waiting for a treatment to work. There also wasn't as much explanation about the products being applied or the steps of the treatment, which would have enhanced the experience. The facial itself was fine-I can't really complain but the overall experience could have been more attentive and aligned with what I expected. Also note this spa isn't one where you go and wait in a nice room. You change right in the room you are having your treatment in. I was offered some tea but in a small paper cup but no time to really drink it because off I went into the room. Mind you, I did show up exactly at my facial appointment time.

I honestly really like the facials I've received here and the treatments…read more.. What I don't agree with is their business practices. I booked a $99 facial online and selected their soonest available appointment. It wasn't until after my treatment while paying that they let me know that this deal was expired and I now had to pay $135. What's worse is that they had a new facial deal going for $99 that was never offered to me instead. Essentially, I was never given the opportunity to switch facials or notified that my $99 facial that I booked I couldn't receive. This felt extremely deceptive and a bad business practice. I was super loyal to this business for facials but now I don't know if I will be back.

Excellent environment and service is spectacular. I would highly recommend Lylah for treatments.read more

Only got a product from them. They were kind and welcoming and available to answer any questions…read morewith a smile! They said they also offer facials but I haven't tried yet

I had Botox done here as part of a promotion, but their regular prices are very reasonable (check…read moretheir ig) I got 25 units distributed for: nose flare, bunny lines, 11s, and forehead. I didn't get any numbing, and it was not necessary and mostly painless. Since it's a low dosage I can still move my face if I try really hard. The Botox took effect after about 2 days. The injector is very skilled and made sure that I got exactly what I wanted. She also told me about aftercare and any additional skin treatments she recommended for me. The salon is small but clean, with. A comfy sitting area and a private room in the back for facials.

This place deserves more reviews!! Started my laser…read moretreatment in August for 3 body parts, but now I'm down to 1 part because Christine doesn't wanna do them lol...but really she just doesnt wanna charge me something that no longer require more treatment. Christine is extremely polite and professional. Very knowledgeable and try her best to answer my million questions. I talk to her like I'm talking to a friend! She educate me about my treatment, from showing me the types of laser beam to different wavelengths that suitable for each body parts. I plan to start another part of my body with her! This is my first online review and I give it to you Christine! You are so amazing you know that?!?

Visited Christine at Magic about 6 times for laser treatment as of this writing. Christine is…read moreexcellent, patient, and very professional. I feel calm and relaxed in all my sessions. I have always scheduled myself for a lunch time appointment during the work week. I've never had to wait long to see Christine, nor were the sessions lengthy themselves. Christine is prompt and efficient without any lack of attentiveness nor dismissal. I would strongly recommend.

I completed three laser sessions for a scar and saw absolutely no results. My scar actually got…read moreworse, which the staff themselves confirmed, yet they gaslighted me and tried to blame it on me. They were unprofessional, promising results at first and then denying everything when I brought up my concerns. I do not recommend this place.

I know this clinic for a few years now - always very friendly and professional .... I don't know…read morewere the bad review coming from.... Maybe people should also consider their own character and mood in which they are... For my many , many visit over the years i never have any problems , those girls are always so nice , they offered refreshment and some beverage , and only once (! ) i have to wait a little longer , but I was informed about that right away... So in my opinion - I will recommended this clinic to everyone...

I do not recommend Redwood Medispa. My skin was damaged by the esthetician's inexperience. I had…read moresun spots on my face and laser was recommended to remove them. I had a few laser treatments and the sun spots are gone but now I have white spots where the sun spots were. One large very noticeable one on the side of my cheek. The pigment was removed by the laser maybe due to high temperature. I think the sun spots blended in more with my skin. A dermatologist said I have hypopigmentation and it may or may not go away. Time will tell. It's been 6 months and they are still there. If I get a tan on my face, the hypopigmentation does not tan.Hoping it will go away with time.

I've had three treatments at Redwood Medi Spa so far and l can't say enough about the quality of…read moreservice and attention I've gotten every time. My first visit was for a Microdermabrasion & Stem Cell Facial, for which I had purchased a Groupon voucher. It's a good thing I did, because I likely would not have known about Redwood otherwise. The facility itself is small, but very well maintained. I've only been in one treatment room, so I can't say much about the rest of the space. The room I was in, although a tiny bit cramped, was clean and smelled nice, and they play nice, relaxing music during the treatment. The technician explained every single step she was taking, so that I understood what was being done. I loved this part of the treatment, because so many places just proceed without saying anything. I've had a couple of facials, as well as the microdermabrasion treatments, and my skin was positively glowing after each session. I've suffered from rosacea for the past couple of years, with extreme redness, as well as blotchy and bumpy texture on one side of my face (cheek) and forehead. I've tried so many different treatments at other spas/salons, but nothing has compared to the results I've received at Redwood. In fact, after my last session, my skin looked so good that I thought the technician had applied foundation to my skin. I left there without makeup (for the first time in YEARS) and I even went grocery shopping with no makeup on. Trust me, this was a BIG deal to me. A friend from work commented on how nice my face looked, and I told her about Redwood. She promptly booked an appointment for herself and couldn't stop raving about how good her experience was. The next time I went in, I was told that I was eligible for their referral discount, which was a nice surprise. Gotta love the customer appreciation! I purchased a package of the same treatments and I'm really excited about the results I know I'll get from Redwood. I cannot recommend this place enough. I am giving it 5 stars because of the results I've seen. I know it's not a 5-star facility, but I don't care about any of that, when I can walk out of my appointment feeling as good I have about the way my skin looks.