Great independent living facility, on the west edge of Westchase. Great apartments, very nice facilities and an excellent, engaged staff.

My review was taken down as a repeat of the original review. But this is not the case. After I wrote an honest and fair review, management retaliated by not allowing me to use the hair salon which is actually a separate business from AG. So my point was that if you choose to leave and write an honest review regarding your experiences, it says a lot about the management at this place when they behave in such a childish way. I knew the girls at the salon and we all enjoyed each other. Refusing to let me use it out of spite not only seems childish but it also hurts the salon by removing customers. read more

No code of conduct for bullying of residents. Large rent increases but directors are weak and can't manage the simplest of things. If you are especially talented and young minded, you will be forced out by old bitter jealous residents. Cannot recommend this place. read more

What a beautiful community! The staff is amazing and it is very apparent that they love each of their residents! I am looking forward to working with their team! Keep up the good work! read more

Hi I worked there for a while, and I can say this is the worse and the most depressing place ever. They treat the residents with cheap, unhealthy cafeteria food and underpay their servers(no tips). The management is horrid, and most residents complain to me about everything. Overpriced and bad staff. read more

How do I love Aston Gardens? Let me count the ways. My husband and I are 2-year residents in Independent living. Our apartment is spacious, lovely and very private and quiet. The staff is wonderful and friendly; the residents are, too. It's like one big family. There are activities galore for us to enjoy - trips, parties, games, lectures, and many more. The food is consistently good and sometimes great! Transportation to doctors' offices and bus trips to Publix, drug stores, banks and shopping centers are convenient and welcomed. We are very happy to be living here. Sandie Heifetz read more

My moms moving in. Today Lenny was there making sure everything was perfect for her. He fixed everything that needed to be done...adjusting closet doors, clogged air conditioning hose etc. Thank you Lenny for getting all in perfect shape! read more

Great Place! I know several of the residents. When you walk through the doors you immediately feel like you are part of their family. Staff is friendly and really seems to care. The food is great! The apartments are large and spacious. read more

My parents moved into the Independent Living Facility a few years ago. At the time, I could smell what I believed to be mold in the apartment. I asked the representative at the facility if there was mold in the apartment and I was told no. I continued to smell mold but my parents could not. I thought I was just more sensitive to it. In late summer and going into the fall of 2017, I noticed a significant decline in my parents' health. I asked the assistant executive director to have the apartment tested for mold. She had a company come in and take several samples throughout the apartment. She said she would give us a copy of the report. We never got a copy of the report. Both she and the company representative said that there was no mold in the apartment and the apartment was safe for my parents. Despite repeated requests, they continued to tell us that we did not need the report because the apartment was fine and refused to give it to us. In May 2018, I saw what I believed to be visible mold growing on every wall in the second bedroom of their apartment. I reported the problem to management, but the executive director, assistant executive director, and the manager of the maintenance personnel did not come down to the apartment to investigate the problem. They simply sent one of the maintenance personnel down to bleach the walls and tried to blame my parents for the mold and/or mildew growing in the apartment. I moved my parents out. As I was moving their belongings out, I found that the carpet in the closet in the bedroom was damp and the carpet was stained/discolored around the perimeter of the room. It appeared that there was water coming into the building. When it was clear that the issue was not going to be investigated or remediated properly, I contacted the corporate office. As of this post, despite repeated phone calls to corporate, no one will call back to inform us as to what exactly was growing on the walls and how/if it is going to be properly remediated. I have also found out from employees at the facility that the executive director at the time and the assistant executive director never got the report from the company that came in and tested the apartment back in the fall. Employees also told me at the time that there is another apartment in that building that has mold in it and there is another building at the facility that had mold in the past. I am posting this review because I am concerned about the health and well-being of the other elderly people living at this campus and others who may be considering moving here. I do not recommend moving here or moving your loved ones here. read more

My mother lived in the Memory Unit known as "The Garden" for 5 years. I visited her almost every day. While the caregivers are terrific, the administrator of the ALF and Memory Unit and The Executive Director of the complex were both very difficult to deal with during the entire 5 year period. I had left numerous phone calls and sent a number of emails that were not returned or responded to. The "rules" often change and are difficult to keep track of and neither of 2 members of the management team seems to have any empathy for family members and both are severely lacking in their people skills in dealing with others. My mom passed away three weeks ago and when I was there taking care of her personal effects the day after she passed the administrator of the ALF and Memory unit saw me numerous times and always averted her eyes and not once did she express her condolences for our loss, nor have I ever heard from the management team expressing their condolences. If your loved one is living there or you are considering having someone live there, you should be prepared to visit very frequently to ensure that your loved one is being cared for in the manner that they expect and deserve read more