Been coming here for years. However...I noticed traffic seems to be slowing here and picking up at Fionas. Why? Staff. It's just not as friendly as it used to be and the employee who's probably been there the longest isn't friendly at all anymore. Sometimes she barely speaks to customers unless there friends with her. She seems depressed to be honest with you. The place needs a a fresh feel, a better attitude. Sorry, just being honest here. read more

This is by far my favorite coffeehouse. The staff are wonderful. Always friendly. Been coming here since it reopened in 2018. The owner Tim is great. If you're a regular you know this already if you're not you need to be. Coffee, food and tea if that's your thing are always top notch. read more

I have no idea how Arabica and Fiona's exist as basically identical coffeehouse/bakeries literally on the same block. The both serve lots of hot and cold drinks and baked goods. Anyway, the brownie house made at Arabica is fantastic. Soft and chewy, fudgy, delicious. The cookie was hard and lacked in flavor and was overall just bad for a chocolate chip. The chocolate espresso muffin was super moist, soft, and wonderful. read more

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this is such a cute coffee house located in downtown Willoughby with an impressive number of flavored syrups available. We stopped in for a mid-morning coffee and sweet treat and we're loving the ambiance of the space. They have a variety of seating options and some cool decor alongside bags of coffee beans and various bottles of syrup for sale. I ordered a plain black iced coffee and had a hard time deciding on a sweet treat, but ultimately went with the Reese's cookie. The coffee was smooth and had no bitterness at all. I had high hopes for the cookie because it was stunning looking, but unfortunately it was very dry. If you're into that kind of cookie, definitely grab one. Otherwise, I'd suggest trying one of the many flavors of muffins they have available in the case. Our cashier was friendly and helpful in choosing flavors. Our barista had our coffees out very quickly, which we appreciated. Would certainly recommend stopping in. read more

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We enjoy the seasonal menus they come out with every change of season. Their breakfast bagel sandwiches! My favorite drink iced Carmel Macchiato. Their coffee and atmosphere is great! I've had many meetings here and everyone enjoys it. read more

We had never been to downtown Willoughby and were pleased to see an Arabica. An Arabica is hard to find these days. It was kind of a step back in time for me. My oldest didn't feel the nostalgia. It is situated in a cute downtown area and was very busy. Almost every outdoor seat was taken. They have a nice secluded meeting area in the back of the restaurant also. Arabica has a full menu but we were just there for coffee. The staff was friendly and helpful and everything we ordered can out very good. I enjoyed the atmosphere and sitting down with a mug of cold brew. It was a cool trip down memory lane. read more

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Great staff, always a friendly face. Great coffee with lots to choose from. This is definitely a coffee shop to visit of your in Willoughby read more

I came to visit OH and wanted to try a local coffee shop. I found this place cute, quaint, and cozy. In the back they have a small room with a table and a few seats to accommodate a small group. The staff is super friendly and they offer a good choice of coffee, speciality coffee, and pastires. I had the Cuban coffee as recommended by the staff and it was good (substituted with Oatmilk). read more

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I absolutely love this place. The food was fresh and the coffee was SO good. The staff were so kind and it was lovely to hear them address regulars by name! The ambiance is super cozy and love that they have fall drinks. Will def be back! read more

Arabica Coffee House - Bacon, egg and cheese wrap with a Caramel Macchiato - Coffee & Tea Near Me - Willoughby, Ohio

I visit this location every time that I travel to the greater Cleveland area! On my most recent visit, I ordered a caffe latte, a Red Eye, and a latte with coconut milk and syrup...as well as a tiramisu. Everything was great! The day after, I ordered a Cuban coffee and a caffe latte with coconut milk. Great service, great products! I believe that this is my fourth year in a row visiting. I'll definitely be back!!! read more

A few colleagues and I were in town for work & wanted coffee. We were going to head to Starbucks but decided to try something local. We parked just outside (free street parking) and went inside - and were overwhelmed with how big their menu is! We were happy to see lots of fresh bakery items as well. It was inexpensive, made quickly - and with suggestions from the friendly staff. We grabbed one of several tables outside (& there are lots of tables inside). It was really a great mid-day break for us! Definitely check out their specials. read more

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Love it here! Yummy baked good. And their specialty drinks are amazing. Try the "Night Before Christmas" in the winter. Nice big tables to work at and a place to sit outside. Staff is very friendly!! read more

Arabica Coffee House - the entrance to the coffeehouse - Coffee & Tea Near Me - Willoughby, Ohio

The coffee and food choices here are excellent. They have so many different options of drinks to choose from, including specialty mochas! The staff is so friendly and welcoming. They make every customer feel welcome and their service appreciated. My friend and I ordered the chicken salad sandwiches which a worker brought out to our table on plates when they were ready! They were so delicious, it felt like we were in grandma's kitchen getting spoiled with a yummy lunch and coffee. This is the best spot to stop in quickly (fast service) or to spend a while doing work or chatting with friends. read more

