worst experience we EVER had at the vet. screamed at our dog and ever since, she's terrified of the vet. do not go here.

We have been going to Arbor Vets for about 20 years, but we will never go there again. Since Dr. Williams left the practice has gone straight down hill. We stayed with them for a while, but we have come to realize are incompetent and in business to make as much as they can from loving Pet owners. We took our Dog there when she was a little under the weather just to have her checked out. They loaded us up with some very expensive meds. We gave them to her and she got much worst to the point that we thought she was going to die. We bought her back to Arbor and they gave us more Meds for her. They just made things worst. We then took her off the Meds completely and she returned to good heath. This whole affair, X-rays, lab test etc. cost almost $1000 and nearly killed our beautiful Dog. Find another Vet!! read more

I had to bring bring 16 year old Marlon Brando fit his last car ride. I was recommended these folks by a friend. I'm hear to tell you that these people were so kind and compassionate and patient with me. They knew it was time and the process was gentle and loving. The whole staff was amazing, his vet was incredible and I couldn't have asked for a better situation to send off the greatest dog I could have asked for. Thank you truly and sincerely. read more

Submitted on behalf of my mother... On May 18 th the Arbor Veterinary Services helped my beloved Miss Mable, our 19-year-old poodle, into her quietus. I was allowed to hold Mabel close to my chest throughout the entire procedure, and I was also able to make every decision regarding the timing of the injections (sedative/phenobarbital). After she received the sedative, I took my time to talk softly to her, and kiss her while she relaxed fully in my arms. The veterinarian in the room did everything right, and despite the obvious social-distancing ~ she was not only professional in her tender approach with Mabel, but empathic and compassionate throughout. This process was for Miss Mabel, not for me. I was not wanting to let her go, but my love and respect for Mabel, supported by the professional feedback from the physicians regarding her health status (a few weeks prior) allowed me to make the best decision for Mabel, it was time to let her go. The doctor was very patient and gentle with the last injection. I knew what to expect, and so I continued whispering into Mabel's ear, loving on her, and holding her close. The vet placed the stethoscope to her chest, looked into my eyes, and quietly said, "She is gone." The vet was wonderful. And because of that, I felt so much better in having freed my sweet dog from any more pain. In reflection, the process, one I feared ~ was truly peaceful, loving and kind. My deepest gratitude is to the Arbor Veterinary staff. ~ Lou Bacon read more

I love Arbor Vet Services, for primarily two reasons: 1) Customer Service: The staff at Arbor Vet has exceptional customer service skills. All of the staff are helpful and knowledgeable, pleasant and friendly. There was only one meeting with one vet whom I felt was a bit overbearing. The second reason I drive from Derry to Lee to bring my pets to Arbor is that with a multi-child, multi-pet household, it is really important to me that I keep my costs under control. Arbor Vet charges what I believe to be reasonable prices for their vet care. It's not cheap, but I don't have to take out a 2nd mortgage to pay the bill! I appreciate the caring attitudes I receive from all the staff at Arbor Vet, and I know my pets do, as well! :) read more

The Northwood Veterinary Hospital is so needed in Northwood,NH. I have taken all my animals there. The veterinarians I have encountered were very professional knowledgeable and kind. Our pets have been going there from the time it opened. This is the only animal hospital in our area. I have had pets and gone to many veterinary Hospitals over the years and have never been more pleased than we are here. read more

Review edited to a more general/favorable rating of 3 stars until further observation can be made based on treatment received by our dog. Overall, dissatisfied with the lack of knowledge of our dog's condition; even common information found on veterinarian websites. However, some vet's seem to spend more time researching than others, and have been helpful with our dog's needs; thus, I am reserving judgement and editing this review until a full review is written after treatment of or dog has concluded. read more

Best services ever!! You will not be disappointed! I moved and still travel 45 Min for my dog and cat's needs. These people are caring, knowledgeable, professional and reasonably priced! Going elsewhere would be a mistake! I've paid a lot more with Drs who cared less in both Lee and Epping. Not to mention the care they received was marginal! read more

Been taking my dog here for 15 years and also my new puppy. All of the Vets really care about the clients and don't try to overcharge with silly fees or crazy blood tests that the dog does not need. They have gotten my dog through arthritis, deafness, blindness, and many other things through the years. Love them! read more

Have been taking my dogs there for years. My dog had many ear infections and was never told that the medicine they use can cause deafness. My 10 year old dog is now prematurely deaf. Going to go somewhere else read more

