The staff and facility is amazing! I have been working with Erin and she is so patient and helpful…read more She always helps answer my questions (I ask a lot of them..) and gives me tips for at home PT. They give you access to a login with videos and print outs to help you continue the training. I had a knee surgery and I am training to run again, so I have aggressive goals. I appreciate that they don't push you too hard and help work with your level/pain tolerance. Not my first knee surgery, and Erin's plan for me has been reducing my pain and helping me heal. I will be running soon!

I recently broke my leg and Dr. Boren and her team did amazing work. Very straight forward and very…read moreattentive! Would recommend 10/10 -Jamarius

Dr. Scobercea did two shoulder replacements on me. Had excellent outcome with the first one and so…read morefar, my second one is going well.

I enjoyed my very first visit to orthopedic Associates. I have a follow up in a few weeks, but the…read morefirst visit was great. I met with Dr. Barkoh and he was attentive and genuine with his care. I highly recommend Dr. Barkoh. The check-in process was OK. There's a large waiting room. I recommend Orthopedic Associates.

Office experience is horrible! Was calling for a whole month to get a release for my son, no help…read moreat all. Had to take off work to get one piece of paper that I was told they could email me. Left multiple messages and was advised of 24h turn around which is not true! Then I'm in the office and they act clueless about my multiple requests. I see why they are not affiliated with the high school sports anymore, unprofessional and not reliable.

The first rule of medicine is supposed to be "first, do no harm." Unfortunately, that principle…read moreseemed completely lost at this office. (Edit: I should specify this was with Dr. Shatby's office.) My primary care doctor referred me here after an X-ray came back negative for bone break/fracture. My PCP believed I likely needed an MRI and evaluation by an orthopedist. Before the appointment, I confirmed my referral had gone through, provided all my information, and was told they were only missing the X-ray results. They gave me a fax number, I contacted the imaging center, and had the results faxed over. Problem solved - or so I thought. I arrive for my appointment only to be told the doctor refuses to see me without the actual x-ray imaging files, despite already having the radiologist's report. Instead of explaining this requirement beforehand, the receptionist immediately tried to push me into getting another X-ray done right there. Her response? "Don't worry, it's only a $10 copay." That completely missed the point. I didn't 't care about the copay. I care about exposure to unnecessary ionizing radiation and unnecessary repeat imaging when my PCP already believed the next step was an MRI. Why was I being asked to repeat an X-ray I literally just had done less than a week before? Hmm... I declined the repeat X-ray, drove all the way back to the imaging center, obtained the DVD myself, and brought it back to their office the same day. I had to actually get a physical DVD because this office also does not have any method in place for receiving digital records such as x-rays. OK, so let me get this straight: their office REQUIRES the original images, but yet they have NO WAY to receive such images except for an antiquated DVD, and if someone does not have said DVD, then they require them to get NEW images, coincidentally done at THEIR facility, or else the Dr. won't see the patient? Does that seem appropriate to you? Finally, after all that effort, I was then told the doctor had already left for the day. So they wanted to reschedule me for the following week. To make matters worse, they charged me the co-pay for the appointment, which I am disputing. They are also trying to bill my insurance for the appointment even though I was never actually seen (disputing that also). The entire experience felt less focused on patient care and far more focused on funneling patients into in-house imaging. Maybe there's a perfectly innocent explanation (I doubt it), but when a patient is pressured to repeat x-ray imaging they already completed, despite a specialist referral specifically for an MRI evaluation, it raises serious concerns, to say the least. Patients are not just billing opportunities. Repeated radiation exposure may be "small" each time, but it is cumulative, and unnecessary exposure is still unnecessary exposure. The complete lack of coordination, communication, and respect for the patient's time and SAFETY was unacceptable. Stay far away. I will not be returning.

In previous visits to this facility, I have had nothing but good things to say. That all changed…read morethis morning, 07/30/2025. I arrived for my appointment this morning at HM Orthopedics in the Woodlands only to have my appointment cancelled because all I had to pay was cash--a whopping A$25. The young lady told me, "We haven't taken cash in three years." Then she asked, "Can you pay it tomorrow? I'll ask and see if they will let you continue to the appointment." I told her yes, that would be perfect. Hell, I could've paid it that afternoon after I deposited the money into my account. As she was typing things into the computer, I said out loud to myself, "I'd rather deal with the cancellation than deal with the bullshit of not taking cash." Her response, "Sir, you don't have to speak that way to me." I told her, "I'm not speaking to you, I am speaking to myself. I wasn't looking at you when I said it. If I were speaking to you, I would looking directly at you like I am right now." That's when she told me to have a seat and she would see about getting the payment worked out. I took a seat and she came and advised me that the appointment would have to be rescheduled. Well, no. No it doesn't, because I'm not coming back. This has made me realize that Houston Methodist organization doesn't care about their patients and whether they are in pain and need medical attention, all they want is their money. Am I an asshole? Damn straight I am when I'm forced to be. I stand up for myself and what I believe. I WAS a patient and I had a medical need and I was turned away because I didn't have their preferred method of payment. I had enough money to pay for the visit, but they wouldn't take it.

One size fits all approach. No confidence in level of expertise. Unprofessional atmosphere. Worst…read morepart: lying face down directly on the same carpet where I and other patients had just been walking. What kind of unsanitary procedure is this? Fool me once...

Very professional & efficient - providing personalized care specific to each patient. After 3…read moresessions I noticed meaningful improvement in IT band issues related to left hip & knee. Many thanks.

The quality of care has dramatically declined since the corporation bought the facility. The…read morepersonnel used to genuinely care, but now they've all been fired and replaced with new people who are poorly trained and couldn't care less about the residents. Now, the only one that's left is Joseph in the kitchen and a few of the other kitchen staff. The corporate puppet in charge walks around like she's doing amazing things while finding every way to cut costs that she can.

This place feels like home. Everyone from the receptionist to dr. and othe personel are extremely…read morefriendly and professional. I worked with Dr Perry and Lauren. Extremely satisfied with my treatment and will definitely go back to them if any further treatment needed and highly recommend them.