Just went to the spa today. Traveled from Vermont. Getting there is really quick and easy from…read moreBurlington. It only took one hour of travel time. The village is cute and is similar to Colchester by the lake. The spa has nice views of the lake although a road and parking lot sit in between. The cold water plunge pool is a great asset. The wet and dry saunas are large and comfortable. The spa is super clean. The water is not warm enough in the large pool. The jets, which are sold as therapeutic for different parts of your body are weak and thus serve no purpose. A robe costs $10 to rent and you must purchase shower shoes also! The towels are tiny, rough and stale smelling and you are given one on arrival with no more around the pool. There are no bath products in the dressing rooms. Not even a box of tissues! Finally, the aesthetic is a weird mix of up and down market. Sad plastic plants surround each station. A collection of random multicolored umbrellas hang from the ceiling. If it went all the way kitsch and had some great service and food like a Korean spa then sure, I'd be on board. Alas, it limps along neither one thing nor another. I like the village though and will visit there when the weather warms up.

We had a morning massage followed by a thermal journey of 3 cycles of hot and cold. I could had a…read morefew more cycles but we would have spent the whole day there which is not a bad thing at all. The facilities are modern and clean. Good secure lockers. Nice showers with I want to say mahogany floorboard. Bring a swimsuit and waterproof sandals. Towels are nice and fluffy, as well as the bathrobe. My massage therapist was excellent, I was a content , relaxed rubber noodle by the end of my session. For my "hot" I enjoyed the eucalyptus steam sauna (taking deep relaxing inhales), and the hot tub waterfall (spent several minutes with the water falling in my head which was very vigorous, then just tilt you head forward for a wonderful shoulder therapy). For my "cold", the cold plunge shower was amazing only needed the 20sec blasts, and the cold plunge tub just pinch your nose and fully submerge for 15-20 seconds. After all of that I grabbed a sofa in the resting area and just decompressed to process the entire morning. I hope to come back here every time I visit Montreal in the future

SCAM. UNSANITARY. OVERCROWDED. AVOID AT ALL COSTS. YOU WILL BE DISAPPOINTED…read more This is NOT a luxury spa experience. There is 1 hot pool, 1 tiny cold plunge, 1 tiny steam room, 1 dry sauna. They allow way too many people in the thermal journey which ruins the spa experience. They do not provide spa slippers and allow customers to bring their own slippers, which could be dirty to walk around the inside of the spa. They charge you $40/slippers which is robbery. We got the duo massage which, for $500+ you'd expect a premium massage, but they hire inexperienced people who do not know how to do deep tissue massages. They increased the prices for special dates but also allow more people in, which defeats the purpose of increasing the price. MONEY HUNGRY scam artists. The bathrooms are consistently dirty, locker rooms crowded and only 3 showers and 3 toilets. This place is a JOKE. To top it off, I asked for some sort of compensation for the experience and the manager said they couldn't do anything about it. SHUT THIS PLACE DOWN.

The food at this place is totally unbelievable, and the owners are two of the nicest people I've…read moreever met. Definitely a place that I will come back to when I come back to Canada.

A relaxing weekend getaway with my wife, daughter, and son-in-law. Package included message, spas,…read morelunch & dinner Saturday, breakfast Sunday. Please is CLEAN, rooms spacious enough. Very comfortable. Small staff helpful & courteous in two languages. Emphasis is on relaxation and quiet. Massages enjoyable. Spas: Hot & cold, sea salt, rosemary, "mud". Steam room, indoor & outdoor saunas, large indoor outdoor pools. Food was delicious. Cold & hot Buffet-style but high level. Variety of seafood, meat, veggie-choices, salads, desserts. All very good, worthy of Quebec. Thing to remember is that it's not a full service hotel. No 24-hour service. Meal & spa times are not etched in stone. They're open when they're open in a timeframe. We had a great weekend.

Everyone loves a good spa day.. but how about a spa day on a boat? Yep.. head to Bota Bota! They…read moreare known for their water circuit and spa treatments, and the location and views are beautiful. The water circuit consists of a three step process that will promote relaxation and wellness. First, begin with either a hot sauna or steam bath, this helps improve circulation and promote detoxification. Next you transition to a cold plunge, to help boost some of those good endorphins and reduce inflammation. Next you want to relax. They have a bunch of areas to chill out and lounge around. The resting is important as it helps your body stabilize. Once you've rested, repeat! Or if you're like us.. go back to your favorite spots. After a couple cycles, we had appointments for some spa treatments. I got lymphatic drainage, which was SO relaxing, and Caleb got a deep tissue massage. This was the perfect add on! The one recommendation I do have, is before having a spa treatment, go change out of your wet bathing suit and into something dry. Putting on a wet cold bathing suit after a relaxing massage was... unpleasant. My own fault! Bring a book and sit on the decks to soak up the sun and enjoy your relaxation steps. The facility is well maintained and clean, and the changing rooms are great. We truly enjoyed this experience and it was such a unique thing to do in Montreal. They also have a selection of bathing suits in case you decide last minute to add this on to your itinerary. Highly recommend! Lentz_explore