Arabica Coffee House - a man sitting at a table - Coffee & Tea Near Me - Willoughby, Ohio

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This places has good food and good coffee as well as a bunch of baked good too and a plethora or drinks with different flavors . read more

Arabica Coffee House - Coffee & Tea Near Me - Willoughby, Ohio

Here, the owner served me well! They make my favorite soy latte. Today I had a garden salad topped with chicken salad which was superb. I took my lemon poppyseed muffin with me and enjoyed the other half at home. Able to get my husband a bottle of birch beer which I know he'll love and it's hard to find. The lighting here lends a cozy feel. So many great pastries. Go! You will return! read more

Arabica Coffee House - Salad topped w/chicken salad. - Coffee & Tea Near Me - Willoughby, Ohio

Took my son in there for a hot chocolate...he's 6. I told him that this place has the BEST hot chocolate...to which the barista responded "Uh. Yeah. That what you want?" Which made me question his choice of employment in the field of customer service. Had a poor attitude. My mocha was drinkable, but didn't have a whole shot in it I think. Not a whole lot of coffee there. Two rice krispie treats later we were out. Not a whole lot of happiness in that place. Maybe he had a bad day. read more

Just went here for the first time today. The girl working was so sweet to everyone! I'm excited to live around here and come more often. GREAT coffee :) read more

Arabica Coffee House - Inside the coffee shop - Coffee & Tea Near Me - Willoughby, Ohio

Alright, I walked in here looking for good tea and I found more than just that. Nick and co are doing DTW a service and keeping the Arabica legacy (since 1993) alive. Everyone needs to come to this shop, chill, slow down, and have a nice conversation..with Nick! His green bandana, green R2D2 shirt, and Alton Brown-esque voice is more than enough to make you fall in love with this place read more

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Four stars for the buckeyes that they seem to always have. I am partial to them. I will walk to the end of this street for the sole purpose of buying one. Got it? From what I understand this is a neighbourhood staple that people love in part because of nostalgia, but the bigger part of the draw is the casual and welcome feeling they get to hang back and stay for a while..charming! I must comment, however, that the coffee is sometimes a hit or miss. We've had times when we get a spot on cup o joe and other times when the coffee tastes watery/weak. Sometimes if I order a small cup of specialty coffee (such as White mocha) I find that half the time the proportion of sweetness can be overwhelming. This might depend on who happens to be your barista. I am still trying different items from here and next door's Fiona's. So far service is quite nice from both establishments but neither has yet to give me that robust roast that satisfies both a good balance of smooth boldness and nuttiness. (Yelpers, does either roast on site?) I sense that the competition has to ante up with these two literally shoulder to shoulder, neck to neck in terms of location, with only a bar in between (wild goose). I don't think you have to love one over the other, the awareness that the other exsists just a door away just results in better and better coffee for everyone I think :) and no worries, there's always room for great coffee and sweets in these parts. I think both can be sustained by new and old patrons alike and that makes for more community sociability. read more

Friendly service. Love coming for coffee. Yummy treats and great breakfast sandwiches. Always willing to make you a custom coffee.

Lil miss says that the waitress kept asking "do you want chocolate milk or regular milk?" with their milkshakes when it would clearly be too choclatey with chocolate milk.. otherwise our milkshakes were pretty good. I definitely will be going back to try all the different bagel options. I love everything bagels. Also they have mini donuts that look sensational. Any flavor you could want... they have. -EV read more

Today was the first time I was here under the new management. Coffee and pastries still good. Restaurant much cleaner. I hadn't realized how dirty it had gotten until today. Even the employees were much more clean looking! Welcome back Arabica! read more

Ordered a turkey and Swiss wrap What I got was a bunch of greens and a bit of cut up (not shredded) cheese and a MINISCULE amount of turkey!!! When I called to complain the man that answered was very blasé and said we have a lot of customers who like us!!!!!! Great attitude.....NOT....... Won't go back read more

Arabica Coffee House - Where's the turkey - Coffee & Tea Near Me - Willoughby, Ohio

Good coffee and pastries. Good ambiance and service, plus free wireless. read more

Arabica Coffee House - Coffee & Tea Near Me - Willoughby, Ohio

The coffee and service was great. The physical atmosphere was good!! The music was horrible!! You would think at Christmas there would be Christmas music. The music should not be distracting but should add to the overall atmosphere. read more

We love this place. Nothing like looking at downtown Willoughby Christmas lights and enjoying coffees and chai and green tea and delicious pastries we love that despite being kicked out for another coffee shop and being told leave in 30 days..they reopened 2 doors down and still great service and same great teas and coffee .. read more

