Lady at front desk extremely rude. She had my insurance information incorrect and got mad at me…read moreabout it even though I had called with the new info before hand.

I have been treated by Kristi Pena and she has been excellent in her therapy with me. She has…read morehelped me a lot to be able to walk up and down stairs without pain. I highly recommend Dr. Pena.

This place helped me no much. The scheduling was easy. The therapists are knowledgeable and kind…read moreand compassionate.

They will overcharge. My son went to Memorial Hermann Sports Medicine for physical therapy, which…read morehis orthopedic doctor recommended for knee pain. Instead of charging the normal $40 co-pay, they charged him $228 because they said it was a "hospital visit," rather than a physical therapy visit. It was exactly the same type of facility and treatment he would have gotten at a free standing physical therapy facility. I spoke with PARKER at Memorial Hermann and he told me that what is done is done and that it's too late now to do anything about it. I asked if the treatment was any different at the "hospital" and he responded "how am I suppose to know that?" I replied because he worked for Memorial Hermann. He said their price is their price just like the price at McDonald's is their price, and you can't get Burger King's price. He was rude and not at all helpful.

The quality of care has dramatically declined since the corporation bought the facility. The…read morepersonnel used to genuinely care, but now they've all been fired and replaced with new people who are poorly trained and couldn't care less about the residents. Now, the only one that's left is Joseph in the kitchen and a few of the other kitchen staff. The corporate puppet in charge walks around like she's doing amazing things while finding every way to cut costs that she can.

This place feels like home. Everyone from the receptionist to dr. and othe personel are extremely…read morefriendly and professional. I worked with Dr Perry and Lauren. Extremely satisfied with my treatment and will definitely go back to them if any further treatment needed and highly recommend them.

I highly recommend Dr Jack Wong and his staff for physical therapy treatment. My problem is knee…read morepain and swelling from arthritis. He, Dr. Trish and especially Dr. Jorge who was my primary therapist, were so good in not only decreasing my pain level but also in teaching me practical ways of self-care. Heather, a student physical therapist, and the office staff members Ryan and Cassie were also so helpful and kind. Thank you all!!

Struggling with back pain is a brutal process. I had back pain for most of my adult life and tried…read moreeverything you can think of. Pills, heat, ice, chiropractors, massage, and even other physical therapy clinics with nothing but temporary relief and bitterness. I found Dr Jack and Next Level online and his videos were different from other healthcare providers so I said why not I'll give PT another shot. And I'm eternally grateful I did. Dr Jack actually takes the time to listen to what is going on then creates an actual plan. The process was rough at first but after time my back pain began to lessen. After several weeks of working with Dr Jack I'm back to working out to my full capability. Thank you so much Next Level PT!!

I've learned you get what you put into it when it comes to rehabilitation. The Humble facility is…read moreby far the best experience I've had with Encompass (I've been to the woodlands facility as well, and it was okay but they had a major health faux pas where i was concerned--that's for a different review though)....Humble Encompass accepted me twice when other facilities refused to take me for whatever reason, and I feel I flourished at this facility. I've been there four times total now, and I plan to go again in the future. I have ankylosing spondylitis, and a myriad of other health problems, but the AS causes my spine to fuse, and physical therapy is the gold-standard treatment to maintain as much mobility as possible. This is why I will go back regularly to keep as much as I can. I'm currently in a wheelchair but with physical therapy from Encompass, I was able to walk 10-12 feet with a walker on a fairly consistent basis. This also means I can stand and pivot, which is so crucial for mobility around my house. With occupational therapy, I learned to stand and help get things out of cabinets in a kitchen and put utensils back into the drawer while standing. I hung clothes on a clothesline, and I learned ways to take a shower that don't wear me out completely. It was wonderful. Special thanks to Amanda, the OT, for all her help--and Ozzie when she was off, he was great to me! My love to Christian, Konnie, Amanda, Ozie, and so many others. I wouldn't be as strong as I am not if not for your help. I hope I spelled names right, but if not, know I meant to! LOL And my case worker Kim was phenomenal! I will be back and by the way--the food is pretty decent, especially for a hospital. Really impressed with the hospital food here. They do serve dinner early, but I always could get the best turkey sandwiches at night if I was still hungry just by asking the tech. They also served snacks like pudding at night around 9pm, if you wanted something. Can't complain about the food. They followed me through to discharge and called within an hour of me arriving home to make sure I arrived home okay and there were no problems. They followed up with Home Health services to ensure that I was set up for home health. Everything transitioned smoothly. Can't really complain about anything at the Humble facility.... I'm pleased.

Doctors filing reports without any evaluation?…read more Doctors throwing meds at any patient that questions there treatment? Case workers trying to put off discharge until "supplies" have came in. (Which is unusual that home health was scheduled before supplies where delivered, so you already know insurance wasn't the issue) Pressure ulcers (do to lack of attention and essential care) Honestly I have heard of Malpractice across the whole corporation. This needs to be taken care of before class action/private suit opens up. Not to mention before any state or city investigation starts. I recommend getting involved, and fixing These issues very soon.

I really have enjoyed working with both Matt and Kathy so far. I've only been twice. They seem…read moresuper caring and efficient, and I appreciate that my time is valued. They are patient, which I've seen myriad times in just the two visits I've made. (Meaning, they show patience and warmth even when patients/clients are not very warm or receptive to their requests.) When I first went (the first time), I was a little unsure because my appointment was delayed a little. However, that was due to a one-off of them being down a person. I don't see that this would be a normal situation. (EDITED TO ADD): At the same time, they are super sweet if you are running late, etc - they never get worried about leaving on time even when they close at 5 (this is updated after having been about 6 times now.) They are SO friendly, especially Diane, the front desk lady. She is so sweet and overall, you just get the vibe that you are cared-for. I would go again repeatedly based on the experiences I've had so far.

I didn't even make it past the initial phone call. Apparently, they are unwilling to help you…read morenavigate insurance. I went elsewhere and didn't have a problem.

I am actually really sad about my experience here. The massage was great and I feel good but the…read moreservice was pretty sub par. I paid $112 for a 90 minute massage which is a fair price and was planning on giving a $25 tip BUT there were 4 interruptions during my massage that deducted from the tip. My masseuse left the room while I was on the table twice to let people into the business or other things and then she took two calls while she was hands on with me. Each interruption I took away $5. So at the end of the massage, I only gave her $10 to be nice instead of only giving her $5 because the massage itself was good but the interruptions were simply unacceptable. And then she proceeded to question why I was only giving her $10. So I will not be coming back but my advice would be to hire a front desk person so that you can focus on your customer on the table.

From the owner: Welcome to Massage 4 U, your destination for expert therapeutic care and relaxation in Humble, TX…read more Conveniently located at 11411 N Sam Houston Pkwy E #112, we specialize in a range of massage techniques designed to relieve tension, promote circulation, and enhance overall well-being. Our skilled therapists offer Swedish massage, deep tissue massage, Thai massage, couples massage, foot reflexology, and lymphatic drainage massage, ensuring a personalized treatment for every client. We also provide physical therapy sessions, helping with recovery and pain management. To enhance your experience, we incorporate hot stones and essential oils for deeper relief and relaxation. Experience the healing power of professional massage at Massage 4 U, where wellness and comfort come first.