I had a little down time between meetings and, having skipped breakfast, I found this little spot…read moreup on the hill north of Carrollton. It's not much to look at. But it's cozy and friendly. At 11:00am on a Thursday the place was largely empty, maybe 10-12 patrons in a diner with a dozen or so tables and some counter seating. I was greeted at the door and offered any seat I preferred. I took a table by the window, and immediately greeted by another server. Earnest and sweet, I got a menu and a specials sheet. I ordered steak and eggs (with sausage gravy on the home fries I was offered. What I received was a perfectly medium rare sirloin, about 6oz - perfect for breakfast - encrusted with salt and cracked pepper (the multi-colored variety you can really see), along with my eggs over easy and home fries in a tasty sausage gravy with sourdough toast. It was absolutely delicious. My coffee never got to empty. The service was prompt and courteous, without being too much. I had an incredible breakfast, got a little work done, and passed a little time between meetings, and left thinking about when I might be back.

Traveling through Carrollton with my mom for a mother's day weekend. The Candlewood Hotel…read morerecommended Heartland Hill, as I previously previewed many favorable reviews and looked forward to breakfast. Food was very good...my veggie omelette was full of vegetables and my mom's French toast was awesome (I sampled and would definitely recommend.) For the prior comments on service, I am here to tell you our experience was very welcoming. The staff are all very friendly, helpful and accommodating. Many of the local customers greeted us, and while I received a traditional "morning", my mom was greeted with a "good morning" from the locals. The ambiance of Heartland Hill Restaurant is that of a local diner and our first experience was very enjoyable.

We had a great breakfast experience at the Airport Restaurant, great food, service and their many…read morepies looked amazing!

Casual little place at the airport in an old house. Food is average and worth the stop if you are…read morein the area. Fish had good flavor the bottom was just completely soggy. Fries were crispy and tasty but the Mac and cheese left a little to be desired.

If you want a unique but traditional afternoon tea experience, you need to visit The Van Horne!…read more Their food is all locally sourced, and I am sure all delicious. I had their potato soup, which was incredible, the steamed broccoli with cheese which was good, and the Tea for Two with a friend. We got to try their day-old strawberry scones and their raspberry scones of the day (which, by the way, I would not have know which was old and which was not if we hadn't been told). Each of us got to choose 3 sandwiches, which I have not experienced before but appreciated, and I enjoyed all 3 of my cucumber sandwiches. We also each got to choose our own quiche slice from the two daily flavors. I really did appreciate how each person could get exactly what they wanted while still having a full tea experience. The nut rolls and Mexican wedding cookies were also yummy and I wish I could have had more. Each of us got to choose our own tea as well, which is pretty typical, although not every place allows that. They had a huge menu to choose from, and the best part is that you can also order any of their teas to go in a tin to make your own at home. They even have some more unique flavors, such as some oolong varieties. The service is a bit slow, but everyone, from the owners to the servers, is so sweet, so you can't really complain. We had Emma as our server and she did not steer us wrong with recommendations we asked for and was able to tell us all about what we were getting. She is such a joy and in a great role. The ambiance is also unique. It feels like you are either in an antique store or old Victorian house. It really does look like an afternoon tea place. You do need a reservation, especially on a weekend. The space isn't huge and they do not have a huge staff, and you can tell they like to make sure they are prepared so it can be a relaxing, special experience, whether having tea or anything else they offer. I would recommend making a trip out here, and this is a definite stop any time I am in the area moving forward!

We were here for our 43rd wedding anniversary. It was so perfect. We were greeted promptly and…read moreseated. We had made reservations. Our server told us the specials of the day and told us about the tea. The restaurant is decorated so cute. Old fashioned and fun. We ordered the afternoon tea for 2. We had 3 half croissants each half a large scone each and a small piece of quiche. There were a few cookies and fruit on the tier also. We ordered the Chinese Keemun tea. It was delicious. We also had a cup of potato soup as a starter. The lovely owner came over to check in. She is so sweet. We will definitely be returning for another meal.

