The heated therapy pool is busy rented out Monday-Friday, all day to St. Albans Northwestern for…read morepool therapy. And on the weekends, they have kids and babies swim. They have it available for only one hour, but who wants to get into a warm pool with pee?

Because the gym upstairs uses the same changing rooms as the pool the people come downstairs…read morewithout masks and "aren't" supposed to be told they need to have them on. I guess the ol' mighty dollar is more important than public safety especially since a lot of people are there to use the pool for physical therapy.

We bought a hot tub at the Champlain Valley Fair and it was delivered and installed within a couple…read moreweeks. The whole process was smooth and we love it!

Allen winterized our hot tub at a significant cost which we were ok with. Then in spring they came…read moreout to prep it after I filled it but it was empty again. Technician came out and could not fix it claiming it " must be mice" and " nothing we can do". I then received a bill for $455 for nothing but that. The hot tub they sold us has had issues from year 1.

I had a problem with my spa that I purchased from Avalon, and called for help, on a Sunday, and…read morethey were not only open, but so helpful! Emma was friendly and patiently listened to my issue (low flow and temperature dropping from 104 to 92), and we determined I'd come in to buy a new filter. Again, being open on a Sunday is rare for Vermont businesses! When I got there, she also suggested several steps to remedy the issue and even wrote them down for me. When I got home and tried them, then added the new filter, the hot tub went back up to 104! Customer service like this deserves a huge shout out. THANK YOU so much Emma!

Avalon Pools is family owned and operated and is very much vested in great customer service and…read morequality products. They are very knowledgeable and know their way around pools and spas. Our pool was setup and installed as promised with quality workmanship and in a short time frame. I generally stop by to pick up various parts and supplies as well as to learn a few things when I have some questions. They do pool water samples to determine why chemicals you would need. Great people.

Today, my Stepson went to a birthday party for his friend, and we all tagged along. It was the…read morefirst time Liam had ever been in a pool, and he had a blast. He willingly went under water several times, and refused to get out even with his lips quivering. The Aquadome in Lasalle was amazing. There are slides for kids of all ages, (Liam was obsessed with the one in the baby/toddler area), and a neat umbrella which was his second favourite spot. The room for the party was spacious, yet simple. You can buy bathing suits and floating devices at the front desk and there is also a snack bar with tables and chairs in a separate area away from the pool. We didn't try the food since the party had its own food, but it looked amazing. The family changing area was great- quite a few stalls, several changing tables for little ones and many bathrooms, all of which, were very clean. You can tell the garbages are changed frequently. I was told the separate male only changing room was larger than the family one, but I obviously didn't see the inside of it for myself. The life guards do their jobs well and ensure a safe environment. They have their seats but also stand at different points around the pool so there are several vantage points. We will definitely be going back.

I googled "things to do in Montreal" and this came up. The photos made it look like an indoor…read morebeach! There was lots of parking and this place is open very late as family swim ends at 8:45pm here! However, I think they could do better. The locker room had dirt and hair all over the floor and oddly enough there were no hooks next to the showers (unless you count the moldy benches but I didn't want to place my stuff there) Once we got into the pool, I immediately noticed that the pool floor was slimy and grimy. I've never felt that before and figured it was chlorine maybe? When I got home and googled it .. it turned out to be algae and a sign that the pool is poorly maintained. They have 3 slides, the large main one was broken and the 2 small ones were open. So, I asked the lifeguard if I could put my 3 year old son on it and she said sure just catch him since he can't swim. I went to catch him as he came down the slide and he went so fast it felt like a blow to my chest. You'd think the lifeguard could have warned me how painful it would be to catch a small child off of one of these slides! The complex that this place is in seems interesting. They have a badminton room and indoor rock climbing. I might come here to check out more activities but no more Aquadome for me! Also, I went off hours, pretty late on a weeknight, and the place was still pretty crowded. I can only imagine how hectic it gets on weekends. Way too many people. I saw several employees just walking around (not even lifeguards) and I think they should have been testing the water quality, mopping the floors, and cleaning the pool. Things that clearly needed to be done but weren't.

Have a 12+ year old hot tub, and recently tried out Pool World to help with water testing. They…read moredidn't sell this brand but were very helpful, answered lots of questions, and have a very extensive lab set up on site. Very knowledgeable about Hot Tub chemistry. I'm now getting my supplies there based on excellent customer service.

My family has been going to Pool World for years for all their swimming pool and spa supplies. The…read morestaff is always friendly (usually greet me by name) and very knowledgeable. They offer free water testing to all their customers and it's usually a quick process. We even purchased a billiard table a few years back from them. I will always recommend them to my neighbors and I'm happy to support a local business.

Repairman needs training. Came to repair spa, he told us it…read morecould not be fixed, too old. Spent 12 minutes. The parts department in the store told my husband how to fix and sold him the part. Maybe should have shown repairman!! Ps...$150 service charge for inept person to come to my home! I know the service charge is legit, I will pay What I am upset is the quality of service!

I first did business with Lake Champlain Pools in 2002 when I purchased a hot tub, which I still…read morehave and still works great. Of course something that old has needed some work over the years and the response time and effectiveness has been outstanding. Work has been clearly explained and they never left without it working properly. Since then I have purchase 2 wood stoves, which I love. They are great, burn super hot and get hot fast. I recommend using Lake Champlain Pools.

This asshole of a company dumped the water of a next door neighbor pool into my yard. When I…read moreapproached the employees they said they thought it was a forest. "What you didn't see the house?!" Called the office and the man started saying it will dry and was giving me the run around. My husband got wind and got on the line! His tune changed differently, let me about damages..

I wanted to take a moment to thank Todd and Chris for working with us to reach a resolution…read moreregarding our pool issue. While the process was not always easy, I truly appreciate the time, effort, and attention they dedicated to helping us find a solution. Our family has been a customer for many years, and I am grateful that they ultimately stood behind us and helped make things right. Todd and Chris remained involved throughout the process, answered questions, and worked toward a fair outcome. Customer service is often measured by how challenges are handled, and I appreciate their willingness to continue working with us until a resolution was reached. Thank you both for your professionalism and commitment to your customers.

Folks, let the pictures talk for themselves. See that level bar? See the pool sunk down below…read moreground level? Todd blamed us that we ASKED for that. We don't landscape, we don't install pools and according to his emails to use, we're to blame. After paying him 50k+, he told us we had the obligation to rent an excavator (because this was our fault) and we should figure out our ground situation. BUYER BEWARE, THIS MAN HIRES UNSKILLED WORKERS (Jeremy was a beer rep before working for Todd and told us so during his work in our yard), and wow, did it SHOW! 25K+ in reworking your yard with retaining walls and slopes where you never wanted them! We're taking this guy to court, and showing all the pictures of the job. These pictures sure make his positions impossible to defend.....

A lot of inventory in this store! The staff is pretty knowledgeable and is there to help. I was…read moreassisted within 5 minutes while waiting for another customer to be helped. Not the friendliest service but I'm sure when you are a regular here they don't mind chatting it up. Despite how much stuff they have they manage to keep a clean and organized space. This makes it fairly easy to find things and is great for browse shopping too. They also have an extensive pet supply area towards the front which I hadn't known about. Lawn items and larger things are kept neatly along the side of the store out toward the back. Plenty of spacious parking and easy in and out. Prices are fairly competitive and they have regular promotional sales from time to time.

Best paint prices in town! Great staff that was helpful and accommodating! 100% recommend!read more