Need better sales people. They did not really try to sell us a home. They knew we were looking at a…read morecouple other builders, but it didn't seem to bother them. There were issues that went unanswered and those made our decision to choose somebody else to build our home very easy.

I used to work for them. Quality is a true standard. I've worked for other home builders. Duffy…read moreabsolutely is Quality!

I thought I had reviewed them before but I had not. A year or so ago I was having an issue with…read morewater seeping into my fireplace bricks. Ace discovered that the prior roofer(2017) had failed to seal a gap between the shingles and the edge of the chimney. The roof that was replaced was two layers, and when it was replaced with one layer, that left an inch or so gap between the shingles and and chimney, which they failed to seal and also failed to install proper flashing so that water would drain away from the chimney. Ace repaired the issue and their price was very reasonable. Recently, I noticed paint cracking and dampness in a ceiling. I called the company that installed the roof-as it is nearing the end of the warranty. They sent someone who said he saw nothing wrong, and claimed they might need better ventilation. He said someone would call. No one did. I called Ace, he went up and saw the source of the problem, a bullet hole-likely there from someone's errant New Year's celebration. He fixed the issue within 15 minutes. Ace is responsive, and most important, he acts with integrity and his assessments are credible. Irrespective of 'warranties,' I trust him and will always call him first.

They came out promptly, access the situation and provided a fair estimate. After approving the…read moreestimate the work was performed quickly and as far as I can tell solved the issue we were having with a roof leak.

If I could give them less than 1 star, I would. After my experience years ago at Vegerranian…read more(https://www.yelp.com/biz/vegiterranean-akron?hrid=Gy60gk0LRUzzCwFAYUeR3w), I thought I couldn't find anywhere to offer me a worse customer experience, but Dave at Iron Gate may as well have just said, "hold my beer, I can do worse than that." TLDR first: Dave, the sales rep, mis-measured my entry way and ordered a standard sized door. When the standard-sized security door came in four weeks later, the installer came to put it on and it didn't fit. He said they would either have to order a custom door, or shave 1/4" off of each side of our door jam. When I confronted Dave about how he mis-measured, he offered some claim that the door had a shim that kept him from being able to measure it right (even though that didn't affect the company who ended up getting it right). I was called a liar to my face and told that I should just take my business elsewhere. So I did. Now for the long-winded version. The lock on our old security door broke, and nobody makes pieces for that old lock anymore, so we started researching companies to replace it. Neighbors had warned us about Irongate, but the only other company to give us a quote at the time came back with a quote $1000 more than the one we got from Iron Gate, and we just couldn't pass up that price difference. It was going to be the exact same door from the same manufacturer. So we had Dave come out back in late August or early September and measure the entryway; he seemed nice enough at the time, very personable, like he knew what he was talking about. He said it was a standard sized opening, something that surprised me since our house is 120 years old and pretty much nothing on it is standard sized, But hey, he's supposed to be the professional and I watched him use the tape measure, so he should get this right. Since it was standard sized, it would only take four weeks to get the door in, and there wouldn't be an extra $250 charge for a custom door. Fast forward to install day (October 3) and I unexpectedly had to travel for work, but my father came up to be there so we wouldn't have to delay any longer. I got a call from my dad telling me the installer says the door was incorrectly measured, and that we have two options. Either they send it back and order a custom door that will take another five to six weeks to get in and cost an extra $250, or they can cut 1/4" off of each side of the door jam. I went back and forth on the idea for a few minutes before deciding to go with the custom door, although I was told I'd have to call in to officially order it since I'd have to cover the extra $250 charge. I called to Iron Gate later that day to find out what was going on with the door measurements and find out how they had gotten it wrong in the first place. Dave tried telling me that it was normal and that, "we work on these older homes in the area all of the time, and we just cut a little bit off of the door jam, it's no big deal." Maybe it is, maybe it isn't, but if you're going to be doing alterations and cutting my home, I feel like I should have been informed of that. What I had originally been told about the job they would do is they would remove my old door and install a new one. No actual alterations were ever mentioned. So I told them I would have to think about the decision for a few days and get back to them. About a week later I decided to go into Iron Gate's office myself and talk to them in person. I expressed my frustrations to Dave that it was now going to take another 5-6 weeks before we even had our door, at which point he cut me off and said it would be eight(!) weeks to get the custom door in. I called him out and asked why he had just told me five-six weeks the week before, and he just made a noncommittal comment about Iron Gate being at the mercy of the manufacturer for timelines. This same manufacturer makes the doors for the company who did our install for us, and had a custom door to us in four weeks flat from our original order date, but that's another review in and of itself... Admittedly, I got a little heated and asked what Dave and Iron Gate was going to do to make this right for us, since it was their original measurements that were messed up in the first place. Dave said, "Nothing. This is the price, take it or leave it." I expressed my frustrations again, and told him I wished I had taken my neighbors' advice when they told me to avoid using Iron Gate because of their bad experiences. He asked why I didn't do that, and I said, "Because you were $1000 cheaper than they were." When I told him I got other quotes after we had hired them, that were similar in price, he called me a liar and said they were the only ones who did this type of work. I canceled my order and demanded all of my money back (which I got). Argh, character limit reached, but long story short don't ever do business with these people!