Hell yeah to Carrollton getting a great coffee shop!…read more Tons of flavor options for coffee. I've had an iced peppermint mocha and an iced peanut butter macchiato. Both were made to perfection. I didn't get a chance to try and pastries or food, but everything looked good.

What a great little place! Friendly, great service, and locally owned. The frappe and muffin I had…read morewas delicious!

Best place to visit in Carrollton. Annie had amazing customer service, and a smile!! Will be…read morecoming back!

food was good but the place was dirty everywhere !!!dirty tables, restroom was worse I've seen in…read moreanyplace around it's comparable to a 3rd world country . no paper towels in the restroom toilet was backed up. The place wasn't to busy for someone clean up. I watched a young lady who worked there walk over to the trash bin to pick up the dirty plates and made a half assed attempt to pick up around it and left dirty napkins on top of the cabinets. Three seconds more and she could have put trash where it belonged but chose not to.if owners don't change things this place is DOOMED!!!

Went through and got the $5 meal deal, everything was fine until I bit into my mcchicken and…read morerealized there was a hair, I brought it in and they made me a new one. Bit into that one and what do ya know another hair!!!!! Require your crew to pull their hair back!!!

All of the workers are constantly high and when I order they dont give me the right food. I go…read moreduring midnight hours and every time I have problems. The food is either burnt or messes up in some way, I've never had a good experience and am waiting long times for my food. I wouldn't recommend at all, the day shift workers are the only good part of the entire restaurant.

ADA disability discrimination in full force…read more We had a beyond horrible experience this morning with the store manager. We are in town for a funeral and staying in Carrollton. We wanted some treats in the morning so we stopped into the store. I am disabled and use an individually task-trained service dog to assist me with my daily living activities. IMMEDIATELY when stepping into the bakery the manager said we cannot be in there with a dog. I cheerfully explained she was an ADA service dog who was fully vested and had service dog emblooms and tags on. (Because a service dog is recognized by law as a medical device for someone with a disability.) She said she didn't care, the dog wasn't allowed and we needed to leave. I said that we couldn't be refused service for having a service dog. She started yelling at me and my husband about how it didn't matter, that no pets were allowed. I explained she wasn't a pet and that it's a federal law to allow an ADA service dog to accompany me in any public space. She just kept yelling and then began screaming. Threw stuff down behind the counter, stomped off into the back, threw stuff back there. I stated taking a video to protect myself. She came back out, again, yelling and being discriminatory. I was firm, but calm (I know my rights as a disabled person). She didn't believe me and kept bullying me. That's what it was bullying. She kept saying how there were so many fake service dogs. I agreed, I empathized and told her how much I hated them too, and she kept yelling more. Still, not believing me. I stayed calm and stood there. Finally I said "I'm NOT legally required to prove it to you, but I can. I have her ID card. Do you want it?" She got really snotty and laughed and said "Yes, (prove it)". I told her that this is NOT an ADA requirement, but I'm happy to keep the peace. She was laughing at me, smirking. I handed her a federal register ID card. Her laughing stopped, she got mad and stomped into the back. Her coworker then realized my dog was a service dog and this was a learning opportunity. She became very willing to learn and asked me what she could do. I explained the two questions that could legally be asked about a service dog. I explained different types of service dogs. I explained ADA laws and how to uphold them and respect the handler. We talked about the extensive 18 months of training my dog went through, and so much more. The assistant even took notes. She ended up leaning a lot and was great. The manager was absolutely horrible. She went and called the owner who was horrible with my husband at first. He started rude and condescending. Told my husband WE needed training on the laws. Nope. We know them quite well, thank you. He even called my husband a jerk. A jerk! When my husband called him out he backpedaled and said he was taking about the health department guy. Hmm. In the end the owner came around, but, this was a MAJOR case of discrimination based on disability, harassment and violation of my rights. We've filled a complaint with the state attorney general.

