It says a lot to me that my dogs have always been excited to arrive at this kennel! Unlike some other places I've tried, all the staff members are clearly "dog people", and my dogs have gotten to know them and have been consistently excited to greet them. AR-Pet-Inn has also provided really great service: one time I unexpectedly got home from a business trip sooner than planned, and I swung by the kennel to see about picking up my buddy right away, but arrived just after closing time... however, the owner happened to drive by and saw my vehicle leaving, followed me a few blocks, and asked if I wanted to go back and get him! That absolutely made my day.
While my heart goes out to those who have left negative reviews about sad experiences, I will share this: my last dog exhibited a behavioral change while staying there and it turned out to be related to an as-yet-undiagnosed tumor that had started to bleed internally; and when I called later to ask for more information, the woman I spoke with took the time to share her detailed observations about his behavior during his stay, and I passed along the information to my vet. I am under no illusions that kennel staffers can monitor my dogs constantly, and there's always a risk that a health issue could arise that goes unnoticed (no one knows our pets as well as we do), but my own experiences make me comfortable with leaving my dogs in AR-Pet-Inn's care when I have to travel solo. read more