The front office staff is amazing. I just signed my lease here and I'm very excited to finally have…read morea great place to live. They are very responsive to emails and phone calls, they're helpful in all situations, and they are very friendly!

Deja made this experience the best ever!! She was so patient and sweet. The property is beautiful…read more Very happy customer!!!

Not my taste as far as looks so I didn't lease here but the front office was so friendly, extremely…read moreconsiderate and helpful! The price of the 2BR2BA was $1200 which was not bad but they only had unassigned parking available and carpet throughout the unit. Other than that, I would have leased here. Thanks anyways ladies

I've really enjoyed my first month here. Clean and quiet. Easy access to shopping and major…read moreroadways. I turned my heater on for the first time and the fan was noisy. I sent a work request in at 7 am, by the afternoon, there was a new fan installed! I had a choice in November and I'm glad to be here!

So far I have been having a great experience living here! The staff is attentive if you reach out…read moreto them personally , which is great because it doesn't make me feel unheard .

The most friendly interaction I've ever had in an application process. Lovely staff and quick…read moreresponses and action.

We saw all the wonderful reviews and went to visit. We were pleased to see signs posted to wear…read moremasks and to limit the number of people in groups. However, we also noticed one of the staff in the office was talking to two people, perspective residents I assume, and no one was wearing a mask. Ok we thought, the staff person isn't wearing a mask because the two possible new residents aren't. But when they left and we entered she still did not put on a mask. We mentioned to her that we appreciate people wearing a mask in public and she said "if that's what you want to do." Obviously it wasn't something she wanted to do. We decided to leave. I told her our masks were not to protect us but to protect her and obviously she was not concerned with protecting others. She responded saying she did care and I asked why she didn't wear a mask as was the posted policy there and she just stared at me. She couldn't think of anything to say. My point, this is a senior facility for older residents. Those are the very group that is to be the most susceptible to the pandemic yet their own management does not want to simple wear a mask even when facing others wearing masks. Think seriously about what this says about the care and concern they must have for their senior residents. Beautiful grounds, apartments and facilities are not nears as important as the well-being of their residents. We decided to look elsewhere.

Excellent property . Love how the office staff treats everyone. I really recommend La Palmasread more

One of the worst apartments to live at, please avoid. Maintenance team sucks, they never help until…read moreyou start begging for them. The front desk ladies are two-faced, for potential guests it's all smiles and waves whereas for tenants it's weird stares. They have favorites and it shows.

A tribute to excesses. For as little as $1500/month, for a 750 sft apartment, you get free coffee,…read morebilliards, library, TV, gymnasium, and beautiful pool, all to share with the community.

Leasing was such an easy and smooth process with the staff of Pavilion at the Groves. Anytime there…read moreis an issue, they are quick to respond especially with any maintenance requests. The entire staff is friendly and helpful, and management is amazing here. I've rented at a lot of complexes and this is by far my favorite. Renewed my lease recently and will continue to do so! Thank you for the upkeep and tenant engagement, highly recommend you checking this place out!

Love my apartment, the staff is absolutely friendly and helpful…read more apartment is so spacious and decor is so luxurious

I would not recommend this place...The ONLY person in the office you CAN trust to tell you the…read moretruth and stay by their word is Nate he is amazing. other than that you will be told multiple different things by Kat,Alison,and Valery. To be a little more transparent I waited a year to actually move in waited for a unit that from what I was told by Valery and another leasing agent that's no longer there had 24 hour pool access finally that day came there was one avalible. Then the day of signing the lease I validated with Valery and the other lady leasing agent and just to be sure Asst manager Alison came over and I spoke about the reason I waited and specifically stated the 24 hour pool access Alison reply was "oh yeah yeah" (which as I come to find out she will say when she has no intention on actually listening to what your saying). Well a few weeks after I move in I find out from the manager Katherine or as I refer to as Kat that even though I have pool access it's not 24 hours (the lock the entrance gates at 9pm but even with those locked my gate on my porch opens into the pool area which my gate is not locked) then one day about a week of me trying to have a deeper conversation Kay walks up to me in the office while her boss is in her office and in a quieter tone tells me directly "you can go in there and if no body says anything then your fine but if someone one says anything" (I found that as a sneaky little side deal so I never entered the pool area after the gates were locked) then she reverts months later and states it's the fair housing act so u can't. I felt if she would of offered me the opportunity at the beginning to switch units that I wouldn't be paying the extra for "pool access" then I would of been happy with that. But nope if I transferred to another unit it would of been $300 transfer fee. And to go with that theme recently our pool was closed for renovation which really as there email said to us they failed inspection. So since I couldn't even access the pool during pool hours (the extra I'm paying for "pool access") you would think they would credit or remove that extra off every unit that's paying that extra fee... but nope paying for something I couldn't even use. Recently my renewal time has came up and there was a conversation that was taken right in the office for all to hear and I was told if I renew my rent stays the same except for the amenity fee. But I got my new lease and the rent was actually higher so once again not sticking to their word. I won't be renewing as fool me once shame on me but that's not happening a second time.....There are a lot more concerns but I will be emailing that to everyone up the corporate ladder as those emails are public as I found.

Love it! Great location in Kingwood. Close to park, spa, restaurants, library, bank, HEB, CVS. 2…read morepools, 24/7 fitness center, dog park, Starbucks machine, sodas/waters complimentary, cold brew coffee on tap, etc.....

I love this team so much! Sheena, Nadia, Anna and Kevin are always smiling when I come in, setting…read morethe tone and experience. I've lived in an apartment my entire life and am assuming that will never change. Maintenance is also great, smooth and stress free. Very happy here.