Finding a good therapist that is close to home, that can fit you in their schedule, that you can…read morework with, that takes your insurance, that actually helps you, and that you look forward to seeing is like um.....finding a leprechaun riding a unicorn around your backyard:-) In fact, I have found such a therapist!!! Her name is Katie Golly and SHE IS FABULOUS!!!! Katie is a true natural talent in the field of psychotherapy. She is not just a great therapist, but a very genuine person and a real source of personal support. Katie is especially keen on helping those of us who are LGBTQ and is a true friend to the entire community. You will find no judgement here but instead total and complete acceptance of who you are. Not only has my experience with Katie been excellent but the office staff is friendly, polite, kind and compassionate. The physical office itself is beautifully decorated with all sorts of cool colors and textures and shapes and just has fantastic energy from the moment you walk in! There is a sign in the waiting room that reads "WE CARE A LOT". In my experience they actually mean it. Keep up the wonderful work and my heartfelt thanks to Katy!!!

DON'T GO HERE! Failed commitments and horrible communication. I talked to multiple therapists and…read moreThe admin at this practice, and they dropped the ball on two occasions. Dr Annie sounds good when you talk to her; and that she practices for the right reasons, to help other people. But they fail to meet those commitments as a practice. Don't waste your time. Find another therapist. Find another office. Don't make the same mistake we did.

I was referred to Tracy by a family member that works here. I was a patient for over a year. I…read morereally loved talking with Tracy and she helped me navigate through a hard time. We seemed to be on the same page with my goals and options and I valued her opinion. On 8/10 I had an appointment to discuss finally treating my ADHD. It took me years to even consider medication, but felt confident that she could help. Our session went great! She advised me of 3 different medication options. I am very sensitive to medications, so I requested the one that my son had done well with since I was already hesitant to try anything. She said she would fill it but warned me my insurance may not approve coverage. I understood and we left it as, if they declined the medication we would discuss something else. A week passed after that and I hadn't heard anything so I called and spoke with Ari. Med was declined but they were working on trying to get it approved and if not they'd help me find another option or maybe pay out of pocket. Ari was kind and helpful, even though she had to be the middle man for Tracy. After an entire MONTH of working with Ari to figure of WHAT medication Tracy was going to try since the preferred one was declined, WHAT meds my insurance will even approve, and even WHEN Tracy would let me know what we will be doing I finally left a VM that said hey, if we can't figure this out by the end of the week I'm just done. Short version- I started the drug 9/12 and by 9/15 I had high blood pressure, eye pain, confusion, and other concerning symptoms. I reached out Monday to schedule my follow up appointment and I asked Ari if I should be concerned of these symptoms, she PROMISED that she would have Tracy call me by the end of the day to make sure I was ok. She warned me to NOT stop the medication until I spoke with Tracy. By Wednesday by BP was even higher and I could hardly function. I called and Ari said "she didn't call you back yet?" NOPE. She said she would talk to her and get back to me. They were open until 7pm and still, NOTHING. By Thursday at 9AM I called multiple times and no one answered me so I left a very frustrated voice mail. Hello? Is this normal? Should I stop this medication? Why does no one return phone calls like this? Well to my surprise guess who finally called me? TRACY! I was so relieved she called and asked me what was going on. I told her my symptoms and she said to STOP the meds. Great, that's all I wanted to know! Then she asked me why I was calling so many times in the last month and that my behavior was super suspicious and she thinks my ANXIETY was CONCERNING TO HER. She said she has been "WATCHING ME" and then told me she intentionally was "PUMPING THE BREAKS" on HELPING ME because she saw I was communicating with Ari to figure out what the plan was. Excuse me? Did you just GASLIGHT your patient because you failed to effectively communicate a plan with me? I asked her why she didn't just call me and discuss that she felt concerned and she said she didn't talk to me ON PURPOSE. She admitted she was playing a MIND GAME with me. Absolutely not. Not only is that incredibly narcissistic, it is down right predatory. Tracy, you could kill someone with behavior as a psychiatrist like that. BE CAREFUL. Advocate for yourself and if you are starting a new medication have a back up plan in case she ghosts you and then blames YOU! Oh, and after she gaslit me she yelled at me, refused to let me talk, fired me, and hung up on me! Thank you for your professionalism. Unfortunate for me, I will never ever work with a psychiatrist again for mental health or medications. It was incredibly heartbreaking to hear her say those things about me and not take any ownership on how it was handled. Insinuating I'm crazy and that was justification for withholding care? I actually do think this is very out of character for her, but she definitely earned this one.

Hi. I like this place. They have a nice team. I've been going crazy for years now, seeing things…read moreand people who aren't there, feeling bad for feeling bad, you know what im saying? The wonderful staff her has made me feel welcome and some what normal after years of struggling. Definitely would recommend to everyone one. Get up on in here! Get help! It's like good for you man, you'll be happier.