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wow,, what a dissappointment this store was. I havent been to this Aribica before and it will be my last. The employees need to take a course on customer service. They are rude and do not answer my questions. So sad in these times when customers are not appreciated. read more

I've stopped into this shop every now and then since i went to school down the street in the mid 90's. Great location, classic coffeehouse decor and pleasant people. We had gelato there Sunday morning while walking the pooch. What a nice treat to have available for people who are not into eggs and sausage every Sunday. The coffee is the same mediocre product all Arabica's have been shoving down our gullets for the last twenty years, but that's okay. It's cheaper than Starbucks. Holy shit, i forgot the most important detail. This was where i first had a one on one sit down with my future wife. Not a date mind you, just hanging out. I kind of resent this place too. It was grunge loser central during high school. Cue Lemonheads song..... read more

Total dump. Horrible service. Stale food. Tables need to be cleaned off more often. Instant coffee tastes as good as he coffee you'd get here which basically means the coffee here is dreadful. Nothing redeeming about this coffee shop. read more

When I think of the ideal coffee shop (great specialty drinks, tasty pastries, ample seating and a comfortable conversational level) I think of Arabica. Yes, this is the Arabica of my youth so I'm biased because its what I grew up on (and how my love of coffee began), but the downtown Willoughby location is just so...cute darnit. The old-fashioned downtown main street begins with Arabica. I'm only giving my old standby 4 stars just because sometimes I've visited and the pastry isn't as fresh as I would have hoped for...well that's nothing that a little mocha can't help really. read more

My matcha green tea latte was delicious and most importantly, they are just nice people.

Excellent pastries - I haven't had one that I didn't love! They have every flavor you can possibly thing of so add one or three to your next hot drink! My favorite so far - Cinnamon coconut hot chocolate! read more

The coffee might be OK and the pastries might be ok, the atmosphere is excellent but they have no interest or desire in making anything good with Espresso. I've been coming in here, annually, for the last several years hoping it would improve. It doesn't. Even after skimming off the froth with a spoon, the taste and texture was so poor that I just left it on the counter. Ruined my day, (I'm sure it will get better), hence this review. Their cappuccino is served in a tall glass tumbler, a step up would be the cardboard cup, of about 12 ounces by first pouring it full of steamed milk and frothy foam like whipped egg whites and then pouring some crema free Espresso over it Gentle suggestions and requests don't really help and met with indifference bordering on annoyance. There are several places popping up about town that seem to get it and are jettisoning the typical method of espresso, drinks being 12 to 16 ounces of steamed milk, over bitter tasting coffee, and are producing excellent italien style espresso drinks. read more

I was visiting from Florida for a week and immediately started coming here everyday, sometimes twice a day. It was my new church. They make the greatest iced chai latte with lavender. Almost made me cry. The staff is so friendly and create a great environment. Also, really nice clean bathroom to throw up in when having a panic attack! I'll never come back to Ohio, but this place will always have a place in my heart. read more

Guys, if you are out of vegan ice cream take it off the sign. The doughnuts at the parade where great, but you gotta do the right thing everyday! read more

Best coffee shop in Willoughby. The staff are friendly and kind, remember you as a regular, and the environment is clean and comforting. Their food is also a plus - from the breakfast bagels to their paninis to their baked goods. We love going here- you won't regret it. read more

Love arabica!! Better than Starbucks anyday! So glad that they re-opened in Downtown Willoughby

I remember coming here as a disallusioned teenager back in the day when grunge was popular, I had dyed black hair, and wore combat boots. The place would be FULL of cigarette smoke, and occasionally, you would smell a clove cigarette burning somewhere. This is where all the "cool" kids hung out. I, alas, was not one of them. My friends and I would sit here for hours and people watch. My favorite memory of THINKERS was seeing my favorite teacher crush, Mr. DiFranco, on a date! Ooooh! Lots of memories were made there, that's for sure. It's much more sanitzed now, hipsters and yuppies galore. I miss the days of the skater boi's hanging out outside skating in the library parking lot. read more

Typical coffeehouse atmosphere, good decaf coffee, decent brownie (way to hard/cold, way to big - was like fudge) - but nothing that would draw in back over another coffee place - if I am in the area and need a beverage I would go in again though. Tons of options for people on flavored drinks, they had a salad board and stuffed baked potatoes / so if you need food and not coffee this may be your place! read more

I am updating this review I have no clue what went on since you moved locations now this place is full of snobby people that thinks it's beneath them to make you a cup of coffee. Place was dirty un organized and the staff had a sense of entitlement to them. WTF the coffee has also dipped in quality. I don't know what happened but you guys need to fix this if you read these reviews or not. I pass up another coffee shop on the corner to walk down to yours but I think I'll Change that and give the other place a try.five years of coming to the same place and I slowly saw at the Decline again what happened read more