Terri was recommended to me by another inspector and although we went with a different inspector recommended to us by a friend, I was impressed by Terri's responsiveness and emphasis on customer service. I would call him in a heartbeat. Thanks again and good luck! read more

We're first timer home buyers and David was the perfect introduction to the world of building inspection. He was our realtor's preferred home inspector and we can see why... We learnt so much about our house from following David on the inspection - he pointed out things that require fixing, things we should consider fixing as well as spots to watch out for/ check periodically. He also entertained our seemingly crazy questions with utmost sincerity (we don't know anything so we threw everything at him). Overall, thank you David - we really appreciated your help and guidance! read more

Terrible. Did the work first then sent out his contract. His contract limits his damages to a nominal amount (which is expected) but makes the client responsible to defend him in court and pay his attorneys' fees if he is sued by somebody else (like the buyer, if you are not the buyer). Totally outrageous. read more

We're in the process of buying our first home, and we chose David based on a recommendation from our realtor. We were nervous about the inspection, and (based on warnings from family/friends) we were prepared to feel overwhelmed with all of the issues that could come up. David showed up early to the appointment, and was already taking notes about the building's exterior when we arrived. Throughout the inspection, he made the process easy and straightforward, helping us to understand and prioritize the various issues that he found. Not only was he very knowledgable and detailed, but he also communicated in an engaging and clear manner that left us feeling well-informed and much less anxious. read more

My husband and I are first time home buyers and David was recommended by our Realtor Erik Von Muller, who we trust and we are so glad he point us out to his services. David is very thorough, doesn't rush through the process, provides guidance on what need it the most immediate attention -very clear and concise communication. I highly recommend him. He actually said he was there if we had any additional questions that the job didn't end with his visit. Thank You David! read more

Well, we went back to David to help us with a place in Cole Valley. He totally got us on the right track and we sealed the deal.. Now it's been like 4 months later and he's still helping me figure out what the heck to do with our garage. I feel like we've made a friend and partner for life, and we are EXTREMELY lucky to know David! read more

David performed the inspection on our San Francisco property. He was incredibly responsive with our questions, and incredibly professional; he's clearly a subject-matter expert in the field of real estate. David has my highest recommendation! read more

I can not say enough good things about David from Arch Home Inspection. Our Realtor used him for our home inspection. He was friendly, detailed and meticulous in looking at all of the aspects of our home -- from a tiny water stain on a cabinet to measuring moisture in the attic. As a first time home buyer, I had an endless list of questions and he answered all of them thoroughly and made great recommendations. I walked away with a great understanding of what I needed to do to maintain my house and also a handy dandy online packet that I could easily reference. The most impressive part was when we had a pipe issue in the inside of the wall about 5 months later. I called David in a panic (not knowing who to call) and he came over in 10 minutes. He helped to resolve the problem and stayed to get me on track with the developer, who fixed the issue. I can't say enough good things about David; his evaluation and support is above and beyond any contractor or home service we have ever worked with. read more

Today, Oct 15, 2018. The inspector, David Milne, is ok because his service is nothing special as another written review. My condo is a brand unit and David did not know to use the Nest Thermostat and Google Home Mini. He told me that the Nest Thermostat does not work. However, I test it and it runs well. Plus, David Milne does not take credit card or PayPal for the payment. He did not mention what type of the payment he wanted before he came to do his job. Event I have sent him 5-6 email mention the price. His charge $450 for inspection. it is higher than another company, and this is not a good service. I am not recommend him to anyone. Please read and check out before you have booked with him. read more

tl;dr: Did the basic job. Not helpful when an issue arose. Definitely not worth the price. David spent about 30 minutes in the unit doing basic things such as turning on and off the lights and testing electrical outlets to make sure they worked. He noticed that the latch on the kitchen vent was screwed in too tight and signed off. All was great until I tried to have a washer/dryer delivered. The design and configuration of the specially built washer/dryer closet was off, so that even though there was a dryer vent, no dryer with a vent would fit. To make matters worse, there was also no plug for a washing machine. I called David to ask for help with the issue, and he said all I could do was talk to the developer myself, or spend an extra $1,000 to get a washer/dryer set up that would wash half the clothes and dry them in twice the time. He even admitted that if he were in my situation he would be "disappointed" in the work. I asked for my money back and he declined saying that I did have options. Bottom line: I don't know what he added over the city inspectors. When there was a problem in the design he was unhelpful. I won't be using Arch Home Inspection again, and I wouldn't recommend them/David to anyone else. read more

