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    Eliot Veterinary Hospital

    4.0 (26 reviews)
    Closed 8:30 am - 12:00 pm

    Services - Eliot Veterinary Hospital

    Dental cleaning

    Dental extraction

    Mass or tumor removal

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    4 years ago

    I have been going to Dr Emmons for 5 years now. She and her team have always been excellent, attentive, caring, and thorough with my pets.

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    Review Highlights - Eliot Veterinary Hospital

    Eliot Vet is hands down my favorite vet I have ever used.

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    Lucky Pet Animal Hospital

    Lucky Pet Animal Hospital

    (26 reviews)

    So my cat got a pretty horrific injury a few days ago, and Lucky Pet is the closest clinic to me…read more We've never been there before, I called them,barely coherent and in tears, and they talked me into a reasonable state. Once I caught my little guy who was in hiding as cats do, I wrapped him in a towel and got him to them in record time. We were immediately roomed, and had a vet tech in with us in 2 mins or less. Dr. Doug was in with us in under 10 mins, and he was so gentle and efficient. In @ 90 mins he had assessed ,anesthetized and surgically repaired and medicated my cats nasty degloving injury. I am so impressed by this clinics professionalism, skill,and compassion for both pets and their freaky people. I think my animal family has found its new home. Every single person I've dealt with has been so sincere and kind and responsive.I work in human health care so I can read between the lines, and this is a healthy practice. I look forward to healing my cat with Lucky Pet. UPDATE: It's been a month now since my cat got hurt. We've been in to Lucky Pet 10 or more times since his initial injury. Every single member of the staff ; techs , office managers and vets have been utterly amazing, compassionate and professional through this entire process. At this point I've been to this clinic with Izzy in one month more than my previous 3 animals have seen any vet in the last 8 years combined. They are truly good people.

    If I could give zero stars I would. I have had multiple frustrating experiences with this office…read moresince Dr. Jordon left, and I cancan no longer recommend them to anyone who values reliable and compassionate care for their animals. Despite being listed as open at 8am, it's rare to get anyone on the phone before 8:30 or even 8:45. They close early randomly -especially on Fridays- and are closed midweek, making access to care incredibly difficult. When I called about an urgent medication refill for a condition that can result in serious bleeding if untreated, it took them 4 days to get the medication ready. That kind of delay is unacceptable and dangerous. The front desk staff consistently fail to take accurate messages. I've gone in multiple times to pick up prescription food or medication (that I called ahead for and they confirmed it would be ready), only to find that they have the wrong items, or nothing was ready at all. It's a waste of time and shows they have zero attention to detail. This kind of negligence is not only frustrating - it's incredibly dangerous! There have been times I was told they were open but couldn't schedule an appointment because they had no vet in house that day. If you don't have a vet in house, why are you open?! Even for urgent issues, they routinely refer you to urgent care or ER, rather than taking responsibility for established pets in their care. The urgent care clinics they refer you to don't open until 12 and are by appointment (unless you are willing to wait all day and possibly not be seen because appointments get priority- would have been nice for them to tell me that prior to suggesting I go there). And if you want to speak with a vet directly? Good luck! Getting a call back from an actual vet is impossible. Last time I requested to speak with the vet concerning an ongoing issue with one of my pets, it took THREE WEEKS to get a call back. By that time, I had already sought care from another vet. This clinic is DISORGANIZED, UNRESPONSIVE, LACKS ACCOUNTABILITY, and the urgency and professionalism that pet owners and their pets deserve. I strongly recommend looking elsewhere if you value competent, attentive care for your pets that also prioritize your pet's health-and your time- seriously.

    Animal Welfare Society

    Animal Welfare Society

    (21 reviews)

