My Dad was a short-term stay resident in the rehab facility after a hospital stay. As soon as he…read morearrived there, I was received an email and a phone call to discuss his needs. The email had phone numbers for the front desk, the nurses station, and his social worker. The nurse gave me her cell phone number right away and was texting with me through the first day and evening to be sure everything was set up and to reassure a worried daughter. Everyone I came into contact with at Park Place was kind, helpful and caring. The daily COVID email updates as well as follow up phone calls regarding any cases were very appreciated. All safety protocols were followed and I felt confident that Park Place was doing their best to keep all of the residents safe and healthy. Dad was well taken care of and he was always very happy on the phone and during an outside visit. His therapy went very well and I was informed about his progress weekly. Everyone, including the director, nurse and social worker were very prompt to reply to any email as well as any voicemail. Upon his discharge, I was given detailed discharge information as well as all necessary medications and prescriptions. Park Place also calls the caregiver for a few days after discharge to check on his progress at his new living arrangement. I highly recommend Park Place.

From the owner: The future of healthcare is at Park Place Health & Wellness Center. Our Small House-style of care…read moreis designed to create a personal, effective experience that offers Comprehensive Long Term Care and Assited Living all in a residential setting. We don't look like an average nursing home. Our unique "Small House" was thoughtfully designed like a home, not an institution, to promote greater independence and improved quality of life. This means our residents and patients receive the personalized care and attention they deserve. Our facility consistently ranks among the best in the nation for the care we provide.

Incredible OT & PT inpatient care recieved. Skilled practitioners, nurses in a beautiful facility…read more Exceptional care and service, at Silver Cross Hospital, close to home.

My experience with Shirley Ryan AbilityLab at Silver Cross Hospital was excellent. The people at…read morethe front desk were always friendly and helpful. Therapist Maureen is very knowledgeable and caring. Jill's encouragement kept me trying for my goal of being able to climb stairs. With Therapist Dennis's dedication, patience, knowledge, and determination, I am now able to climb stairs. He is very understanding and I will forever remember him with gratitude. Dolores Bryl

I will keep this short and sweet. There are a select few nurses here that do genuinely care…read morehowever, if you have one ounce of love or respect for your loved ones do not bring them here.

My mother fell and broke her pelvis. After the hospital she went to Alden for her PT. After only 13…read moredays she was told she was no longer able to stay. They said she can go home and be safe. My mother cannot get out of bed without help, dress herself, or even go to the toilet without help. Alden told the Medicare review that she is ok to go home. The quality of this facility is awful. My mother needs more PT and is forced to pay 500.00 per day for her care. It really seems like they are in it to make money and not care for people. Also, the administrative staff is the worse. In fact there is only 1 person to advocate for patients and theat person has no compassion for people. I highly recommend you do not use Alden.

After having toured many nursing homes, I was very pleased to have found a great community for my…read morefather to be part of. Spring Creek has a wonderful staff who has gone above and beyond to care for my dad making his stay entertaining and comfortable over the last few months. I am happy to say that he will continue his stay at this location until further notice!

The nurses try I will give them that but there is not enough staff. My mother had a stroke…read moreparalyzed on one side and has aphasia. I went to visit her and immediately smelled that she had gone to the bathroom and took her to her room, the nursing director came in and asked me to keep her in her chair for lunch I just looked at her and said don't you smell that she needs to be changed she just stared at me. The facility smells like piss and shit so she might have gone nose blind. It took 30 minutes for her to be changed. Then they told me that she had a UTI because they had left her in her diaper to long. Was very pissed to hear that. I asked the nurse why my mother was wearing someone else's clothes since I had just bought her brand new ones, the nurse told me that they were from the lost and found and that she didn't want to take the tags off the new clothes I had bought. Weird logic. I understand they have activities and want the residents to be involved but they clearly saw her crying being uncomfortable and rather than taking her to her room to be alone and get comfortable forced her to interact. They seem to want to make it easy for them not easier for the residents.

I never thought l'd be turning 30 years old while bed-ridden in an acute care facility. That…read moreunfortunately became a reality in 2023, after I was hit head-on by a wrong-way driver with dementia on I-39. I just wanted to take the time to recognize the staff at Thrive of Lisle, as they took great care of me. Shoutouts to CNA's Alan & Harrison; nurses Shirley, Mark and Gina. They are the best! Kellie from activities, Jerome and Sue are always roving the halls and engaging with residents. The positivity and enthusiasm of the staff is truly contagious, and made this long recovery journey easier for me. Therapists Susan, Ed, Keyenna and Tiffany have been helping me work towards my goal to be able to walk again and use my left arm. I love Thrive of Lisle, and the staff here. 2023 was easily the darkest time of my life. I nearly lost my life, and was not sure if I'd ever walk again, or be able to return to the career that I love. The staff at Thrive treated me like family. I can't tell you how much happiness and hope that CNA Alan, Nurse Shirley & Kellie brought into my life during this time. They are truly special people. I still come back to thrive and visit at least 4 times a year. It's rewarding for me to visit the current patients during activities time, as well as spreading positivity and encouragement. I also love seeing my extended family (the Thrive staff). My advice & words of wisdom for incoming patients and their families: * Advocate for yourself as the patient; if you're a relative; please advocate for your loved one. * Treat the staff with love & respect (I promise it'll come back to you ten-fold, and will be a much better experience for you & the staff this way.) * You might be shy at first, but take full advantage of the activities that Kellie puts together! From craft-making to group games; it's a fun time for everyone! (Even the patient's visitors are encouraged to participate). * It doesn't matter if you're bedridden, the staff will make sure to get you out to socialize, shower, or PT. You just need to communicate your needs to them early enough in the day. * Family: PLEASE don't underestimate the power of your visits. Frequent visits will greatly help your loved one as they strive to recover. I had at least 2 family members taking turns visiting me throughout each day. *Keep in mind, you ARE allowed to sit in on your loved one's physical therapy sessions. - Just ask the therapist as a courtesy* * Stay positive & Keep on thriving! Respectfully, Tim

