Excellent responsiveness and quick turnaround. Todd was great and did a thorough job with the…read morecrawlspace inspection. He is very knowledgeable about homes in the area and the inspection was thorough and efficient.

Todd was great with his response time and very punctual. He was also helpful to us for any issues…read morewe had afterwards. Would highly recommend him

Alex was incredibly professional and knowledgeable about both the home inspection and mold…read moreinspection. He's flexible and easy to work with and very prompt with delivering the reports. He even took the time to walk me through the entire home at the end pointing out all the major issues that would be included in the report and how the issues would need to be remediated. We did find mold in the home and the additional mold report and testing was added to the appointment that day and he was very up front with cost for sampling etc. Would highly recommend to anyone in need of home inspection / mold inspection!

I had worked done with this company in May. It is now July. I got a message from someone named…read moreTammy telling me that "if I don't pay my bill by this week. I will begin adding late fees and send to collections if it's not paid this week." I was out of town because my husband passed away and I had to take care of some business. I think the owner of this company needs to retrain his staff on how to be more polite with clients and not as threatening. The check is in the mail As soon as I read, this ...Iwill never do business with them again because of Rude staff. And I will never recommend them,train your people better have a nice day.

Chester is an awesome guy. His inspection for our house was immaculate, and helped us to surface so…read moremany issues that we wouldn't have found otherwise. What I'm most grateful for is that Chester gave us peace of mind. Not only was his writeup extremely detailed + came with recommendations for safety improvements -- but he spent an extra hour with us on the phone to go over detailed sections of the inspection, explaining to us things that we were too embarrassed to ask anybody else :) Our home transaction went so much more smoothly thanks to Chester + West Valley Structural! Thank you!!

Ghosted me when trying to contact them about details in the report multiple times…read more They were thorough, but don't follow through with what they quote.

Elite Home & Commercial Property Inspections did an absolutely outstanding job. From the first…read morepoint of contact to the completed inspection, everything was smooth, professional, and stress free. Scott is personable, knowledgeable, and took the time to thoroughly explain his findings in a way that was easy to understand. His attention to detail and expertise truly sets him apart. You can tell he takes pride in his work and genuinely cares about his clients. On top of that, very affordable, easy to communicate with, and scheduling was quick and convenient. If you're looking for a trustworthy, reliable, and highly professional inspection company, I can't recommend Elite enough. We will absolutely use them again and confidently recommend them to others.

Scott is very knowledgeable in construction and processes. He is very thorough and really checks…read moreeverything as if he were buying it. I am so thankful we were able to come across Elite HCPI! I just wish we had known about them sooner.

Had a new construction inspected by Brian. The entire process was seamless, from appointment to the…read moredelivery of the report. Got the report the same day. I was glad that I used his services as he identified a few aspects, that I would have definitely missed.

Absolutely amazing service by Brian. Here are a few reasons why I'd recommend him without…read morehesitation: 1. Responsive and flexible: He worked around our tight escrow timeline and was always quick to respond. 2. Professional and reliable: Brian coordinated directly with our real estate agent to access the home and complete the inspection while we were at work--super convenient. 3. Detailed and easy to understand: The inspection report was extremely thorough, filled with clear photos and explanations in plain language (perfect for someone like me who isn't super home-savvy). He even included cost-effective suggestions--like simple one-hour DIY fixes from Home Depot--that could save us money right away. After the inspection, I texted Brian with a few follow-up questions, and he took the time to call me personally to walk through his findings and recommendations. He was clear, concise, and genuinely friendly. Brian goes above and beyond to give you true peace of mind during the home-buying process. I can't recommend him highly enough!

I will echo many of the reviews here. I called Patrick because our kitchen had flooded and I was…read morevery concerned about mold. Patrick was responsive (called back same day), punctual to the appointment, and then removed all my concerns and gave me an education on mold, taking about 35-45 minutes total. And then he refused payment. Patrick is what you need when you have concerns about mold - knowledge, experience, and he's what you want in a service person - trustworthy, sympathetic, and great attitude. Cannot recommend higher.

Consulted with Patrick regarding some mold concerns in my home. He was very helpful and was…read morethorough with his explanations. You could tell that he cared and was honest. Definitely a guy you want in your community and neighborhood.

This review is long overdue. Jay from heavy wood did our earthquake retrofitting, which even…read moreinvolved pouring more foundation to increase our home's stability in an earthquake that hit from another angle. His attention to detail was stellar. He was back and forth with the structural engineer pointing out issues with the design, and even proposing superior fixes which were incorporated into the plan and verified. The project went smoothly and I was able to keep my earthquake deductibles low. I just had a contractor doing a home inspection for me point out how solid the retrofitting work was. Definitely a good value and I would highly recommend Jay and his team!

Good quality work from a small local business owner. Jay and his team worked very hard and long…read morehours to quickly get the work done.

We paid $900 for a termite treatment that didn't work - and they wouldn't honor the warranty…read more Hi-Tech did a spot termite treatment around a window in our home. Six months later I noticed more droppings and called Hi-Tech back. Their technician told me it was likely the house settling and nothing to worry about. When we opened up the window trim during a siding project, we found tons of live termites (see photo) - still within our 1-year warranty period. When I called the office, I was told the warranty only covered the "inside" of the window, not the outside. It is the same window and the same termite problem. They offered to come back out and inspect, but quoted another $900. No apology, no ownership of the fact that the original treatment hadn't worked. I didn't feel right paying again for the same issue - and for a company I couldn't trust to solve the problem. The inspectors themselves were professional and courteous. The office experience was not. I ended up hiring a different company who treated the problem thoroughly and has been excellent. I'd recommend Hi-Tech improve how they handle situations where a treatment doesn't work. A little accountability goes a long way.

In the winter of 2024, I noticed a swarm of termites coming out of my house. After contacting Hi…read moreTech, they responded quickly and sent out Jaden, who treated my home for subterranean termites. The process went smoothly, and I was satisfied with the service at the time. About 11 months later, I unfortunately noticed another swarm in the same area. I contacted Hi Tech again and, to be honest, I was a little frustrated that the earliest available appointment was over a month away. However, when the day finally came, they sent Zach out to perform the treatment, and he completely changed my outlook on the situation. Zach was outstanding. He took his time, was thorough, professional, and never seemed rushed. He explained what he was doing, answered my questions, and clearly knew his stuff. On top of that, he was just a genuinely chill and pleasant guy to work with. It's rare to find technicians who combine knowledge, professionalism, and customer service as well as he does. In my opinion, Zach deserves a raise or a promotion.