As my travel arrangements for the holidays didn't get firmed up until the last minute, I was very…read morelucky to come across the services of Jenny and Aych. After an initial email contact to them, the turn around time to learn more about my cat and the services that they provided. They both came over for a consult and to meet my cat and to learn about how I usually take care of him; and really understanding the best ways to play with him, love on him, and really ultimately keep him happy. The care and joy they have from caring for animals is so radiant and it is evident that they are in love with their jobs! Amazing updates when they would visit my cat and even let me know little things that they noticed around the house that they could take care of in a matter of seconds. 5/5, 10/10, Jenny and Aych are the best and I have found my pet sitters in Asheville!

Jenny and Aych did a fantastic job taking care of our kitty while we were on vacation. I'm a…read more nervous and protective cat parent, and my kitty is very shy with new people. They made the whole experience very low-stress and were super gentle and patient with him. I really appreciated the daily updates of photos and videos letting me know that all was well. These two are super kind, communicative, and animal-savvy, and I recommend them highly. Thanks guys!

We have been using WNC Pet Care for all our dogs for years. Highly recommended! They have all been…read moreprofessional, responsible, and friendly. We have never had an issue. They take great care of our fur babies and our home. We've done day visits to more than a week. They offer a variety of services beyond pet sitting. If you value your pets like we do this group is for you!

It is always a pleasure dealing with WNC Pet Care. We had a family emergency and had to go out of…read moretown at the last minute. They were able to schedule daily visits with our cockatiel, in addition to dealing with our grandfather clock, dishwasher, and trash. Their daily updates with accompanying photos eased our minds about our beloved pet. Great people to work with. An excellent service.

I asked Anchors Away/ Steve, to watch my 15 year old kitty for about 2 weeks. He was the best…read moresitter I have had for her. And for a kitty! Every day I got updates on her mood, how she is acting, eating and litter box activities...and many photos. The price was industry standard. I payed so much for her for the entire 2 weeks and visits but it was 100% worth it if your pets are your children

From the owner: We offer highest standard home and pet sitting while owners are away. We check on your furred,…read morefinned, scaled and feathered babies and also offer to check on home deliveries, workers, pools and anything else you may need handled. We are certified, insured, GPS-tracked, and professional - we offer total care, total transparency and total peace of mind. We currently operate in Kentucky (Anchorage, Indian Hills, Windy Hills) and North Carolina (Asheville, North Asheville, Montford, Biltmore)

This is one of the best programs I have ever experienced, and my dog Rocko can't wait to get…read morethrough the door when we get there. We have been coming here for months and he loves it! What makes it so great is the staff! They are caring and kind and you can watch them on live webcams interacting with the dogs throughout the day. They are constantly petting, hugging and holding these fur babies, and always supervised by 1-3 people. They also blow bubbles for the dogs and they really have fun. You will always be greeted by happy shiny smiling people. They have water features to play in, cots to rest on, shaded areas, sunny areas to sunbathe, and even play structures to climb on. They are very accommodating in terms of drop off and pick up times and that to me is a blessing since I travel so much for my job. I can drop him off first thing in the morning and when I return I can pick him up later in the afternoon without being charged an extra day! They will administer medications for you as well. You can also get your dog groomed before you pick them up as an added bonus. You book online, and can pay online too, so convenient and easy. Highly recommend them

Great facility! The people really care about what they do, and my dog loves it. I feel really…read morecomfortable boarding him and knowing everything he needs is taken care of.

Dana and Nicole of Love of the Pup left Berkeley pursue their dream of establishing a comprehensive…read moredog service surrounded by land and woods. They chose to settle in Asheville, NC; our loss is Asheville's dog loving community's gain. Both Dana and Nicole bring their special gifts- their love of dogs, and their skills in understanding and caring for dogs- to their dog walking groups, agility training and boarding. They are excellent "pack" leaders, and work to integrate the different dog personalities during their dog walks. They have been especially good for our shy dog Farrah. With time Farrah became an eager participant in her walks with them. She even learned to play ball. Dana and Nicole's treatment of Farrah has been especially comforting to us since in the past Farrah had suffered a life threatening, 3 dog attack, when a previous caretaker became careless. We can't give them enough stars. Linda and Carlos Russo Castellanos

I can not say enough about how incredible Dana and Nicole have been with our three pups (and…read moresquatter cat). My father passed away suddenly and on top of experiencing crushing grief, we suddenly had to make last minute plans for someone to care for our dogs who could not fly out of town with us. We were completely stressed and began calling pet sitters. Dana and Nicole were able to watch our pups last minute, over the weekend. They were so kind and came in advance to meet my fiancé and the animals. They walked our dogs twice daily and sent us the sweetest photos during each visit via text. Some happy photos of our dogs were so welcome during this very sad time. Our dogs adored them and you can tell that Dana and Nicole truly love what they do. They will be our regular sitters in the future and we feel so grateful to have found them.