I've never actually been to a real spa before (I've had facials and massages but never a full…read morelike... spa experience) and so I figured while on my very snowy December trip to Montreal now was the time. The fact that this spa is on a boat and half of it was outdoors was the appeal! So we booked just the water circuit (no extras, just saunas, steam rooms and hot tubs) to see if this was even something we'd like. Turns out the December visit was the way to go! It wasn't packed at all, and turns out that sitting in a hot tub while the snow falls on your face is actually a top ten life experience. It was cold as heck out, mind you, but somehow you never feel chilly when you're going in and out of saunas and hot tubs. I did wish some of the relaxation rooms were a bit warmer, or there was an ability to swap out a soaking towel at some point, but I was never uncomfortable. Everything was clean and people around us were respectful. I loved the no phone policy and definitely chilled out to staring into this strangely brutalist bay. David Lynch relaxation vibes. The best was the floor where you could sit in a porthole window -- only wish we had discovered it earlier! I would totally come back here and check out some of their other offerings. Dunno, might even aim for a winter trip again because it was just that nice!

I've decided to pamper myself after sitting for months on a desk and a chair every day. All the…read morewhile, I am getting ready for the warmer seasons, where I plan to do more fitness. My back needed a massage due to sitting in a position for too long. What do I need? Definitely a deep tissue massage. The reservation was pretty straightforward, with the receptionist taking my credit card number through the phone. On my way there, they asked if I am using the same card like the one on the phone, and I said yes. They gave me a form to fill while I was waiting, and I filled it in less than 3 minutes. The rest of the wait was not long; I think I waited around 5 minutes before being called to go to a room. An hour later, I came out of the room feeling happy and joyful. My back is a lot less tense, and it feels more flexible. What about the cleanliness during Covid? The light was off with a bit of light to make sure I don't fall. The spa was well-kept and in good condition overall. I felt quite safe. I'll definitely be back to enjoy other amenities that are opening back up on March 26th to give a throughout review of my experience there.

The bistro has expanded! With more choices for food and mains. I was reluctant at first but…read morethoroughly impressed by the two choices I made: the spinach dip and pita bread and spicy chicken burger. A great option following a nice massage. I used the birthday special as a gift for a friend. For 90$ + tax, the gift includes a classic massage, thermal bath access, water bottle, and glass of champagne. Due to covid-19, lockers already contain 1 towel (where the standard was two before - you have to pay extra 2$ which is dumb when you think about it). The crowd was not all adolescents like the past, older crowd and the pools had a limit of 8 people at a time. Steam room was also open with a max of 3 people at a time.

My husband and I both had massages that were very good. The atmosphere is very clean and relaxing…read more We had booked a head of time. We plan on returning. They offer a variety of massages, salt scrubs, facials and nails. Lots to choose from.

I had the best massage of my life at Rainspa. I had the Lomi Lomi massage and it was truly an…read moreamazing experience.

Came here for the Twilight session with my sisters & we had a great, relaxing time, staying until…read more9:30 PM, lolling in the long, narrow, nicely-heated jacuzzi pool as we watched the deer cross the field by the lake @ the bottom of the hill (except for the lake, which was closed for the evening, & its lakehouse, most amenities are on & built into a hill). It was so soothing & ethereal. I tried out the very cold, plunge pool multiple times since I have read of its ice cold "rejuvenating powers" & it certainly was invigorating. We also spent time in the Moroccan-themed pods, enjoyed the steam room (we skipped the sauna), the waterfall pool &, capped off our Zen evening sitting by the firepit, perusing the night sky for shooting stars. Although we thought that the obligatory tip added to our bill/reservation was a tad high, our evening of pools with their ubiquitous & strong jacuzzi jets, star/mountain & deer gazing & quietude (there is a dedicated "shhh" person who walks around, reminding folks to not talk) was worth the price. You will be supplied with terry robes & showers are available to rinse off as well as lockers, as well as a dining area. Enjoy your time here as we did!