Stay away from this practice - total hacks - they are moving to a new location and still won't…read moreprovide safe / discrete treatments despite telling clients they would have a private room at the new space (so we wouldn't find other care givers) - nor do they have a clue about how to care for their patients. No integration or processing...just a lot of nothing... I thought they were in it for the good of helping people get their meds and dismissed their mistakes over and over in good faith but these two scam artists are just in it for the money - Ally is the owner and the problem - Tana is just her pawn with more credentials - very sweet but not able to keep things straight and then try to make me the bad guy - nope. I put up with a lot from them. I know there are better facilities but this was close and easy for awhile. Together they have zero clue what they are doing. That's 100% obvious - Totally messed up my long term disability leave due to messing up dates and information. Messed up my treatment this week with no notice to make other arrangements. There is no actual doctor at this practice - there are no actual trained mental health professionals - just a couple of nurses writing scripts. It's kinda crazy. They lie to patents, bait & switch people, cause panic attacks over stupid stuff and try to charge you for their mistakes - when they can't keep their own vacation schedules straight - it's really sad and frustrating dealing with them. I personally hope they lose their licensing for spravato and scripts after the way they have mistreated me - the stories I have documented over the last year are wild. Telling me you are writing scripts for your husband so you can take them is unethical and you should not joke about it with anyone especially not your patient. I don't care if it's an antibiotic or not your ethics are poor. It's not cute or funny. PS the owner Ally's laugh is super obnoxious while people are in treatment - they would be goofing around joking / talking outside the treatment room - totally unprofessional - no noise cancelation or white noise can combat that laugh - I can't tell you how many times I've listened to you talking to your clients about their meds?!? No confidentiality here.... Look elsewhere - I'm sure a better clinic will open up in the next year if I have anything to say about it.

If you don't take care of yourself, you will not be able care for others…read more One of the best decisions, I made was calling Mind Align in April 2024. I can't say enough great things about Ally and her staff! From the moment I walked into the office, I felt welcomed and cared for. Ally took the time to listen to all my concerns without rushing through the appointment and allowing me to feel free and unashamed of what I was experiencing. Their expertise and compassion made a huge difference in my experience. The staff is friendly and professional. They are available and attentive with my urgent concerns and challenges. As well as answering all my questions and made sure I felt comfortable throughout the visit. I truly appreciate their dedication to patient care and continuing to help me. I would highly recommend them to anyone!!

I had a great experience here, from the beginning, everyone was kind, welcoming, and professional…read more I felt comfortable and respected throughout my experience, and I truly appreciated how understanding and attentive the staff were. I would definitely recommend to anyone looking for a supportive and caring environment. Great doctors!

This place is TERRIBLE! they don't take basic state insurance.Which is extremely inconvenient. I…read moreliked my doctor so I decided to pay out of pocket for their services AND out of pocket for the medication I need. Suddenly, there are excessive charges on my bill for whatever reason.The site where the bill is broken down does not reflect at all why I was charged so much all of the sudden. Actually doing the maths doesn't add up either.. with a calculator.. so they are just flat out robbing people. Shameful.

It has taken me one year to write this review, which has allowed me to reflect on the journey we've…read morebeen on these last 365 days. Our family was at a crossroad and my husband was struggling to find his way back to us. That is until he found NIRC. I am forever grateful he found your program and walked through your doors. He entered broken and came out stronger. You gave him back his clarity and set him down a path with guidance, compassion and the tools that he needed to succeed. Pastor Bill Orris was his beacon and helped lead him through the fog. I am forever grateful that he found your program and ultimately found himself again along the way. He has now been sober one year and counting. There are no words to express the gratitude I have for your program and the impact it has had on our family. I honestly think we would be on a much different path had he not found NIRC and I hope that our story can give hope to others that are navigating through the darkness that there is light at the end of the tunnel. Thank you NIRC and all of the staff that brough my husband back, not only to me, but to our family. We've made so many amazing memories with him this past year and he is able to look back, remember and reflect on everything that we've done together. His life is no longer a fog, it's now vivid and clear with purpose and filled with endless love.