David is fantastic! My husband and I are first time home buyers and David was recommended to us by our agents. He arrived early and was professional, friendly, thorough, and informative throughout the inspection. David explained what he was doing and why, and his assessment of each area inspected, so that we left understanding the scope and the results of the inspection. He obviously has a passion for building construction technique and history, and it was evident that he both enjoys his work and takes it seriously. We are so happy we were able to work with David! read more

I have used Arch Home Inspection on more than one occasion and have only had the best experiences. David has always come through and been a great resource. He not only explains everything in a clear fashion, but is also there if you have any questions later. We recently had a difficult experience during remodeling and were at odds about what to do. David was able to suggest several solutions which ultimately pointed us in the right direction. I truly believe that Yelp reviewers sometimes get sidetracked, particularly when their frustrations have little or nothing to do with the service provided. In our case, it was a great benefit. Kudos to David. Have used David three times in the past and looking forward to using his services again. read more

Dave did a great job with our initial walk through on our new house and says he is always happy to get calls. Didn't make us feel stupid about our basic questions and a really thorough walk through. read more

This review is long overdue. David came recommended by my realtor, John Twomey, 4 years ago when I initially bought my building. There were a bunch of issues in the building- some minor, and some major. Dave was extremely thorough and pointed out all of the issues, and told me to keep and eye out for some of the more major ones. Fast forward 4 years. I realize that I really need to start addressing the major issues. I hired a contractor who insisted that his repairs were on the up and up, but there was something sketchy about some of the work. Enter Arch. I figured I need someone with construction/inspection expertise on my side to review what was, and wasn't acceptable. David answered a bunch of my questions and concerns on the phone, and he even went out of his way and came over to help me do the walk through. Very generous with his time, and extremely thorough. Highly, highly recommend! Worth every penny!!!! read more

We had David do our home inspection when we bought our house 5 years ago. We were quite happy with the thoroughness of the inspection and how we provided context around the findings. However, that's not the reason for this review. Since then, David has a been a valuable resource for recommendations for contractors, phone consultations when issues have come up, and recently, even coming by the house 30 minutes after we called when we found an "issue" during some construction, and wanted a second opinion. He really goes "above and beyond." read more

Frank and Arch Inspection handled two full inspections for me and thank goodness he did since there were so many things that were in need repair in the first home that it would have ended up being a money pit for me. Frank is incredibly detailed, an exceptional professional and a great guy as well. He took the time to walk me through the report and was always responsive to follow-up questions. I highly recommend Arch Inspections and Frank and if I ever buy another home he will be one of my first calls! read more

David is great! We purchased our house from the previous owner eight months ago and the property never went on the market, but a neighbor in the real estate business recommended David's services very highly as a home inspector. Although at that stage we did not require a formal pest or home inspection report, for a very reasonable fee David took the time to crawl under, over, around and through the whole house with us, explaining to us in detail what kinds of work and expenses to expect. As first time home buyers that was an invaluable experience, lent credence by the fact that he is a licensed pest report inspector as well as home inspector. David's advice on the property has proven to be spot on. He told us lots about the history of the neighborhood, identified the major areas of work to be done-- complete with anecdotes and experience of possible pitfalls-- gave accurate estimates of what our costs would be, and gave us advice on what to look for in hiring contractors. I got the distinct impression that David does this work out of a passion for local architectural history, and vocation for appreciating, analyzing and troubleshooting structures. We've consulted with him on several occasions since buying, and he is always willing to help, with the tireless energy typical of those who really love their work. Perhaps what impressed me the most was how methodically ethical David is-- he was careful to tell us when he was giving us personal as opposed to professional opinion, and was careful to always give complete options when responding to questions about specific items. For instance, I very much got the impression that, while David is certainly well connected with contractors, he maintains a professional aloofness in explaining the options and looks for a match of services to requests instead of just trying to dole out business to an old boys' network. We really can't overestimate how grateful we are to have come across David, and even though I've never had occasion to hire another home inspector for comparison, my intuition tells me that David's must certainly be one of the best. We highly recommend him, five stars is probably not enough. read more