    As both Mao's adopter and a registered nurse, I was extremely disappointed by the lack of medical…read moretransparency during his adoption. Before adopting Mao, I specifically requested his surgical records but was told his urinary issues had been resolved with surgery and was not allowed to review the paperwork. I never spoke with a veterinarian or medical staff, despite later discovering in his records that a veterinary consultation with prospective adopters was recommended. It was only six days after adoption, on the day we rushed him to the vet for another urinary blockage, that I finally received his complete medical records. Those records revealed that Mao had experienced two urinary blockages while in the organization's care, had only been off medication for one day before being medically cleared for adoption, and was recommended for a foster observation period before permanent placement to monitor for recurrent urinary issues. None of these recommendations were followed, and none of this information was disclosed to us before adoption. From the day we brought Mao home, he showed concerning urinary symptoms, including frequent urination. We carefully followed all instructions, fed his prescribed urinary diet, and monitored him closely. Despite this, he suffered a third blockage just six days after adoption and required emergency treatment. The outcome was devastating. After veterinary evaluation, we were advised that due to the severity of his urinary disease, possible kidney damage, and a potential diabetes diagnosis, he remained at high risk for future blockages even after additional treatment. He required another unblocking surgery and is now being evaluated for Perineal Urethrostomy (PU) surgery. Faced with the likelihood of ongoing complex medical care beyond our ability to provide, we made the heartbreaking decision to medically surrender him so he could receive the treatment he needed. My concern is not that Mao had medical issues. Animals with special needs deserve loving homes. My concern is that critical medical history, documented recommendations, and the seriousness of his condition were not fully disclosed before adoption. Full transparency allows adopters to make informed decisions and helps ensure animals are placed in situations where their medical needs can be properly anticipated and managed. Despite everything that happened, we loved Mao deeply during the short time we had him. In just six days, he became part of our family, which made the decision to surrender him even more painful. We wanted nothing more than to give him a safe, stable, and loving home, and we were fully committed to following his medical care plan. What makes this experience so difficult is the feeling that Mao was not set up for success before adoption. Given the severity of his medical history, the lack of disclosure, and the absence of the recommended observation and veterinary consultation, it seems he was placed for adoption without the safeguards necessary to ensure he was truly stable. Looking back, it is hard not to feel that Mao was denied the best possible chance at a healthy and happy transition into a permanent home. He deserved better, and I hope lessons are learned from his case so that future adopters and animals do not experience the same heartbreak. Do better.

    Been waiting 2 weeks to see and hopefully fully adopt Toast . Just want to say the humane society…read moresays it's easy to transition a indoor/outdoor cat to the preferred status of a solely indoor cat. Reference online article. Disappointed to say the least. I've missed out on the opportunity to be her Kitty mom.

    Maine Veterinary Medical Center

    Maine Veterinary Medical Center

    (90 reviews)

    It has taken me some time to write this review dealing with the grief of losing a pet. My wife and…read morehad been dealing with one of our ferrets having lymphoma and were maintaining their comfort and quality of life with medication as best we could. Unfortunately, one night it finally reached the point the medication was no longer helping their comfort. Due to it being late night on a Sunday our typical vet was not open and finding an emergency vet for a ferret is not an easy task. I came across MVMC online and called them immediately and staff were calm and friendly and explained we would likely be good to come in just to fill out an online form and call back prior to coming in. Once the form was completed I called back and we got the okay to come in and a vet would be available for us. Due to the nature of our visit it was such an extremely difficult moment for my wife and I both. Every single member of staff we interacted with gave us their forgiveness as well as our time/space we needed. We had a private room right away and got to spend as much time as we needed with our special fur baby to say our goodbyes. As well as all the time we needed with him after and we got to be with him during the entire process. During this extremely difficult moment in our life the staff gave us the time and condolences we needed. We also appreciate everything we got including a letter from the staff in memory of our forever loved ferret!

    Maine Veterinary Medical Center would not treat our pet rabbit in a crisis/emergency situation…read morerecently. If you're reading this and have what's considered a pocket or exotic pet, I would not rely on these folks for help. We called at 9pm and were told the doctor "didn't feel comfortable working on rabbits". We were told to call back at 3am when the shift changed. We called at 3am and were told the new doctor was "deathly allergic to rabbits". We were told to call back at 6am when the shift changed again, but that the new doctor probably wouldn't be able to help us either. Okay? And when we called at 6am, we were told that the new doctor (as predicted by the 3am call) "just couldn't do a rabbit right now". Never once did they recommend any other vet to us; but, lots of other vets we called recommended MVMC to us. How supportive they all were; how discouraged and strung along we felt by MVMC. If you need urgent veterinary care for your your pocket/exotic pet (and it's the weekend and you can keep them stable until noon), I'd suggest calling Angelus in Kennebunk and don't waste your time trying with Maine Veterinary Medical Center who maybe can help, but probably won't.

    Eliot Veterinary Hospital - vet - Updated August 2026

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