Customer service is horrible. There was only myself and another customer in the store. The manager and other employees were in the back laughing and joking around for about 5 minutes before they even acknowledged us in the store. Despite very little business all the tables were dirty. The other customer that ordered before me was treated incredibly horrible by the manager. He asked something about the way he was charged and then asked for the manager. The person behind the counter apparently was the manager and laughed and threw the receipt at the customer. I ordered and was sitting and eating my food when I overheard the manager calling the other customer a "douchebag" and laughing at him. They must have thought he had taken his food to go. Well he didn't, and he overheard the conversation as well. He confronted the manager and said "I can hear you!", and the manager said "oh well!" The guy knocked his drink over and walked out. I won't eat here again. Food was cold and gross and staff is unprofessional. Oh and my last visit at this Arby's they were out of roast beef at 11:30 AM. Worst Arby's I've ever been to. Wouldn't be surprised if the other review stating that they use expired meat is true. The food is pretty gross. Run away. read more