5 stars!Mark here from the Marriott Marina .Very efficient, no surprise charges like other divers I've had in the past. Very satisfied customer right here, and there's always someone to answer the phone. You won't be disappointed with Aquarius yacht services. read more

We have used Aquarius for multiple services including a complete exterior detail, boat cleaning, hull cleaning, pump out, and engine work in the past 3 weeks. They have provided exceptional customer service, quick response, and quality work. I highly recommend this company for any boat owner in San Diego. read more

Aquarius Yacht Services - Miss Adventure is glowing after her detail by Aquarius! - Boating Near Me - San Diego, California

Jason is the best he is so honest thanx for the credit he honors his word you can always trust them we will always use their service for all of our vessels read more

Technically this shouldn't be a review at all, because they weren't able to provide me any services. Let me 'splain. (Sorry, I'll try to condense this) I dragged my salt-water trolling motor out of storage. Sadly, it wouldn't power up. So I messaged my friend Hank, a former employee of Aquarius, who suggested I call Joaquin, one of their mechanics. I left a message for him on Thursday, and he returned my call on Thursday, saying "Sure, we can do that, call the main number and we'll get you scheduled, I think we can get you in Monday or Tuesday". Sounds great, right? It turns out that Nate is the guy that schedules everything, I called at 4 pm on a Friday, and they warned me that I probably wouldn't hear from him until Monday morning. Seems like he could make a scheduling phone call, but whatever... Monday cruises by, I haven't received a return call, so I call back and speak to the office staff at 4 pm, who was very pleasant. She assured me that she would leave another note for Nate, and he would call me Tuesday morning. Guess what? I didn't hear anything from Nate on Tuesday, so I call again at 4 pm, the office staff is again extremely pleasant, and she called Nate, and I guess he was transporting a boat and couldn't talk at that time but would call in the morning. Well, surprise, surprise, I hadn't received a call from Nate on Wednesday, so I called at noon this time, with my patience wearing a bit thin. My new best friend in their office staff called Nate, and he promised to call me in minutes, yay! So finally, I get to speak with Nate, only to find out that they don't work on electric trolling motors at all. After seven days of calls (two with Joaquin, five with Nate--but hey, two of those are weekends), I get to find out that they can actually do...well, nothing for me. He did refer me to another company, which ended up being a dead lead. So what have we learned here? First, it's disappointing when people don't call back. Having to call back day after day after day after day, that's frustrating. Second, there should be someone else besides Nate that can screen calls and figure out what can or can't be done and scheduled. Third, when I was able to talk to people, they were pleasant and businesslike, if I had other boat services that I needed, I would consider them. Just as long as I'm not hoping for a callback. read more

My boat does need a bottom job. I am on a three week schedule with Aquarius. The boat is a catamaran at 42 feet on a mooring in Coronado. They have been doing the bottom for a year. I called two weeks ago because the growth was quite vigorous. Was told they would get ahold of Jason,the diver, and let me know his schedule. I have called five times in the last two weeks and never a return call. I had to leave a message or was told they will get back to me. Never did! This morning I called and was told to look for another company as Jason felt the job was too hard? My advice, do not waste your time and money on this company. They need to go out of business. I would give zero stars but am unable. read more

These guys started off on a good foot, but after only 4 months of service left me baffled with their customer service....or lack there of. My holding tank was 75% full so I called to ask for a pump 2 days ahead of schedule and I warned them it was practically full. They charged me a clean up fee and when I told them they should refund me that money (a woodworker doesn't charge to clean up his sawdust) or I would need to look for another provider, they gave me the refund and said "it's best you go elsewhere". Then, I checked a few days later with my charter company and they said the boat had never been pumped. Fair warning:this is not a place you want to bring your business to. read more

This review is for the pump out services that I use with this company. I had been stood up by a couple of other pump out companies when I first bought my boat, and these guys were the first that came out on the day they said they would. Keeping appointments seems to be a lost art in the marine industry as a whole, but I have not had any bad experiences with these folks. As a live-aboard boater, it is important to me that I have a reliable pump out service and these guys have been nothing but reliable. There have been one or two occasions that I have needed a last minute pump out because I hadn't looked at the tank indicator and they have accommodated me each time. They are the only pump out service I recommend to my personal customers. read more

Would highly recommend. I had a fuel leak on my 42' aft cabin boat and the bilge needed to be cleaned. It was a very hard clean up due to the grim that was combined with the left over fuel after begin pumped out. Their crew did an impeccable job and the company was a pleasure to work, prompt and very efficient. read more

Aquarius is great! My diver Jason is always professional and very knowledgable. They always take the time to explain things to me and the Kris in the office is super nice. At first i was unsure but they went down and took pictures so i could see what was done! I know i can trust them and that means the world to me. Thank you Aquarius! read more

My wife and I are extremely disappointed with this company and their cleaning services. The previous company we had hired was purchased by Aquarius. This company showed up at our yacht with no previous contact and informed us they would now be our cleaners. The very first time they cleaned our boat they replaced the zincs on our propeller shaft after they had been replaced a only month before. They tried to charge us for this service and after a long argument over the phone we had to sent our invoice from our previous company, I-Dive to remove the charges. They were unprofessional, but we continued to use them for their cleaning services. On our third cleaning we heard the cleaner scraping the bottom of our boat. We have been boat owners for many years and have never heard any rough sounds. Every invoice from Aquarius has included line about the paint appearing in "poor condition" and that they also offer a painting services. After hearing the scraping we contacted the company again and informed them that our paint was 15 months old and should be in fine condition. We also informed them about the scraping sound to which they said they do not scrape the boats. After we had a master diver inspect the bottom and his professional opinion is that the majority of the paint has been scraped off. Aquarius has informed us they will send us photos of the boat bottom from the previous cleanings, however we have never seen such photos. We have been lied to by this company and they have tried to scam us into a paint job. We have filed a complaint the BBB. We do not advise any fellow yacht owner to use this company. read more

