My Dad was a short-term stay resident in the rehab facility after a hospital stay. As soon as he…read morearrived there, I was received an email and a phone call to discuss his needs. The email had phone numbers for the front desk, the nurses station, and his social worker. The nurse gave me her cell phone number right away and was texting with me through the first day and evening to be sure everything was set up and to reassure a worried daughter. Everyone I came into contact with at Park Place was kind, helpful and caring. The daily COVID email updates as well as follow up phone calls regarding any cases were very appreciated. All safety protocols were followed and I felt confident that Park Place was doing their best to keep all of the residents safe and healthy. Dad was well taken care of and he was always very happy on the phone and during an outside visit. His therapy went very well and I was informed about his progress weekly. Everyone, including the director, nurse and social worker were very prompt to reply to any email as well as any voicemail. Upon his discharge, I was given detailed discharge information as well as all necessary medications and prescriptions. Park Place also calls the caregiver for a few days after discharge to check on his progress at his new living arrangement. I highly recommend Park Place.

From the owner: The future of healthcare is at Park Place Health & Wellness Center. Our Small House-style of care…read moreis designed to create a personal, effective experience that offers Comprehensive Long Term Care and Assited Living all in a residential setting. We don't look like an average nursing home. Our unique "Small House" was thoughtfully designed like a home, not an institution, to promote greater independence and improved quality of life. This means our residents and patients receive the personalized care and attention they deserve. Our facility consistently ranks among the best in the nation for the care we provide.

My father was transferred there from Loyola after he broke his neck in several spots to learn to…read morewalk again. The care he received was above what I could ever imagine. The nursing staff was so kind and patient with him. The physical therapy department took their time with him pushing when needed

Excellent from PT - OT and ST dennis deborah and MEGHAN were all fantasti -- soo glad i went to SR…read more!!

I will keep this short and sweet. There are a select few nurses here that do genuinely care…read morehowever, if you have one ounce of love or respect for your loved ones do not bring them here.

My mother fell and broke her pelvis. After the hospital she went to Alden for her PT. After only 13…read moredays she was told she was no longer able to stay. They said she can go home and be safe. My mother cannot get out of bed without help, dress herself, or even go to the toilet without help. Alden told the Medicare review that she is ok to go home. The quality of this facility is awful. My mother needs more PT and is forced to pay 500.00 per day for her care. It really seems like they are in it to make money and not care for people. Also, the administrative staff is the worse. In fact there is only 1 person to advocate for patients and theat person has no compassion for people. I highly recommend you do not use Alden.

After having toured many nursing homes, I was very pleased to have found a great community for my…read morefather to be part of. Spring Creek has a wonderful staff who has gone above and beyond to care for my dad making his stay entertaining and comfortable over the last few months. I am happy to say that he will continue his stay at this location until further notice!

This nursing home needs to be more attentive.No one checks on the pts.or make rounds.You have to…read moreput on the light and go to the nursing station.This is really concerning especially when they cant help themselves.I have worked healthcare for over 30yrs.and have seen better care.

They have the best physical and occupational therapist I have ever encountered. And you get therapy…read more6 days a week.

I never thought l'd be turning 30 years old while bed-ridden in an acute care facility. That…read moreunfortunately became a reality in 2023, after I was hit head-on by a wrong-way driver with dementia on I-39. I just wanted to take the time to recognize the staff at Thrive of Lisle, as they took great care of me. Shoutouts to CNA's Alan & Harrison; nurses Shirley, Mark and Gina. They are the best! Kellie from activities, Jerome and Sue are always roving the halls and engaging with residents. The positivity and enthusiasm of the staff is truly contagious, and made this long recovery journey easier for me. Therapists Susan, Ed, Keyenna and Tiffany have been helping me work towards my goal to be able to walk again and use my left arm. I love Thrive of Lisle, and the staff here. 2023 was easily the darkest time of my life. I nearly lost my life, and was not sure if I'd ever walk again, or be able to return to the career that I love. The staff at Thrive treated me like family. I can't tell you how much happiness and hope that CNA Alan, Nurse Shirley & Kellie brought into my life during this time. They are truly special people. I still come back to thrive and visit at least 4 times a year. It's rewarding for me to visit the current patients during activities time, as well as spreading positivity and encouragement. I also love seeing my extended family (the Thrive staff). My advice & words of wisdom for incoming patients and their families: * Advocate for yourself as the patient; if you're a relative; please advocate for your loved one. * Treat the staff with love & respect (I promise it'll come back to you ten-fold, and will be a much better experience for you & the staff this way.) * You might be shy at first, but take full advantage of the activities that Kellie puts together! From craft-making to group games; it's a fun time for everyone! (Even the patient's visitors are encouraged to participate). * It doesn't matter if you're bedridden, the staff will make sure to get you out to socialize, shower, or PT. You just need to communicate your needs to them early enough in the day. * Family: PLEASE don't underestimate the power of your visits. Frequent visits will greatly help your loved one as they strive to recover. I had at least 2 family members taking turns visiting me throughout each day. *Keep in mind, you ARE allowed to sit in on your loved one's physical therapy sessions. - Just ask the therapist as a courtesy* * Stay positive & Keep on thriving! Respectfully, Tim