I went to Balnea a couple of weeks ago for a girls weekend. The spa itself is stunning!…read more Unfortunately, when it came to the massage, it was one of the worst massages I've ever had. The masseuse was barely touching me and when I repeatedly asked him to put more pressure, he ignored my requests. I had to show him where my knots were and even with that he wasn't working on them . The room was also so cold that my extremities were absolutely freezing. Apparently they lost power for the morning which likely contributed to this. At check out, they offered everybody 50% off of their thermal bath experience due to the power outage. But when. I told the manager about my massage experience he basically gave me a stink face and said they can't do anything about it. overall, I'd give the landscape and the outdoor facilities 5/5, but the customer service and massage is what brought my review down to a 2/5. Too bad..

Great massage! I can only speak to the massages by Chris at this salon, because that is the only…read moreservice I've ever had from Zeina's. Chris is great at his profession and knows how to listen (or feel) where he needs to concentrate his massage on the body. He found many knots and hurting muscles without me even saying anything. I like very deep massages and often have a hard time finding a massage therapist who can really get down to push hard and find the right spots to work on. I also play roller derby and my body gets a pretty bad beating from the full contact. He did a superb job both times I've gone to see him. I will for sure be going back for massages in the future. He's super polite and seems to love his job. I highly recommend going to see him for a massage! Very reasonably priced. The atmosphere is quiet and relaxing, you don't hear the noise of the salon right outside the door. Wonderful experience!

I had an amazing time here, and coming from a place that doesn't have many spa experiences at all,…read morethis opened my eyes to all different kinds of relaxation experiences! This place was filled with so many saunas and pools and activities, I actually regretted only getting the half day pass. It's definitely worth it to spend the whole day here. Food was very good for spa food and very French focused. The blueberry pastry was a highlight for me! And the soup was absolutely delicious. I do wish the locker room area was as nice as the rest of the facilities but this spa experience was truly one of a kind.

Je fréquente le Spa plusieurs fois par année depuis longtemps. L'endroit demeure l'un des plus…read moreimpressionnants au Québec en termes d'amplitude, de diversité des installations et de qualité générale des infrastructures. Propreté constante, incluant les toilettes Installations vastes et bien entretenues Stationnements et navettes efficaces Thés offerts appréciés La majorité des soins reçus au fil des années ont été excellents L'un des rares spas à encore inclure l'accès aux bains dans le prix d'un soin, ce qui est très apprécié Cela dit, mes dernières visites m'ont laissé un sentiment partagé. Promotion Un code promo de 20 % était affiché dans l'application sans date visible. Via le chat en ligne puis par courriel avec les relations clients, le rabais m'a été refusé. J'ai perdu environ une heure à tenter de régler la situation. Finalement, ce n'est qu'à la réception, sur place, grâce au bon sens de la réceptionniste et après validation auprès de sa superviseure, que le rabais a été appliqué. Merci à l'équipe sur le terrain. Cependant, la communication interne et la cohérence du service client à distance doivent être améliorées. Ambiance et gestion du silence Le spa est toujours très populaire et cela se ressent. J'ai constaté davantage de bruit et de cellulaires qu'auparavant. Lors de ma dernière visite, quatre membres du personnel discutaient entre eux à proximité immédiate d'une cliente prenant photos et selfies dans les bains remous, sans intervention. Avant, le respect du silence était appliqué plus rigoureusement avec des rappels fréquents. Aujourd'hui, on sent un relâchement, possiblement lié au manque de personnel, mais cela affecte l'expérience thermale. ‍ Qualité inégale Bien que mes expériences passées aient été très positives, le soin reçu par ma conjointe lors de cette visite n'était pas au même niveau que ce à quoi nous étions habitués. En résumé Le site demeure magnifique et reste une destination phare. Mais l'expérience client et la rigueur opérationnelle ne sont plus tout à fait au niveau d'autrefois. J'y retournerai probablement, car les attraits initiaux sont toujours là. J'espère sincèrement un retour à l'excellence qui a fait la réputation de l'endroit.

I got the 2 1/2 hour package which reflexology, deep tissue and stretching. It wasn't broken down…read moreinto the segments it shows. There wasn't really any reflexology and very little stretching but the deep tissue massage was very thorough. I'll definitely be back for another deep tissue massage but probably won't do a package.

My girlfriend and I booked an online appointment for pedicures. We arrived and for whatever…read morereason, the 2nd appointment wasn't recorded ( though we both had a text confirmation of appointment). The receptionist was very apologetic and offered compensation for the mistake in online scheduling. Upon conversation with the owner Chad, we were able to come to a resolution for the appointment that didn't happen. I'm very appreciative of the manner Chad handled the situation, made it right, and made me "want" to go back. The spa atmosphere was delightful and the staff handled a potentially negative situation professionally. Go again? Absolutely!!!!