I've brought several pairs of shoes and boots to Kenny for repair…read more Kenny has provided me with premium service for several years. He does quality work at a reasonable prices. I've always found Kenny to be absolutely above board on pricing and repair recommendations. Kenny is also one of the nicest businessmen to work with. I highly recommend Kenny's for all cobbling needs.

I was warned by a friend that a very expensive pair of boots were ruined here but I always had good…read moreexperiences so I thought it was a rare mistake. Evidently not. Never again. I was already displeased that my shoes weren't ready when promised but then I was handed back a shoe that wasn't even fixed!! I didn't have the time or the inclination to argue with him so I took it & left & will go to the guy in King of Prussia to actually have it repaired.

I was recommended to this business to fix a zipper on a large suitcase that I was about to toss…read more The owner was friendly, and the price was very reasonable. It took a few days, and he did a great job.

Start off, this is the only review about the customer service over the phone. The website says they…read moredo purse /bag cleanings. I called to inquire if they clean backpacks, and whoever answered the phone repeated the question to me like I was not making sense, and then asked what color and when I said pink, he laughed and said no.

Dan and Joe are masters of their craft! Trust in their experience and expertise to clean, repair,…read moreadd tread, recolor, and recommend services!! The guys are so genuine and passionate about their work and your happiness. They are experts in their craft and work with luxury product with perfection and ease. As someone who can be quite particular, it's a pleasure to take my shoes in, I do not worry at all! Plus they are just stellar people and I'll drive 30 min. (Shoot, I'd drive longer) any day to be their customer! Prices are reasonable and what I would expect, I don't ever ask to rush, they're fast anyway. Plus, who wants to rush someone that is fixing your shoes?! They've got my lifelong business and referrals! Thanks Dan and Joe!

Shoe repair is an art that is hard to find these days. This shop offers expert repairs at…read morereasonable prices. They can work miracles with your favorite shoes that you have "broken in" but have worn the heels down. They must also work miracles on riding boots and tack as there is always lots of these types of repairs in the shop. Don't dispose....repair at Pisano!

Terrible experience. The guy didn't do anything that was asked of him and then took an attitude…read morewhen I asked why he didn't do any of the things discussed when the boots were dropped off for repair. He was supposed to replace the soles on both boots, replace the insole and patch a piece of fabric on both heels that had worn out on the inside. He didn't replace the soles, superglued the holes in the bottom of the soles that were causing leaks. He didn't replace the insole just glued a piece of leather down on the inside and didn't touch the heals on either. When brought up he threw out a number that was 3x what he had originally said it would cost to do the work described when dropped off and would not offer a reduction with the money already spent even though he did not do any of the work requested previously. Language barrier is definitely an issue but all the same to drop off after paying what he said it would cost for the work requested and then have none of it done and told to pay more was very frustrating. Would not recommend this place to anyone and will be looking for a competent shoe/ boot repair place going forward. Save your money and time and find somewhere else.

Excellent work and reasonably priced. Not many options in the neighborhood, but glad to have this…read moregentleman!

Excellent repair of a cherished green leather handbag. They even took the time to get the right…read morecolor thread for a perfect repair. I will absolutely use this business again. Very nice shop and excellent work.

Quick service, efficient and attentive. Highly recommend use them for belt repair and shortening…read more Looking forward to getting a few purses touched up here next.

These are my FAVORITE heeled sandals. When the strap popped like this I was VERY upset! I contacted…read moreBetsy Johnson and their customer service was NON EXISTENT! They didn't offer to repair or provide a discount for a future purchase. Therefore I took them to Pilgrim Shoe Repair. THEY DID AN EXCELLENT JOB!!!! If I ever need shoe repair again I will DEFINITELY use them again.

If you don't care about your shoes and you don't care about giving them your pick up ticket and…read morethem still not being able to find your shoes because they obviously have no system for the storage of the shoes they "fix", AND you don't care about going back to them twice to pick up your shoes and the work still not being done BOTH times...then this is your place! However if you care about your shoes I advise you not to go here.

Well, it seems three times I wanted service from the Malvern location- as the Kimberton $hop only…read moredoes equine services, and it was closed those three times exactly! First they were shut down for building repairs (who runs into store fronts anymore), second and third times were personal convenience for time and being in the area- it is out of the way by 20 miles... The shop was closed for vacation- both times! Seriously? I say three strikes you're out. Gotta find a shoe/leather guy that works. Hmmm... Gateway shopping center has a shop...

Exquisite, old-world craftsmanship is what you can expect from this shop, and the owner's skill and…read moreattention to the smallest detail is why I drive a distance to have my favorite shoes restored to perfection and like-new appearance, all for a reasonable cost.

Very friendly service and quality work. I highly recommend coming here. We brought in shoes for…read morecleaning and work boots for repair--both turned out very well. The prices are fair.

Terri, the owner, is incredibly talented and truly remarkable--a true maestro calzolaio. I brought…read morein my Ferragamo boots with completely worn-down heels, and he somehow sourced an Italian heel that's even better than the original. These boots are about 20 years old, and now they look brand new. The craftsmanship is exquisite. I can't wait to wear them again--I'm honestly amazed at how fabulous they turned out. I'll definitely be bringing all my repairs to Terry from now on. It feels like being taken care of by someone who genuinely understands high-end shoes and how to restore them properly. You'd expect this level of service in New York, but we have it right here in Harleysville, which is incredible. Thank you so much. the before-and-after photos of my boots speak for themselves! THANK YOU!