I have an old cat and Dr Katherine Kennedy and the staff have been so compassionate and helpful. Dr Kennedy really genuinely cares about my cat and she sat there as we talked and worked on a gnarly hair matt because she was worried the electric shears might be too much. I mean. What vet does that? They go above and beyond any vet I've worked with and their fees are super reasonable. Highly recommend them. read more

The best vet you could ask for. They are kind, smart, easy going and they always get me in ASAP when I need an urgent care visit. We've gone here for years and despite new docs, they are still awesome. And I have never once walked out feeling bad about the price, please don't change! Thanks to a great and caring team! read more

Writing this review due to the lack of professional and responsible actions on the part of the Doctors at Arbor Veterinary Services. We used the Service for over 5 years, but recently we were in a situation where we were actually needing the skills and knowledge of a true vet and they failed miserably. We took our eight year old Maltese to the vet with a high fever 105, the looked at him took blood and sent him home with antibiotics, the next day they told us the blood work came back with no signs of a problem and to continue the antibiotic, there was no explanation of what was causing the fever. Although the fever was gone the dog continued to display signs of discomfort and pain so my wife took the dog back Arbor and explained the symptoms. The doctor and tech continued to exchange looks like "this woman is a whack job, there is nothing wrong with this dog". They sent her home with no explanation other than the dog is fine. The symptoms continued and started to get worse so My wife took the dog to another vet, they immediately tested and diagnosed anaplasmosis tice bite infections, and prescribed the appropriate medications to treat this problem. Our dog started to improve, but then started again to display the symptoms that he was in pain. The new vet service recommend we go see a neurologist as a result of the symptoms getting worse. Over the course of two and a half months since the fever this dog has been in some level of Pain, which was only treated due to my wife persistence and the moving on to a new vet. Arbor Veterinary Service is fine if you do not need a vet, but if there comes a time when you actually need the knowledge and expertise of a skilled doctor, my recommendation would be to look elsewhere. read more

I really like this Vet. They are kind , understanding and listen to owner when he or she has a concern. They are never to busy to see you and your 4 legged friend. It is nice to have a place were the pet comes first and they are priced for the average working person. Recommend them highly. read more

best and most caring vet!! Always very accommodating and willing to help. Once I was leaving for a cruise and my dog developed stomach problems, they saw him right away, gave us medication same day and Skipper was feeling much better by the time I had to leave for my vacation (dogs have great timing right?) Dr. Sara is amazing and their prices are very reasonable. thank you arbor Vet!!! read more

I just love Arbor Vet. I take both my cats there and have been going for a couple years now. My prior local vet, whom I liked as well, closed suddenly without warning. I am pretty sensitive pet owner and am the first to admit that. I had been to Arbor vet once before to have my kitten fixed. I decided to move to them as that experience was a good one. I am so happy with it there, even more so than my last vet. There are 3 doctors there. Usually I see the same one but I have seen all 3. All very nice, trustworthy, honest and meet my pets needs. (and my own) It's hard to find a place I feel comfortable with. Not only are they good with my own pets but they do a great job with my foster dogs. I foster for a local organization and they have done very well with them too. What also is nice is the availability. I have such ease with getting appointments and when I need one right away, I can usually get there the same day or the next day. Their prices are very reasonable. All of their staff are friendly and attentive. I'd recommend to anyone without hesitation. It's a nice country ride and worth a little further distance if you are looking for a really good place to bring your pets. Nice country atmosphere too. read more

I really like Sarah Hodgdon. I have seen (specifically her) for just under 3 years but have going to the practice for longer than that. When I first chose Arbor, they had some serious problems with the front desk people being rude and snippy and I wrote Dr. Craig (the owner) about it. That is all gone now and all my last times there have been excellent. I am a Certified Vet Tech assistant and have been taking care of animals for over 50 years. I don't profess to know everything and what I like about Sarah is she works with me, explains what she is thinking and we make decisions together. I was there recently (just for basics on 2 dogs and 2 cats) but I also have 2 more dogs so it's important to me that I have a good reliable Vet. I also have other animals that I can confer on her with (i.e. chinchillas). Maria Clarke is also good but I've bonded with Sarah. P.S. On my last visit, (with the 2 dogs, 2 cats) my dumb-ass 15 y.o. cat Bean decided to fully fill up his carrier with piss and poop while waiting for his turn! lol Sarah immediately got an assistant to take the whole thing out and wash it. The place is overall clean, the table my animals were going on was not perfect but I don't hold that against them. read more

killed 3 of my dogs last 2 it didnt even bother them due to stupidity used to be great vet till he retired, got old, hired the idiot other vets, staff used to be great except one who killed my dog there all arrogant now,never even a sorry from last one they killed,,,so great vet not hardly,,, read more