We called multiple deck and patio companies. A few were unreliable in getting estimates. Others were significantly higher. They were middle of the road cost wise. Quality wise they were great. Very fast once they started (there were delays due to weather). When they did the demo of the previous deck we discovered the original cement deck from when the house was built. They were able to remove it without affecting the length of install by much. Everyone we dealt with from on-site team to getting the estimates etc were great and fast response wise. read more

Cap City Decks & Patios - The new patio with just a landing deck. - Patio Coverings Near Me - Columbus, Ohio

Hey, I had a review post a year ago about how bad my deck/ patio looked after just 1 year. Things we were told did not come to pass like the patio portion not sinking and about the deck itself and the quality of the wood and work. Zach was great at taking the money but after the work got done he turned into a ghost. Then out of the blue I received a phone call from him. He was totally apologetic and said that they would fix it. That was in 2023, the same year our son passed away. He rescheduled once and never showed up to fix the issues. Why play games. We have photos of the handiwork and we have a lot of people that have seen our impressive 3 year old patio. I would recommend searching elsewhere read more

I would definitely recommend this company if you are looking for a new deck or patio! Zach and Lauren were a pleasure to work with and were happy to answer any questions I have had. I ended up going with the Beacon Hill Granite Fusion Pavers for a 31' x 17' patio. It is gorgeous! I've had multiple companies come quote out a price and Cap City offered a price I couldn't refuse. The timeline was right what Zach had promised me. It only took them 48 hours to tear out the existing patio and put in the new one. Don't worry about them tearing up your yard either, they used wheelbarrows the whole time which was a big plus for me! Most definitely recommending them to all of my family and friends. If you want a new deck or patio call Cap City. You won't be disappointed! read more

Cap City Decks & Patios - Patio Coverings Near Me - Columbus, Ohio

See all

I wrote the review on Yelp on my laptop. I'm assuming it going to show up here. But just a little information: I hired Cap City Decks and Patios after two previous hires where the work was not acceptable. I was trying to get as much as I could while paying as little as I could. That was not a good idea. Anyway, I found Cap city while looking for someone to make my bad project a good one. A representative came out (on time) and listened to my deck story. He just listened while walking the deck, taking both notes and pictures. Though I wasn't sure he'd heard anything I said, turns out he heard everything, and said "I can build a perfect deck" it is perfect, the price was affordable, and the workers were efficient and professional. It took two days ti complete and they told me NOT to stain it for about three months, adding that November would be a good target. No other deck company told me that. Do, it's done, finally. I wish I had used this company from the beginning. read more

See all

I decided a couple of years ago to replace my deck. It was a mess. I looked for companies and found one that seemed reputable; the reviews were good to average, so I hired the company. The deck looked good but as time went on I noticed serious issues. I called the company to ask them to fix the issues, and someone came out, but insisted that the issues I was mentioning were not serious. I then shared my concerns with my son and a friend of his who has a construction business, and they tried to fix what needed to be fixed, but again, there were too many issues. So, I shopped around again, and finally landed on Cap City Decks and Patios. I asked for a consult, and Zach, one of the owners of the company, made an appointment and came out - on time, btw, and looked at the deck. I was very skeptical. He looked and took notes and didn't say anything for a while. He just walked and looked...then finally shared what was wrong. I knew it would have to be redone and I was really sad about it, but he was reassuring. He said he would not overcharge me; he understood the journey I had been on, and he said, "I promised I will build you a perfect deck." I believed him. I looked at other companies as well, but Cap City offered the best deal and also offered the best business relationship with me. They waited while I figured out how I was going to pay for it, and began the job when I was out of town, but we were texting the whole time. It took them two days to do it, and when it was done, I could affirm that Zach had been correct: they built a perfect deck. They were efficient, focused, and intentional in the work they did. They worked non-stop except to take a lunch break, and when they were finished they cleaned up really well, including nails that are always left over when a construction job is done (important since I have dogs.) I keep going outside and standing on it. I keep walking across the yard and looking at how they leveled the deck off (it was slanting downward before their work). They advised me not to stain it for at least three months (neither other company advised me of that), and said that if I had any issues or questions to feel free to call them. I am super satisfied with their job. My neighbors, who have watched this saga, are sharing with me how good it looks. After three tries, this one was a win. I recommend this company to anyone looking for a new deck. They are very affordable, honest, and committed to this work. They are not an old company; they "birthed" during the pandemic when everything was topsy turvy so they used the pandemic as an opportunity and not an omen. Go Cap City Decks and Patios! Thank you for your work! P.S. The deck is not fancy; I couldn't afford all that. I just wanted it to be right - and it is right. read more

See all

I actually wasn't going to write a review, but my final straw with this so called "company" was today. Back in the beginning of February I met with Zach to discuss adding a deck. He came out we chatted about where I wanted the stairs and the deck (I also have a poured patio on one side so I wanted a deck to come off of my stairs and go onto the other side) He drew out a little skecth, we chatted and honestly, I felt pretty good about them! Never once did he mention needing to dig up some of my new poured patio to put in a post or anything. After our inital meeting, I pretty much was ghosted. I called and texted to ask when the project would begin with no responses. Finally, Zach called saying he had some family matters going on which I completely understood and said no worries. Again, I had to reach back out to see when this was going to start because in the beginning of February he said they would begin in a couple of weeks. End of March is when the project finally began. One day into the job I look over and see them cutting through my new poured patio that costed us about 10k. We immediately stopped the project and called Zach to say what is happening, since this was NEVER discussed in our inital consultation. Zach then proceeded to yell at me over the phone in a way like "DUH WHAT DID YOU THINK WAS GOING TO HAPPEN? OF COURSE I HAD TO PUT A POST THERE?" My husband finally came and grabbed the phone out of my hands since he could hear Zach yelling at me over the phone. Zach came out the next day and we did come up with a resolution and Zach finally did admit that this was never spoken about on our inital consultation and he was sorry. Deck is finished and our first inspection failed therefore I didn't send out the final payment. The inspector said Cap City would schedule a reinspection. Cap City asks where the check is and I say well it didn't pass the inspection and we are waiting for the reinspection to send the check. Cap City says oops our bad we forgot to schedule that,we will do that now. They reinspected on 5/24 and I sent out a check on 5/25. A week later Lauren at Cap City lets me know they have not recieved the check I asked if we could give it a couple more days just to see if it shows up since there was a holiday. Lauren says no problem lets give it to Friday 6/7, I called Lauren on Thursday 6/6 to see if they check had come and there was no answer or call back. On 6/7 Zach calls me and then the owner Chris calls me (back to back). I sent them both a text saying I was on a work call and would call them back. The owner, Chris then proceeds to tell me that not having my check is a "red flag" and he's going to put a lien on my house. I was on the phone canceling the previous check so I could write them a new one. This company is shit straight up. Pay the extra money and get an actual company who cares and is kind. I've never been so excited to never have to deal with these pricks ever again. Can't wait to see what bullshit rebuttal they will have to say to this post. I've got every single text message and plenty of pictures to back it up. ps. workers also left trash and litter outside in my yard during the whole process. read more

Everyone we spoke to was nice. I late may we requested to install a patio, someone came to our house and gave us a quote. It was high but lumber prices were up so we went with it. They collected our down payment....then we heard nothing for 2 months. Today I called them to cancel, if you are looking for a patio of deck maybe call someone who's better at communicating and actually has time to complete the jobs they take on. I didint get my deposit back lol. It is what it is. read more

I had several quotes delivered for our back deck. This company was prompt with estimate but where Extremely high on the quote compared to the others by far. So I would advise to get several quotes before going with this company. read more