1. On 2/4/2026 @ approx 7 pm, staff called my sister a "b**ch" and told her to "GTFOH" after THEY…read moremade a mistake in change. This is Chevron Store # 208 630. 2. They gave her extra money. She was exhausted after a 12 hour day caretaking of my elderly mother and other sister with Down Syndrome. So, she just took the change and walked to her car. Staff ran out after they realized her mistake and demanded the money. 3. My sis looked and saw there was too much money and started explaining she didn't know and a Samoan lady in her late 40s to early 50's yelled, "GTFOH b**ch" and my sister tried to further explain and the lady called her a "b**ch" again. If she actually wanted to steal the money, she could have taken off as she was already in her car. ******************************** 4. I get ALL my gas & ALL car washes there and many runs for snacks and have had positive experiences with staff. I will NEVER go there EVER again. ******************************* 5. The place has been robbed and had a few incidents but my sister did NOT go there with a gun, nor did she chain an ATM to a truck to steal it after smashing thru the doors, as happened in the past. Their past victimhood does not justify harassing a customer and saying, "You're no longer welcome here" essentially. Obviously, that staff has an anger problem, or mental illness or has NO CLUE about logical deductive reasoning, since she had no self awareness that my sister did nothing wrong except overlook that the bills were $20's instead of $1's. She just took money handed to her and was focused on getting home after an exhausting long day. 6. I went to the store later to complain and one lady nodded with no counter or denial, confirming what happened. I'm filing complaints wherever I can to get to who is in charge in the chain of command. Hopefully that lady is fired. She really committed Unlawful Harassment as defined under RCW 7.105.010(7). Pathetic. Sickening. How can anyone talk to a customer like that after THE STAFF made the mistake? Insane. 7. This is their feedback link online, but my complaint would not go through, so I'm contacting corporate and the legal team and others high in the chain of command.... https://www.chevronwithtechron.com/en_us/home/contact-us.html

While we do not buy our gas here, we use this car wash. There are many choices in Federal Way to…read moreget our car washed and we choose to drive a bit extra just to use this location. The price is reasonable and the car comes out pretty clean on the other side. Some car washes will leave the center/back dirty or won't really do that good of job, not Brown Bear! Highly recommend!

Visited the Brown Bear Car Wash in Federal Way and had a decent experience overall. The right pay…read morelane is very tight and the scratches on the surrounding panels make that pretty clear, so be cautious if you drive a larger vehicle. Compared to other car washes I've been to, this location felt a bit slower in processing the line, which could use some improvement. That said, the free vacuum area was super handy, especially for clearing out some trash I'd been putting off. I do wish the summer hours were extended a bit; it gets dark late, and it'd be nice to swing by after dinner. Overall, not bad just a few tweaks could make it much better. JY review

What an amazing wash place! I purposely wanted to leave this review for"Frank."…read more This was my very 1st time here so I didn't know what to expect, and there was Frank who came up to me with a big smile. He even offered to remove sap spots on my car. If it weren't for Frank's help, I would have been there at least an hour extra trying to get the saps out. If I were a CEO of a company, you would have been promoted to a top level Frank. Thank you for going above and beyond. BBCW provides free towels too which I have never seen elsewhere. Price was good and hardly there was no wait in spite of being busy Friday afternoon because employees work diligently to get things going. I was so impressed with you BBCW. Manager/Supervisor, please relay this note to Frank. He deserves a recognition.

Please either close the pumps with fresh paint or put a "wet paint" sign to prevent this, (see…read morephotos) from happening to others.

A convenient stop for gas while driving along I-5. I stopped here for gas while driving northbound…read moreon I-5 and found the gas station easily. It is not the first gas station off the highway, but has a clear entry (I entered on 348th). Easy drive-up/out access to the pumps, not difficult to maneuver it or out which is nice. The food/snack store was a good size, but I didn't stop. I was on a mission to get home before 10 p.m. if I could (I started my day's driving adventure at 4:33 a.m.). The pumps themselves had novel nozzles I hadn't seen before. Fun to try it out and see how they worked. Pumping was smooth and there was minimal drippage when the tank was full and I took the nozzle out. The fuel types were arranged least expensive/regular on the right with supreme/most expensive on the left, typically I have found the ordering to be in the opposite direction (from left to right) so keep an eye on which option you choose for your car. The area around the pumps, window washing supplies/trash can, and the ground were all clean. I enjoyed the final screen after paying that said "Thank you, Please come again" with a picture of a house on it. Yes, the drive continues!

Been coming here since they built the gas station. ZERO effort to pick up trash, ZERO effort to…read moreremove the oil/gas ALL OVER the ground. Considering it's not that old, it's in worse shape than the rest of the gas stations in the area. Finally had it after SLIPPING IN OIL GETTING IN MY CAR TODAY.

Ok let me add a more recent review as all of them are 5-8y old. Prices are cheaper than other…read moreplaces and it's tempting to fuel from them . BUT if after you pump gas from this station your check engine turns on just know if because they have a super bad quality gas. I used it for a month and the moment I added gas from them my car check engine light turned ON and I didn't know what was the cause( because everything was good and the mechanic checked and all was perfect) . Until today when I fueled from shell And the check engine light turned OFF immediately!!!!

Bought several items and two bags of beef jerky that said two for $10. The cashier rag them up for…read more$17 and when I asked why he said the promo was over, although they still had the promo up. I asked for a refund and the cashier said no refunds. Never going back no wonder this placehad two stars before my review. Bunch of thieves. Don't give your money to this place ever!

There was piss all over the bathroom and I told them and when she looked she pretended there…read morewasn't. I told her I wasn't gonna pull my jeans down and sit in piss, then she's like "it's gonna take 10 minutes". There was a second bathroom but only for employees. Usually when that happens they are supposed to let you use the other one. Also why is it listed as all gender when the mens sign is still next to it? Also they pretended to speak barely any English on top of everything.

I frequent here for gas. Out of all the Costco's, this location and Tacoma location are always the…read morecheapest in gas. Expect long lines daily. If you try coming early in the morning at opening time, it's not busy. Look at the app to view gas prices and hours of operation. I'm a satisfied returning customer.

The path towards the gas fueling area is very interesting. At times, it takes up to 15 minutes to…read morearrive at the fueling area. Afterwards, it doesn't take very long until you are back on the road again. Also, this location usually has better prices than other locations I have visited.

Probably the cleanest/best smelling public bathrooms I've ever used. Yeah, the guy cleaning outside…read moreone morning got mad at me when I accidentally dropped a plastic spoon on the ground that he'd just cleaned, but. It was 5am, I get it.

Great simple car wash, drive thru. $10 for single wash and free access to vacuum your car. Or you…read morecan pay a membership of $30 a month unlimited. The location is not convenient for me but I like that you get the free vacuum access. They used to give out free garbage/waste bags and air fresheners but they stopped that. I'm still happy with the service they offer.