Used to be a lot better. New employees seem less attentive and customer focused than their predecessors. I placed an order in the lobby today, and the cashier seemed more interested in her phone than taking my order. The food seems pretty identical to how it was before. The lobby has a couple of issues. The speakers, which play music, sound broken and staticky. The fountain machine has a couple of heavily leaking soda taps. If you get a Diet Dr Pepper, you will soak the floor. It's been like this for a while too. Seems like nobody's in a hurry to fix things. Stick to the drive thru. read more

Again the night crew and even the manager is ridiculous. They messed up my order then told me then couldn't make any changes. Then said, they would fix it took my food in the back for a second and did nothing. I was in the drive through. Should have checked. That manager was a fat lazy guy that just was too lazy to do anything about it. What be going here any more. I'll drive further away to the bountiful location. read more

Bad location. Forgot one of our sandwiches. Everything was overcooked and dry. The fries tasted like they sat in old gross oil for way too long. The guy at the window acted really annoyed, rude and barely spoke a word to us. read more

The manager was rude and was gaslighting customers. He was also rude and passive aggressive when ordering.

The genius working the window 1/19/25 at 2pm couldn't figure out the concept of sauces. Asked they for a reasonable amount of Arby's sauce (we were given 3 packs for two full sized sandwiches and fries) and when we asked for more they said "i can only give you 3 more." Like do these fckrs get a commission based on how few sauce packets they give out?? Can you imagine deepthroating corporate c*ck this hard?? Unbelievable. Really hope that 'door knob grease' gets fired. read more

Fast service, friendly. Always great food and service. The food was prepared as expected.

This location has the friendliest staff of any Arby's I've been to! That alone makes it a joy, but then there is the food, which although fast food, I prefer to so many other options. I also like that they don't make me feel odd ordering a sandwich with no bread. read more

Gage is the grumpiest human being I have ever met. He had an attitude the entire time taking my order. simply said "take that" when my card was approved. Asshole. read more

Drove in with a group of friends around 8pm on a cold Saturday. Drive through was busy but the inside was empty. There was plenty of parking in the private lot. We had coupons and were super indecisive but the staff was super friendly and patient. It was obvious that they have recently had a huge focus on customer service, because I felt super well taken care of. The price was great and they had reasonable add-ons for custom orders made by some in my party. The food came out faster than most of the surrounding fast food places, and was very satisfying. We had mostly the tried and true Arby's favorites, beef n cheddar, curly fries, and mozzarella sticks. Will be back again when I get coupons or a friend wants to go and I'm in the area. read more

See all

Poor service in Centerville, Utah. They never get an online delivery right. Never again!

Got food poisoning from this sh*t hole last night, and have been vomiting non stop since. First time I've been to Arby's in years avoid this place at all costs. Disappointed I have to even give them a 1 star. read more

Food was fine, service was awful. the women closed the inside early because they were "short handed" but then got the entire order wrong and ran away when approached. read more

Really hit or miss. I've lived here for twenty years and have had some great service and food in the past. These past couple of years seem to be hitting hard as they closed early while we were in line (albeit late we were still there before closing) and they all hid in the back or something. The food here has been getting worse as well, they would benefit from doing the fresh fries thing Wendy's has going on right now. Hate showing up here with no one else in line and not getting fresh food. read more

Fish flop! New beer battered fish flops for $6. Can't taste the fish through the accoutrement. Sauce bland.

Super slow drive thru, one car ahead of us and took 20 Recommend going elsewhere Food ok read more

Arby's - Fast Food Near Me - Centerville, Utah

October 18th around 7:00. Got home only to realize Mold... mold all over my bun. "Oh... I'm sorry about that" she said. I wonder how many sandwiches has mold on them tonight. Overall unpleased read more

This is the only Arby's that I've needed a microscope to find the meat! There is barely any cheese on the beef and cheddar, don't know how you can call it a beef and cheddar it should just be sold as a bun! read more

Fries were stale & hard. Buns were hard. Meat was crunchy old and hard! Super disappointed.

I actually like fish sandwiches at fast food places. Everywhere but Arby's in Centerville. It was room temperature, rubbery at the edges, and had been sitting out for a LONG time since it was cooked. I spoke to the manager about it, and I feel bad for her - cuz she had Tourettes (without the swearing). She said "I'm glad you liked your sandwich" and started to walk away. I couldn't tell if she was further dissing me or just didn't hear. I said emphatically, "I HATED it. You need to throw food away that's been sitting out longer than a half hour", to which she said "Sorry" and THEN she walked away. I couldn't believe it. I'm so frustrated, I'm going to start switching the channels when their stupid ads come on. The poor food was the first mistake, the second was the total diss of a reasonable complaint and suggestion. Never again, Arby's. BLECHHH!. read more

TERRIBLE customer service. I honestly hate leaving bad reviews, especially for places in the food industry because I know it's not always easy, but these people messed up my mother-in-laws order and then tried to tell her it was her fault and were just extremely rude to her the whole time. I will NEVER go here again. Disgusting. read more

I complained to corporate because I was in line before happy hour ended, but a long wait made me miss it by MINUTES. I was rushing to get to my ill brother in the hospital, so I foolishly opted for a "fast" dinner.) The Centerville manager called to say they couldn't honor happy hour even at 5:01 because of their computer settings. I said that this made me not want to return. His reply? He WAS going to "make it right" for me but... Nope. He did nothing but get snarky, despite corporate saying they make it right for every customer. So if a customer isn't pacified by the excuses, they don't get the courtesy of Arby's making it right. Clearly Arby's doesn't "make it right for every customer". Since their products are ingested, that's unnerving. Beware! read more

Worst Arby's we have ever been too. They charge extra for sauce and are completely rude to the customers. Everytime we go here it's a terrible expierence. We live in Centerville and we will drive to bountiful to avoid this Arby's. read more

Wanna see fast? That was light speed fast food. I ordered the #4 and a turn over. They took my name and gave me a cup. As I started walking to the fountain, they called my name to unite me with my beloved beef and cheddar. I had taken two steps. The clerk wasn't kidding when she said it would be right out. I'll be going back soon. read more

Took the order wrong I wanted med roast beef Charged Us up for classic then she had know idea how to change the order we waited over 10 minutes to get our sandwiches read more

Awful. My sandwich had hardly any cheddar cheese in it at all. Looked like someone had spread it thin with a knife. When I asked for cheddar and showed the pitiful sandwich , the little dark haired short female manager told me it was "a full pump" of cheese and more would cost me 50cents. Couldn't see the cheese until I took the bread off. The pictures of the food are huge lies and the customer service was horrible. I will not return to this Arby's EVER. And it was cold in the center. read more