These guys are great. My large vessel was in trouble and at major risk. They helped me quickly and they knew what to do and what not to do. Their experience showed big time. Everyone I met was courteous and helpful. Great value and service for the Money kept me afloat. read more

I am very disappointed on how I was treated by this company. They nickeled and dimed for everything and when I went to try and explain myself to the owner, I accused me of trying to get a deal when the fact is, they were scamming me. They don't give you details on what's going on nor do they ask you for your approval if the original quote ends up costing you more to go head with the service. I will NEVER go these guys again. Find another boat service people. Trust me, you're better off! read more

My experience with Aquarius was very poor. Watch out when they talk about "initial service". That is their excuse to rack up triple time and triple charges and still leave rust on the stainless. read more

They have a difficult time managing their books and communications within the company. Always billing problems and they get a premium price compared to the competition for some reason. Equal to the average dock monkeys read more

I also signed up for bottom cleaning after meeting Aquarius folks at the Shelter Island Boat Show. I had the free detailing done mid-June. U had never seen my 38' Bayliner look better. My bottom cleaning has been solid at a good price. Great experience so far! read more

We have been dealing with Aquarius for many years now and have always been pleased. We recommend their services to our friends. Thanks!

Never had a problem,,service is great and divers are very knowledgeable , Jason helps me out a lot! No problems!

They did the bottom cleaning on my sailboat with Pettit Trinidad on it for 4 years in the early 2000s. I started inquiring about whether it was time for new bottom paint and they assured me time and time again the paint was fine. Finally hauled on my own initiative and the bottom was royally messed up, blisters everywhere and chunks of paint flaked off. 23 days and $6,500 later the boat splashed, after sanding down to fiberglass, gouging out and filling the blisters, new epoxy barrier coat and paint. Don't happy talk me, tell me the truth dudes. Also, since then I've run in to two divers who *used* to work for Aquarius; they said they quit because they and their customers weren't being treated right. Hopefully Aquarius has cleaned up their act by now, but their bottom cleaning service in the early 2000s sucked. read more

Aquarius did a fantastic job doing our bottom paint. Not only did they give us a fantastic value, matching prices but also met our schedule. On top of that they were able to get some stainless fabrication done for us in less than 48 hours. I had requested this last minute repair after the boat had been dropped off yet I was still hoping to pick the boat up based on the original schedule. They have a great group of guys working there who were incredibly friendly and helpful. When I came to pick the boat up I had a flat tire on the trailer from mistakenly hitting a curb and bending the rim. Even though it was closing time for them, they stuck around ordered a new tire and installed it all within 45 minutes. Quite a lifesaver! When I got home and launched the boat I realized they even fixed the rub rail which was pulled out a bit and I hadn't even asked them to do. I am looking forward to having them do the monthly bottom cleaning on our two boats. I am hoping that the incredible service and value they provided will continue. read more

We have been customers of Aquarius for years, everything from maintenance to transporting our boat. They are excellent to work with, always helpful, go the extra mile when needed and their pricing is reasonable. Our boat is cleaned on time and well cared for. On top if it, our diver, Jason, looks out for our boat when we are not here. Can't say enough good things about this company. Personal, exemplary service. Would highly recommend read more

Hi all, I am almost completely convinced that the two five-star reviews below are those solely whom are employed with this association. I was quite disappointed with numerous facets of this operation as they undertook a simple routine tune-up of a small outboard engine. I found them all to be aloof with a gluttonous perspective. They were very unresponsive for three months for which I was undoubtedly billed for. I have many qualms with this establishment that I truthfully don't have the provided space by Yelp to list them all. read more

Staff repeatedly lied to my husband and I, telling one of us one thing and the other the opposite- they charged us for outdrive paint that only lasted 2 mos., & when owner finally got around to addressing the problem, he only agreed to give us a partial refund, and told me that my other complaints/issues were "utter nonsense". We wound up having the balance of the work done to our satisfaction by an different service, Aquarius Marine up in Kearny Mesa (NOT related to this awful place on Scott St). read more

I had a shaft log leaking and running the bilge pumps constantly. Johhny was able to get someone to the boat in less than 2 hours, The pricing was way below what I thought it would be. The tech was professional, and knew what he was doing. I will definitley refer others to them. read more

I started using Aquarius Yacht Service for a 30 ft. Wellcraft I had moved from back east to San Diego. We started with them after meeting John at a local boat show on Shelter Island. We signed up with them since they we offering a special on bottom cleaning services and they included a boat detailing service for free. Five months after we started service with them I decided to have our boats bottom paint done. I went out for several bids and Aquarius was the one we went with. Since the boat would be out of the water we decide to have the detailing done at the same time. I cannot say enough about what a professional job Aquarius did on my boat. Every thing went as promised even dropping my boat off at another shop in town to have some engine work done. Johnny and crew (who are some of the nicest guys you'll ever meet) did exactly as they promised (even more) at a fair price. Now about Hank! Hank was responsible for detailing our boat and this man is an consummate detailer. We visited our boat a few times while he was working on it and he is a perfectionist in every meaning of the word. Our boat never looked so nice and i was pleasantly surprised to see areas i thought couldn't be cleaned looking like it was brand new!! They don't pay this guy enough!!!! For anyone thinking about a service for their boat i don't believe anyone comes close to Aquarius Yacht service. read more