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    AquaPools of Houston

    4.5 (16 reviews)
    Closed 9:00 am - 5:00 pm

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    The process was really great until the concrete came in. Aquapools contracts out the concrete so it is not in house. Was the wrong color, then it was too slick to walk on and unsafe for our children, they threw sand on it and now it just looks bad and is peeling. After a year of calling, still not fixed as requested. Middle images are what it was supposed to look like, but was too slick to walk on when it was wet. Aqua pools tells us to deal with concrete guy directly, but that hasn't worked. Maybe if they had an in house concrete guy they could have more oversight. Other than that they have been responsive.

    Joanie B.

    Great company! Would definitely recommend. Best pool experience we have ever had. Start to finish was 7 days. Brad was awesome as was everyone who built the pool. Thanks so much for this spectacular pool. We love it!

    Cracked/ discolored concrete

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    11 years ago

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    15 days ago

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    1 year ago

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    2 years ago

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    2 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    Mark N.

    Thank you for your business. Have a wonderful summer

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    15 years ago

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    Review Highlights - AquaPools of Houston

    Everyone from the sales rep Brad to Steve and his installation crew were super fantastic to work with.

    Mentioned in 6 reviews

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    Cannot Recommend Them…read more Had a hot tub installed by Accent Outdoors earlier this year. In July, I contacted our Rep. regarding one of the lights in the hot tub already rusting. Was told that they would get someone out at earliest to fix it. Here we are in November, and still nothing. Have sent multiple requests. Also, during design phase, we decided to have pop up fountains installed, that function every time the pump is running. Wasn't told that because they pop up every time the pump runs, that we could not get a cover for the tub. And also, with any big wind events, the water is blown from the fountains out onto the ground., thus draining the tub. Again asked out Rep a month ago, if we could just cap the fountains off, because they are not worth the trouble. Was informed that they did not know if they could be capped, but would "check and get back to us". Nearly a month later, still no response. When you have work done, such as installing a hot tub / pool, I expect some level of customer service to follow / continue after completion. We cannot recommend using Accent Outdoors

    Accent Outdoors had serviced our spa in the past, when we decided to move it to our 5 acre property…read morein Magnolia and have a deck built they came out and looked at the area available to put it and came up with a plan for the deck (and drawings) and an acceptable bid. We have been enjoying the spa & deck for 9 months and love it! So do our Airbnb guests. Great service.

    Spas Unlimited - Houston

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    I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

    The tech Jeremy was excellent. Esmerelda that answers the…read morephone in the service dept- has a haughty attitude, she has no intention of listening to the concerns of the customer. Additionally, she charged my credit card without ever contacting me to know the balance. I never got an invoice and it was way more than I discussed with Jeremy who gave me a heads up of the cost. When I called to discuss, again, haughty attitude, and the owners/managers of the store were gone by 3:50 pm....right-o! Based on this, I could not recommend. Looking at reviews now, I say you have less than 50% average of being less than happy with this business. Esmerelda needs to go back to kindergarten where they actually have more manners and business savvy than she has. And it looks like the only people that gave them 5 Stars are sauna buyers....the day will be coming when their experience with them differs most likely. The entire experience counts however when businesses only care about the money coming in, my experience is the norm for these type of people.

    Cody Pools Spring

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    We visited this location off of I45 in Spring. We walked into this location to see no one when we…read morecame into the office. We were able to look around their showroom, walk into office / other rooms of the building without the presence of anyone for a good 15 minutes. We finally found Austin Jackson in a back office at his desk. After speaking with him, he mentioned he could not be out that week but could the next week. He asked for a survey of our property. Few days later he finally texted back asking about our availability which he was provided 3 full open days to come out which he never did and ghosted us at that point. This company doesn't care to make money I guess.

    In my opinion was the most expensive stressful moronic situation I could've ever got myself…read moreinvolved in was with, Cody Pools. The pool which did turn out lovely almost took 7 months to construct and then with in that time line the outdoor kitchen and tile around pool remained issues after everything was constructed. Cody Pools has zero customer service knowledge as they do like to play the blame game and hardly (did I write hardly) I meant never except ownership... no matter how black and white the situation is or now was... Pay the extra 10K or so and go with a company that is definitely less stressful and takes the time to deal with their clients; whom are spending their hard earned money to hire you. Here is Cody pools trying to be clever in a response not realizing that I have parents with a different name than I and I was at the house everyday during this construction. Try again, Mr. Pools as I got the receipts to prove purchase of the frustration our family went through. Like I said beautiful pool but horrid customer service. Case and point

    Beyond Blue Pools

    Beyond Blue Pools

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    This was an AWESOME EXPERIENCE. Top notch company. I would recommend them any day. They kept me…read moreinformed on a daily basis.

    I strongly recommend anyone considering doing business with this pool builder do their research…read morebefore handing over any money or performing work for him. I worked with him personally, and my experience has been extremely disappointing. I am owed more than $20,000, and this situation has remained unresolved for almost a year. This isn't about one small misunderstanding or a late payment. There are multiple jobs I have not been properly paid for despite giving plenty of time and opportunities for the situation to be addressed. I have kept contracts, invoices, payment records, text messages, photos, and other documentation supporting my experience. I have also become aware of other contractors who say they are owed money. I won't speak for their individual situations--they can tell their own stories--but hearing similar concerns from others is one of the reasons I decided I could no longer stay quiet. For almost a year, I avoided putting this publicly because I hoped things would eventually be made right. At this point, I believe potential homeowners, subcontractors, and vendors deserve the opportunity to know about my experience before deciding whether to do business with this company. If you're a homeowner: verify everything, get everything in writing, and be extremely careful about payments. If you're a contractor or subcontractor: protect yourself, document your work, and make sure you understand when and how you're getting paid. I'm not posting this out of revenge. I'm posting it because losing more than $20,000 is significant, and staying silent could allow someone else to end up in the same position. Everything stated here regarding my experience is based on records I have retained, and I am prepared to stand behind what I say.

    AquaPools of Houston - hottubandpool - Updated August 2026

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