I was sent to Thrive for wound care. So I did not require the assistance some people did. I was…read moreable to walk and dress myself. I did receive physical and occupational therapy. The therapy was to target both upper and lower body and I felt it was a great benefit for me. Therapist took time to answer my questions on how or why the different excersises were a benefit. I had Murium and Traci. Nurses and CNAs were all pleasant. When I was not in my room they would look for me for required medications or lab tests. They also seem to work as a team. No task is beneath anyone. The activities director Kelli has such a nice personality that even someone like me that typically does not join in was participating. Because I did not have anyone visiting me they made a point of making me not feel alone. Many of the staff were good but I had a special thanks to Noah Teddi Alfonso Sue Kelli Drew Odette and my wound care team. I was able to heal nicely by the time I was discharged thanks to their attention and care. Only issue is with the evening shift. I think they forget at times that it is bedtime for us even if it's just a work-shift for them. They would be quite loud and slam doors. Rooms are 2 people so if someone needs to be tended to in middle of the night or is hard of hearing that's a problem too.

It's where you're love one will be loved and taken care of like family. Everyone is there to, give…read moreyour love one the greatest care in love and health. So many activities to do and the food is really delicious and healthy. Everyone from food, front desk to nurses and CNAs are great people.

Excellent Facility where caring staff help residents live a truly purposeful and full lives!read more

I left after 5 months due to numerous and ongoing maintenance and other issues which were not…read moreadequately resolved. I was very enthusiastic when I entered their independent living unit, but became acutely disappointed. The food is terrible. In just 5 months, I had: a leaking ceiling (x2) that required extensive repair over 6 weeks; a lawn that looked like an abandoned city lot; a panel sticking out from under my sliding door which was a major fall hazard (and which I finally had to remove myself); a leaking hot water heater; a hole in a downspout causing water to be forced out at high pressure; missed cleaning appointments; views of trees dying due to lack of care; services advertised but not available. Resolution of these issues was promised by management but not fulfilled. Now I am waiting for my "entrance fee" of over $200,000 to be (partially) refunded, and have been told I can't have it until the unit I vacated is occupied again. (This is stated nowhere in my contract). This makes me particularly anxious, since according to "Charity Navigator" their score on financial accountability is abysmal. Since I have very limited income, I need to rely heavily on my savings. Now I have been thinking about how much longer I can afford to live. (Since I have newly diagnosed major heart diagnoses, this may not be a problem after all.) And this is supposed to be a place supporting Christian values.

I'll start with Acadia Care corporation. They spend a lot of money on what the residents don't need…read moreand not what residents need or want. For example, the pavement is very uneven outside. My mom had to have help. just wheeling around outside for fear of tipping over. Now to in house administration. They have had a lot of turnovers lately. Never a good sign. Communication is bad as far as call backs. It's was so frustrating. Especially the nursing director. He doesn't act concerned over important issues. So many workers quit recently. There were outside agencies that came, but it's wasn't the same.

We've had such a positive experience with Arcadia Care in Morris. The Staff was incredibly friendly…read moreand so wonderful to my family - Jackie, in particular, has been an incredible help through this transition. She is knowledgeable, compassionate, and goes above and beyond to make sure our questions are answered and our loved one feels supported. Her guidance and genuine care truly made a difference during a difficult time. Thank you, Jackie, and the entire Arcadia team for all that you do!

Have been there a few times now and have had a great experience each time! I was able to get in and…read moreout quickly and they were very kind! I had my two kids with me and they all were so sweet to them and even gave them snacks and stickers!

The place to go for rehab therapy. My mom was here for 2 weeks after a 3 week hospital stay. After…read morebeing admitted in heart failure. She had valve replacement surgery. It took a while to come out of it. Thankfully she was transferred here. She couldn't get up & walk on her own. The nurses & staff are amazing. Their PT department is amazing. The facility has many things to get them back to every day life. Ramps, a makeshift car, etc. Occupational therapy too. Attentive, caring people. After coming home, she is returning here for more therapy on the first floor for another month. She's doing great.

After I broke my fibula and tore some ligaments, my doctor referred me to St. Margaret's Rehab and…read moreI really loved going there every week even though you had to wear a mask because of covid. My muscles and balance improved and I regained a lot of strength. I did not totally get better because there is a small piece of bone broken off in my ankle and my achilles tendon is full of tears that won't heal but they did the best they can. My favorite who helped me the most was Monafae. I also liked Juli, Craig, and Michelle a lot. Tim and Jason were nice too. I didn't always like dealing with the front desk women. I think most of them should learn to be a bit more friendly and explain things more but I won't mark them down for that!