It's where you're love one will be loved and taken care of like family. Everyone is there to, give…read moreyour love one the greatest care in love and health. So many activities to do and the food is really delicious and healthy. Everyone from food, front desk to nurses and CNAs are great people.

Excellent Facility where caring staff help residents live a truly purposeful and full lives!read more

I left after 5 months due to numerous and ongoing maintenance and other issues which were not…read moreadequately resolved. I was very enthusiastic when I entered their independent living unit, but became acutely disappointed. The food is terrible. In just 5 months, I had: a leaking ceiling (x2) that required extensive repair over 6 weeks; a lawn that looked like an abandoned city lot; a panel sticking out from under my sliding door which was a major fall hazard (and which I finally had to remove myself); a leaking hot water heater; a hole in a downspout causing water to be forced out at high pressure; missed cleaning appointments; views of trees dying due to lack of care; services advertised but not available. Resolution of these issues was promised by management but not fulfilled. Now I am waiting for my "entrance fee" of over $200,000 to be (partially) refunded, and have been told I can't have it until the unit I vacated is occupied again. (This is stated nowhere in my contract). This makes me particularly anxious, since according to "Charity Navigator" their score on financial accountability is abysmal. Since I have very limited income, I need to rely heavily on my savings. Now I have been thinking about how much longer I can afford to live. (Since I have newly diagnosed major heart diagnoses, this may not be a problem after all.) And this is supposed to be a place supporting Christian values.

I strongly advise against this facility. During my father's five-week stay, his care was subpar. He…read morewas not provided with adequate nutrition, and he was awakened at 11:00 PM for a shower. On Friday, June 24, 2026, my father pressed the call bell to request assistance in reaching the bathroom. The nurse responded, turned off the call, and would informed the CNA. Two hours later, the CNA arrived, and my father inquired about the delay. The CNA explained that she had not been informed that my father required assistance. She assisted my father in standing, but he subsequently defecated all the way down to his new shoes. The following day, when I visited, my father recounted the incident and requested that I clean his new shoes. During my visit, the same CNA expressed her distress over the previous day's events but was unaware that my father had been in need of assistance.

I'll start with Acadia Care corporation. They spend a lot of money on what the residents don't need…read moreand not what residents need or want. For example, the pavement is very uneven outside. My mom had to have help. just wheeling around outside for fear of tipping over. Now to in house administration. They have had a lot of turnovers lately. Never a good sign. Communication is bad as far as call backs. It's was so frustrating. Especially the nursing director. He doesn't act concerned over important issues. So many workers quit recently. There were outside agencies that came, but it's wasn't the same.

Pulmonology Employee: *****Kalessha*****…read moreJust received a lecture and received a very unprofessional call from an unhinged employee she advised me I was sending too many messages on the app. I sent only two and then she proceeded to advise me I'm getting on her last nerves. Her name was Kalessha she works in pulmonology she was aggressive , rude and unhinged. She made me extremely uncomfortable I've never been spoken to that way by anyone at a doctors office. Her behavior was very alarming and violent. She also advised me that there was nothing wrong with me.

The place to go for rehab therapy. My mom was here for 2 weeks after a 3 week hospital stay. After…read morebeing admitted in heart failure. She had valve replacement surgery. It took a while to come out of it. Thankfully she was transferred here. She couldn't get up & walk on her own. The nurses & staff are amazing. Their PT department is amazing. The facility has many things to get them back to every day life. Ramps, a makeshift car, etc. Occupational therapy too. Attentive, caring people. After coming home, she is returning here for more therapy on the first floor for another month. She's doing great.

After I broke my fibula and tore some ligaments, my doctor referred me to St. Margaret's Rehab and…read moreI really loved going there every week even though you had to wear a mask because of covid. My muscles and balance improved and I regained a lot of strength. I did not totally get better because there is a small piece of bone broken off in my ankle and my achilles tendon is full of tears that won't heal but they did the best they can. My favorite who helped me the most was Monafae. I also liked Juli, Craig, and Michelle a lot. Tim and Jason were nice too. I didn't always like dealing with the front desk women. I think most of them should learn to be a bit more friendly and explain things more but I won't mark them down for that!