Garrth, Great experience, replaced all the…read morewindows on our house including custom security bars and three security doors. All work and product was of a high standard and conducted in a very professional manner. I will use them again.

Caution Before Doing Business with G Ruh Concrete…read more I typically don't post negative reviews, but I feel it's important to share our experience to help others avoid a similar situation. We hired G Ruh Concrete to install a patio at our home a little over a year ago. Not long after the job was completed, we noticed several quality issues -- ones they acknowledged and promised to fix. Unfortunately, despite repeated assurances, the follow-through never came. Over the past year, we've made every reasonable attempt to resolve the situation: calls, texts, emails -- all ignored. Most recently, we've discovered we've been blocked on social media, which feels like a final attempt to shut down any communication or accountability. We've given them ample time and opportunity to make it right, but at this point, we want others to be aware. If you're considering working with G Ruh Concrete, we strongly recommend proceeding with caution. Our experience has been one of frustration, broken promises, and zero professionalism when it came time to address their mistakes. Feel free to reach out if you'd like more details about our situation.

Gavyn and his crew did a great job on our driveway and patio!!!! Punctual and attention to details!…read moreDefinitely would use them again!

Super professional and great quality work. Completely cleaned up their work site every day, which…read moreshows respect for the work. Not cheap, but very well built

We sought an estimate from this company and the experience was disappointing. We found them…read moreon-line because they were advertising a screened in porch special - 20ft X 12ft porch for $38,000. "Mike" came out to take measurements for an estimate of a porch plus a deck. His estimate for a 20ft X 14ft porch was $58,000; his estimate for a (roughly) 22ft X 16ft deck was $39,848. I called to ask why the porch, which was only 2 feet bigger than the special that was advertised was $20,000 more and if we could do something different to decrease the cost such as change the porch size or the materials. He told me no. And that right now, because there's so much work, they can pretty do what they want and what they want to do is increase their profits on porches which are harder to do than decks. I asked him if they would honor the "special" they had been advertising when we called them to come do the estimate. He said that their "website should be updated already." But that doesn't change the fact that they were advertising $38,000 for a 20ft X 12ft porch when we called- and there was no deadline for that price. Anyway, seems shady. They reeled us in with the advertised $38,000 porch price but then gave us an estimate where the porch was way more but the deck, which is, according to Mike, easier and more profitable, is $39,000. What a coincidence! Would not trust them. Glad we walked away.

I was very pleased with the professional and friendly service provided to me by Lance and Jeremy…read more They were very helpful in answering my questions, and thorough in cleaning and inspecting the chimney. I appreciated that they took the time to inform me of any concerns they had but did not try to pressure me into any immediate decisions or additional services. I highly recommend this company.

The Chimney Guys Pataskala, OH are a honest, decent, hardworking company. So glad they service…read moreCols. market & other areas. My chimney repair was excellent from start to finish. Jesse tech and Lance were wonderful to work with. The Office Staff Michelle and Brandy are so supportive. I am so grateful for your help with my recent chimney repair. 5 stars to all. Glad there are companies still out there that shine. Thank you! Gloria 7/11/26

Excellent value, quality & service! Ron Frye made the whole process so easy & free! Highly highly…read morerecommend!

We needed to have some beams installed on a basement wall. C & J was very courteous and…read moreprofessional. The gentleman who provided the quote was thorough and didn't try to sell us items we didn't need. The workers were very nice and did a good job. We even needed some extra paperwork as part of our closing before selling the home and they were willing to provide us with this information within a day. Above and beyond. Thanks!

Ace Handyman did a great job patching a drywall hole and painting it…read more Roman was our craftsman and he was timely, professional, and knowledgeable: the work product was excellent. I highly recommend him.

The patio screen door needed adjusting. ACE tech showed that the rollers inside the bottom of the…read morescreen door frame were missing ... the Dominion home in Westerville Highland Lakes was built in 2002... so no surprise here. I was very surprised at the bill ca. $450. They found the part at I believe it was Home Depot. Very hefty upcharge.