My dogs are well cared for and get lots of play time. Dropoff and pickup process is easy, and I…read morelike the daily report cards with photos of Sadie and Phoebe while we're away. Highly recommend the Platinum Pet Hotel in Asheville.

I LOVE the spa and so does my baby Callie! Love that they send photos when we board her for long…read moretrips. She seems to always be super happy when we pick her up. Lawrence is always there when we drop her off and he automatically knows who she is which always makes it easier to drop her off!

Robin is amazing with my furr babies and they look forward to seeing her every time. She's very…read moreresponsive and professional. I would highly recommend her anytime.

Robin went above and beyond to ensure we were taken well care of. Highly recommend!!read more

Zoe has been a life saver for us & our pittie mix Bailee, who has been working on leash reactivity…read morearound other dogs. We came to Zoe after working with two other trainers and feeling very defeated. During our very first session Zoe had Bailee laying down comfortably on a leash next to another dog! It wasn't long before Bailee was able to play off leash with other dogs in Zoe's pack. After over a year of her having no dog to dog contact, this nearly brought me to tears. We have learned so much from Zoe about general dog behavior, but most importantly we've learned much more about Bailee and how we can adjust our behaviors to best meet her needs. Zoe is as good at training humans as she is at training dogs! Training can be a very long process, and it has its ups and downs. Zoe is there through it all with kindness, empathy, and support. She is so knowledgeable, very communicative, and you always feel like you are her most important client. Although we still have work to do, Bailee is now enjoying "adventures" with Zoe's dog pack & we know she is in the very best hands. I always look forward to training days with Zoe, we are so lucky to have her in our lives!

Zoe is fantastic!! She spends quality time with our two golden retrievers, including an older girl…read more(nearly 14!). The dogs love her and learn while with her too! We have had Zoe take the dogs on day excursions and stay with her while we are out of town. I could not recommend her more strongly!!

Gretchin has a VM greeting that states calls will be returned in 24hrs . . . I called and left a…read moreVM, then waited 24 hours and called again, and I'm still waiting for a return call 5 days later! Thank God my dog is here with me. Just read Gretchin's response, which I read as "I know I did not keep my promise to return your call but it's okay because (excuse 1) Leigh is not an established client, 2) Leigh is looking for a service I do not provide, and 3) I'm really busy." Well done Gretchin. That's all very trust-inspiring. I'm so glad you explained?!

I am so impressed with Gretchin and her team. They took great care of my sweet girl while we were…read moreaway. Texted daily with video and made every accommodation I asked for . I will definitely be using them again!

They started off as a wonderful Pet sitting/overnight stay for my Shih Tzu - however, going into…read moreday. 3 I encountered a disaster - It always takes just one rotten APPLE in a barrel to ruin the name of an establishment and in this case it was a worker by the name of Desiree - I found her to be extremely rude, unprofessional and irresponsible. I specifically noted that my Dog was NOT to have joint playtime. When I went to go visit her on Christmas day I found her outside early in the morning w chilly temperatures without her sweater which I left (She only weighs 9 pounds) with not one but two other dogs, one male who was on top of her - As I approach the office door This employee by the name of Desiree, - who hopefully will not be an employee much longer to keep the good name of this establishment - came out with an angry look saying "we are closed - You can't be here!!" This after I was told by the owner Jeremiah upon check-in two days prior that the hours would be 8-11 and 3-5 on Christmas Day to stop in and check on my Dog. My dog is only two years old and it's the first time that she is away. The only reason I boarded her is that we were staying at the nearby Biltmore which does not allow Dogs and they did mention this establishment along with two others. I chose this location. Primarily Because of Amy/Katy/Jeremiah However, with it being the holiday season looks like the most non tenure employees were left to tend the shop The place as a whole is a good location. However, this particular employee gives the entire place a bad name - she hopefully will be removed from the premises to restore. It's good name

I bought a plan for this business to keep my puppy for a certain number of days. I was told it was…read moretime to pay again before my days were even up. Thinking I just made a mistake I paid up again, keeping tabs on exactly when I brought my pup in. I was asked for MORE money before my time was up AGAIN. After attempting to discuss this with the owner, she basically called me a liar. What do you call the business owner who is a "Karen"???! I calmly paid again but eventually took my girl out and went with another care facility, with this facility owing me time. Since then, I have had another pup mom come to me with the same complaint. I know COVID has been hard on small businesses but cheating the customer is NOT the way to run a business. If you go on a plan and pay in advance, be prepared to be cheated.