I had a very sick 17 year old cat and they worked her in but unfortunately the outcome was she was…read morein very poor shape and was put to sleep. They were very compassionate with a very grieving cat mom and dad. I will always appreciate the care they gave my best friend and little tootsie. Thank you.

Unfortunately, we had a sick family pet of 18 years that was suffering. We were so grateful to this…read morefacility for euthanasia in office service for our sweet pet. The service was efficient , painless and affordable --- and done with kindness.

We were fortunate enough to find Todd and Aaheville Dog Co to board our small dog for 10 days…read more Little did we know hurricane Helene would come around while we were gone. Our dog was very well cared for and Todd sent us texts and pictures. When we went to pick him up we got lost because of GPS down and Todd instantly went out of his way to bring our pup and his supplies to us. It's a good feeling to know that when you have to board a loved one they are in good hands with no need to worry, thank you Todd!

Something is not right with this guy. We hired him for training and he charged $100 an hour. It was…read morevery expensive, but seemed to be pretty good training. We had an agreement to work with him for a while. We had our next training set up and then he just completely disappeared. It's like he ghosted us. I don't know what happened. I saw him at Publix a few weeks later and he still had the Asheville Dog Company sticker on his car. It would have been nice for someone to have reached out to explain that he would no longer be working with us and maybe a little explanation. Was just strange to be ghosted by a professional. He was also trying to raise the price of the trainings after we had an agreement on the price. Just very unprofessional. He did seem like a good trainer but then it just got weird.

We were on vacation in Asheville and our pets were uncomfortable in our hotel. We had to find a…read moreplace to take them in a pinch, and Pampered Pets was perfect! They were extremely flexible, helped us get our dogs in quickly so we could enjoy our vacation, and our pets had a great time. The facility is clean, the staff were friendly, and I felt confident our dogs were comfortable and happy throughout their stay. Our pets will definitely be back the next time we're in town!

This place does not prioritize the animals. I used to work here. Fences are mangled, the gravel…read morecuts up their paws and DeDe will make the decision herself on whether or not to let the owners know. Some incidences have led to vet visits. Employees aren't diligent with giving medications and no matter how many times I brought this up, no additional training was done. Just a quick "make sure they get their meds, don't just put it on top of the food." That means no pain meds for older dogs that have arthritis or trazadone for dogs with anxiety. I was a vet tech for years and nothing I said would change any behavior there. One employee was accused of abusing a dog and it took them 2 weeks to fire them. They'll leave all the dogs alone outside with one person because the law states that if a yard has more than 4 dogs in it, there needs to be a person. So the answer to that was no more than 4 dogs in a "yard". Now you only need one person downstairs with all the big dogs. They never fixed scheduling or being under staffed, even when it was brought up by the entire staff, because they "couldn't afford it", but then they wouldn't work with the dogs themselves to balance that out. Kara is very manipulative towards her staff and I feel bad for DeDe. Kara makes all of the operational decisions without ever working with the dogs. Ever. I never saw it happen once but we still had to run all of our concerns through her. They advertised the job at $15/hr but when a 15 year old high school kid applied, they hired him at $14/hr because he was younger and didn't know how to stand up for himself. They are very good at manipulating their staff and customers and they let abuse live within the facility. I highly highly highly DO NOT recommend EVER bringing a pet here, it will be loved but it won't be properly cared for. There was also a whole deal with a dog from the humane society but this is already very long but if you want to hear about it, I would be very happy to tell you all about it. sfifaf6120@gmail.com If you look at all the reviews on google, you'll notice that every single bad review is liked by others. And most of them have more than one. And hardly any of the good reviews have positive responses, except from DeDe. Keep your pet safe and go somewhere else.

My dog loves daycare and bording here. When we drive up to the parking lot she gets excited that we…read moreare coming and can't wait to get out of the car and go inside. When we pick her up she is always so happy that she spent her time here with everyone. The staff is friendly and helpful and she feels right at home. Boo Boo lets her inner Wonderdog fly!

I had my dog go there and he actually had a good time. The people who worked there were lovely and…read morethey cared about the dogs. We were impressed and wanted them to do well in their business. So we bought a package of 10 visits. We then got a second dog and were told we would be called to schedule a temperament test. No problem. Emma would call us. Waited a month, two months and so on. We called back. Emma will call you, we promise. We finally got a temperament test and it went fine. Now lets get some doggy daycare time. We were told Emma would call us. We waited two months, called, two months more go by. We then stop in. Nice staff, happy dogs. Emma will call you. We promise. No Emma. The last time we were told we would get a call I explained to the young man this would be the 5th time we were told Emma would call. Never happened. Since then we have moved out of state and are certainly out the money we paid for the visits. You can tell from my profile I give good reviews. This was just such a disappointment because it didn't need to happen. The crew and environment were great. Waiting for over a year to get a phone call? So I can use previously purchased packages? No thanks.