Absolutely horrible experience. I would not recommend Northern Illinois Recovery center. Her is…read morewhy: 1. Intake specialists lie to you. They said I can contact my son via cell phone. I am a single mom and I asked to have access to my son via cell phone and my work iPad to keep them updated. I will share the actual texts between me and the intake person at the end that proves this. 2. This facility is not equipped to handle detox. Day 1 of my arrival they gave me Valium to treat my alcohol withdrawal. They waited 10 minutes after I swallowed the pill and called the ambulance telling me they have no Intravenous or intramuscular available to give me, and they called an ambulance and sent me to a local hospital emergency room. Upon arriving there, the ER doctor said I was fine and the northern Illinois Recovery center should have waited at least 30-40 minutes for the Valium to work. My vitals were fine and the ER doctor was said I was medically cl to go back and he said I needed nothing from them as he checked me out and said all my vitals were good. Now you know I'm going to receive a bill for the ambulance and the ER visit that was completely unnecessary. That shows you the incompetence of the staff and the Director of Nursing at NIRC that made the decision to send me to the ER via ambulanc. Even the paramedics in the ambuLance said my vitals were fine and why aER they sending me to the hospital ER...after giving me a Valium 10 minutes ago and not waiting for it to take effect. 3. There was one interaction with a therapist and case manager for a 11 day stay. Both of them were useless, no follow-up. 4. There was one educational class a day and that's it. 5. On my last day, it was 5:30pm and I requested to stay overnight so I may attend the 6-7pm AA meeting. The nurse Eunice even recommended I stay overnight so I can attend that and it'll end at 7pm and I can receive my final night medications, otherwise I'd have no medications for night if they discharged me because it was a Sunday and all pharmacies close at 5 pm. So he said he had to get permission from the staff and director Nick. The director Nick and rest of staff said I had to be discharged immediately because I changed my mind to stay and my discharge papers were done. That was the answer I was given. Now what caring treatment center would do that? Not this one. I had to leave then and there, unable to say goodbye to most fellow inpatient friends I made. They were crying and so was I. 6. All of this show what a unprofessional, uncaring and incompetent director and staff they have. Here is the text messages from the intake specialist before I went in saying he spoke to Nick director and executive director regarding they'd allow me to talk to my son via cell phone and use of my work iPad.

Dr Hull is an excellent therapist. He has been an enormous help with strategizing ways to help my…read moreson improve in school. He is a low-keyed, warm and caring professional. I also give him credit for telling me that my son does not need to be in therapy- many mental health professionals would be happy to keep encouraging a normal teenager to keep coming in for sessions. He also stated that if my son ever needed his support he would be happy to see him.

Michelle is wonderful. Plain truth she's completely honest and upfront. She listens and advises…read moreunlike others who just listen and don't say much of anything. The office is private with a calming atmosphere that makes it comfortable to be there. Michelle is willing to look at all aspects before making any determination or advice. All around a great caring experience. I highly recommend her.

Dr March is intelligent and caring. She helped our child during crucial times. But unfortunately we…read morehad to part ways because she became accusatory and caustic towards me, when I was specifically seeking help in parenting with a difficult ex. It really came as a shock. After that, I was afraid of seeking her guidance. So while 90% of times she was helpful, the unpredictable snaps made it very hard for me to continue on relaying information to help my daughter. She also doesn't take feedback well unless it's exactly what she expects to hear. For example my daughter told me she didn't enjoy therapy and when I told her that she automatically pointed the finger at me and said that I had caused it to happen. In fact I never even blamed her for that. I very much just wanted her to know that and it could be simply because therapy brought up issues my daughter wasn't ready to confront within herself yet. I just hope Dr March can understand that the way in which you communicate to parents matters. We are people too. We seek you out because we want what's best for our kids. We are not perfect but neither is anyone. Aside from this, she's smart and caring and I wish all the best for her and all the children she helps support.

I couldn't have been happier with everything about Thomson. The initial phone call was a bit…read morenerve-racking, due to the thought of memory loss in myself. The person I spoke to was so nice and accommodating. I was able to go over with her my insurance information, and she explained what the next procedures would be. She sent me a questionnaire via email just as she said she would, and that I was to complete it and either send it back or bring it with me to my appointment. I was so happy I did that so that I didn't have to feel rushed completing it at the office. I went to the Barrington office which was closest for me, and easy to find. Parking was good. The front desk receptionist was very nice, everyone had masks on, and my wait wasn't long, before the doctor came to get me. I met with Dr. Karafa and his assistant. Both were very welcoming and relaxed me immediately. After going over my questionnaire and asking a few more questions, his assistant and I went to another room and began testing. She was as sweet as could be, and made me feel very comfortable. I was there a total of two hours, which went by fast. It was recommended that I bring someone else with me, but my husband had to work and I was by myself. It worked out just fine that way. Dr. Karafa scheduled a time and date for us to go over his findings via telephone, and he called me exactly on time and answered any questions that I had after thoroughly going over my report with me. I would recommend anyone to go to the Thomson memory and attention center, I'm sure your experience will be just as good as mine!

Dr. Karafa was wonderful to work with and he was great with our child. He gave us so much insight…read moreinto our child's assessment and we feel confident in his services. He is a great asset and we're so lucky to have found him.