I am responding to the review from Nicole H. on 4/27/2024. I was in the Betty Kaye Bakery at the…read moretime that this 'incident' occured, and I saw it with a different set of eyes than Nicole did. When I entered the bakery, I could see that she was berating one of the employees, who was trying desperately to communicate with her, but Nicole H. would not let her finish any response without butting in, and talking over her in a very combative manner. I was also there when the manager called the owner, who immediately talked with the man with Nicole H. It appeared to me that the conversation that the men had was civil and came to a decent conclusion. It also appeared to me that Nicole H. was enjoying every minute of HER condescending behavior, HER smirking, and HER poor aggressive to even witness a grown woman behave in such a way. Of the three in Nicole H.'s group, the dog, by far, was the best behaved. Nicole H. should also realize that the business is located in a rural farm community, where most residents own animals, so the manager/owner/employees are not new to animals. What that are new to is poor behavior, stinging accusations, and hostile threats. I would go to this business every day if I could, and I know that I would be treated just as I treat those who work hard there every day, with repect, gratitute, and appreciation.

Maybe get people serious about there jobs I was there waiting for 10 mins in drive thru kids throw…read morefry's at each others laughing got the wrong food wait another ten min to them telling me soda machine do t work so I can't get drink now so the 3 time they try to give me food and still any right at this put ice work 16 hours and tired of it so I just drove off you want all this money but can't follow a list maybe you should go back to school middle school so u can learn how to read

First i walk in and use the restroom and it needed attention. I went to wash my hands and there's…read moreno water pressure in the men's restroom. I walk up to the counter and order the fish sandwich combo and two chocolate chip cookies with a medium lemonade and i asked for the fish to be dropped fresh . My order comes out fast and i watched to see if they would follow my request. My fish patty wasn't fresh . I observed a female manager pacing back and forth between the front register and the drive through window eating a burger around the food. Then i watched another employee eating as well . Whats crazy is the corporate office for Wendy's is in Dublin , OH so you would think Ohio would have the best representation of the chain restaurants . This restaurant is in Carrollton , OH south of Canton . Piss poor service.

I was appalled at the behavior of the one employee that started my 2 sandwichs. The older lady was…read morerude, and aggressive, yelling, and stating loudly how she wanted to leave work early and lock the doors hours before closing time. She interrupted me several times while trying to give her my order. She threw the cheese aggressively into the wrong container. Not to mention she was verbally aggressive towards her 2 other coworkers. The experience was so disrespectful I won't be going back. Management should really look into their employee, I wish I could list a name, but the employee was not wearing her name tag either. ​​

Nothing wrong with the food--that we know of--however, the staff there are the…read moremost rude, unpleasant, and nasty restaurant personnel I have ever encountered anywhere in the world. We typically patronized this location at least once or twice a week, so we have noticed a steady stream of new employees through the years. This latest crew was overtly rude when we arrived to pick up our online order. Apparently, FOR ONCE they were able to make our sandwiches immediately and the worker felt it necessary to remark that they'd been ready for an hour. Last week, we ended up waiting 40 minutes for our order because 7 customers walked in right before us!) Don't know what the woman's problem is, but her nasty attitude kept us from leaving a cash tip as we ordinarily do! I guess we were keeping her from her smoke break out in front of the restaurant, which is where we usually see her this time of the evening! Surely slapping meat, cheese, and some salad on bread can't be that stressful!

Like nothing I've experienced since the 80's The burger was the largest I've ever seen Service…read morewas good Would recommend trying this place at least once

dirty, so dirty. cigarette ashs all over my plate and food. Idk if the cook or waitress smokes…read more whatever man but my burger shouldnt be in the same hand as your cig. if you can bring a plate from to kitchen to me without having to take a smoke break. Maybe you should find a different job.