University Village no longer exists. It is under new ownership and has been renovated and…read morereinvented as Unisen Senior Living. I have lived here for nine years and I love it. Great apartments, excellent food (one meal a day is included in independent living monthly service fee), I have made many good friends, I no longer drive and love the activities on and off campus plus transportation to my medical appointments.

A horror show. My mother's was brought by ambulance to this facility after having to transfer for…read morecontinued COVID care. The ambulance people had to wait while they actually made the bed she was admitted to. TWO HOURS later, sick as a dog...not a SINGLE Nurse, CNA or staff member had been to see her. TWO HOURS she sat sick, and alone. We had to physically go confront them at 9:00PM to get staff to her. They took Her a sandwich. They did not change her out of her hospital gown- they did no medical care and did not even administer ANY of her meds that night nor the next morning.. NUMEROUS calls by numerous concerned family we're unanswered, and not one single call back. By the next morning my elderly mother was begging us to get her out of there and we called to let them know we were coming to remove her to please make the necessary arrangements. Once again FOUR hours worth of phone calls were unanswered and not a single call back. We literally had to show up at the place and threaten to call the sheriff. Unfortunately once we were able to get her out of the place we had to contact them to get an order for home health care which is where we brought her and the administrator of the facility told our Home Care Case Manager they C OULD write the order but THEY would NOT. Even after denying her basic medical/human care they refused to assist my mother in getting HOME HEALTH CARE! They said they COULD but they WOULDN'T.

This place is not running quite well....no one answers the bell. And the whole place is run by…read moreJamaican doctors. The nurses only know so much. They have a small staff. Too many patients to few nurses and doctors. Type of care is limited. The food there is ok, but home cook food would be noted. Nice location but needs a up grade.

An elderly gentleman who was like my stepfather was sent there for rehab after being discharged…read morefrom the hospitals. A relative went to visit him and found him delirious. A friend of the family said he probably had a urinary tract infection. The staff at Concordia was too incompetent to realize what was going on and test for it. His medical surrogate had to get involved to get the test done. He ended up being sent back to the hospital and died a few days later. If you have a loved one there, monitor them like a hawk since they clearly do not know what proper care is!

When Dad got sick, my world was spinning. He so didn't want to leave home and I wanted so much to…read morekeep him here. But I knew in my heart of hearts I couldn't do it. It would not be safe. My first stroke of luck was in finding Deborah Sutton, Emeritus Northdale's competent and compassionate Community Relations Director. Deb stayed with me, whichever rehab or hospital Dad was transferred to. She visited Dad wherever he went and she became known as the "Milk Shake Girl" because Dad had trouble remembering names but never forgot the name of what she brought with her. Deb's compassion won Dad over, and although it still is taking longer than usual for Mr Independent to feel comfortable, he is finally adjusting and settling in nicely. Another great thing is that the staff all care. I can call anytime and get an update. I know them all by name and they have come to know when I want to be involved and when Dad is just being Dad. I love him and now they are loving him too! Thanks Deb! You'll always be the Milkshake Girl! Thanks Staff--Diana and Barbara and Jennifer and Deborah and Rita and Brian and Venita. And even the resident ladies who tell my Dad what to do when I am not there! Linda

HORRIBLE... RUN!! What a disgusting horrible Covid…read morefacility. No love, barely any care. Staffed with agency people who couldn't care any less. Try to call to check on your loved one... no one will answer. No one will return your call. We got our loved one out as soon as possible. Not fit for my dog!

On December 29, 2003 the body of Demmotra D. Lowe was discovered in the wooded area behind the…read moreUniversity Village Nursing Home at 12250 North 22nd Street in Tampa, FL. The victim was last seen by her mother the morning of November 25, 2003 and was reported missing on November 26, 2003.

staff not trained properly for dementia care or keeping residents safe. 1 staff member was in…read morevicinity where they were all crammed in front of a tv, no communication between shift members and staff in general. Not 1 lpn or rn on site during visit. If you expect individual on-going care you're better off getting an at home nurse And keeping your loved one safe at home. Level of care is not even minimal.

From the moment you walk in, this doesn't feel like a facility--it feels like a home. The décor is…read moreso cheerful and bright, perfectly balanced by calming colors in the quiet areas that create such a peaceful atmosphere. You can tell every piece of furniture was thoughtfully arranged to be both comfortable and inviting. It's a beautiful, heartfelt environment that truly puts everyone at ease. What strikes me most is how much care went into the surroundings. The calming color palette and cheerful accents create such a positive energy. It's the thoughtful, home-like furnishings that really make the difference. It lacks that clinical feel and instead offers a warm, heartfelt embrace to everyone who enters.

Austin House is an assisted living facility in LUtz. If you are hoping to find a great home for…read moreyour loved one this one is the best. I have had a six year relationship with Austin House. THe care and love shown by every employee there is exceptional. My loved one has thrived since coming there in 2013. I highly recommend Austin House.