I had a disappointing experience with this vendor. Communication was consistently unprofessional,…read moreand the interaction to be unnecessarily rude and dismissive. As a customer, I expect to be treated with courtesy and respect, even when questions or concerns arise.

Jose and his team did a great job resurfacing our 900 sq ft concrete patio, including repairing a…read morelot of existing issues and installing a French drain. They were very respectful of our property and meticulously careful protecting our pool during construction. Response time was fast, and communication from beginning to end was exceptional. Their pricing and payment schedule was fair, and they finished within the time originally quoted. Highly recommend.

Amazing service and great customer care. Is super understanding and willing to do whatever project…read morewe wanted that he was able to get done. Great and reasonable pricing for the sizes and time of the job. Norberto is a super sweet man and the progress of our dream poolside is exactly how we wanted it.

Great job. Timely, honest, friendly…read more Norberto is fantastic. He and team do great work. I recommend Castro Concrete and check them out if you need this service.

We entrusted BP Construction to complete a major retaining wall replacement project. Not only did…read morethey professionally and expediently demolish and rebuild the wall -- they did so completely within the estimate, and made sure we were happy with every step of the project. We HIGHLY recommend this amazing team. 5-stars!

We used BP Concrete to repair a damaged curb at the front of our house. They worked directly with…read morethe city to pull the appropriate permit and completed the work within a week, including city site visits. Daniela, who works in the office, was a great communicator. We would definitely use them again!

Abel and Angel were a pleasure to deal with and the quality of their work was outstanding! My wife…read moreand I needed to have the concrete entrance and walkway in front of the house retextured and resealed to satisfy HOA requirements. We didn't expect the guys to make it look like we had new concrete poured. Great work and my highest level of recommendation.

Beautiful job done by Abel and his son Angel redoing concrete driveway and replacing with stamped…read moreconcrete. They were on time every day, ahead of schedule, and explained every step of the process. We were highly impressed with their work and would definitely recommend them.

"Restora" is under new management and it is now called "Desert Concrete Restoration." I think the…read moresame crew is doing the same crap job because I've seen the photos from other reviews and I experienced the same negligent job. BE CAREFUL OF BOTH COMPANIES AND DO NOT HIRE THEM. I hired Desert Concrete Restoration to do a smooth concrete overlay to fix the terrible stamped concrete that another company did. However, Desert Concrete Restoration left a worse job than what they attempted to fix. I personally observed her crew members openly smoke marijuana ON THE JOB SITE (one of them would leave the job site to obtain his fentanyl fix from the drug house down the street and is now in recovery, which I PERSONALLY observed). Another crew member was the owner's son, who only worked for 2 hours per day. As a result of her crew's open and reckless drug use: (1) this job was ongoing for 2 months because the crew has had to fix their mistakes 4 TIMES, as they were not able to get the surfacing right; (2) the expansion joints are ALL crooked (only one was done correctly) and cut jaggedly and in a zig-zagged pattern, with cut marks laden throughout the sides of the concrete because the person who did the cutting job would openly smoke blunts while working; (3) the finishing is lumpy, uneven, and has excessive trowel marks, which are unevenly distributed; (4) there is no finishing or beveling on the sides of the concrete, which is similarly uneven, lumpy, and has dried sealant drip marks (despite the previous company's negligent work, the sides of the concrete were at least finished. Desert Concrete Restoration even ruined already-straight sides and finish); (5) the crew forgot, on a daily basis, due to the fact that they were working while high, to cover the filters of my pool, so concrete collected in the filter (one of them forgot a screwdriver in the skimmer for about 2 months). As a result, (a) I had to pay out of pocket to have the filter changed before the regular due date; (b) the owner of the company, when sealing the concrete unevenly and unprofessionally, broke the plug of the filter cartridge, which flooded my property and required me to incur additional out of pocket costs; (c) due to the fact that so much concrete dust (and a screwdriver) collected in the autofill filter, the autofill broke and the pool flooded concurrently to the owner breaking the filter plug, thus exacerbating the flooding of my property and causing me additional out of pocket costs. I priced fixing their mistakes and the quotes were in the $20,000 range. DON'T HIRE EITHER COMPANY OR YOU WILL BE SORRY. I've reported Desert Concrete Restoration to the California State Licensing Board and anyone who is a victim of their crew working under the influence should do the same. As a response to Anthony P's post: I believe this is a fraudulent response. I have never contracted with Anthony P., I've never communicated with Anthony P., and I have absolutely no idea how Anthony P. knows about my job. However, if there was nothing wrong with the job, then there would be nothing to communicate with me about to "fix," right? I think people who read this will be smart enough to discern the fraud, particularly from the contradictory response. Nonetheless, I have absolutely no idea who Anthony P. is and why he is responding. PLEASE EVERYONE BE CAREFUL OF THIS COMPANY AND DO NOT HIRE THEM!!

The worst company I've dealt with in the last 22 years of living in Palm Springs. They flat out…read morelie! Never show, when they do, the people sent are unknowable of anything concrete? We started daily with a joker using our bathroom for 30 minutes every morning, that they showed. Then they might work 20 minutes, until there dead equipment broke. Then they would leave never to return. They said they could do the work in a month, they would move the furniture, and when done clean up, and wash the windows, they didn't start until a month and a half later. Said it would take a week, but after a month, I had to leave town, so they slopped a coat of sealer on it, and said they were done. So I left town with a garbage strewn pool, with dirty windows, coated in sludge from there expert bathroom, power washer. When I returned 3 months later, the sealer had disappeared, and all the cracks opened up, and there patching had chipped off. The owner came bye to look at it a week later, got down on her hands and knees and tried to pick off tape that was glued in the sealer? Said she might be able to get back to it in a month and a half. Well my house is a pile of patio furniture, blocking my guest room, and garage, so I said, this is a problem from 6 months ago, and I couldn't wait. So she blew me off. Her schedule not mine . Well long story short, it's a family run con job! Kimberly, her husband, and there person Maning the phones, Claudia, are all con artists. There workmanship is worthless, there guarantees are worthless, they do not stand behind there product. And they lie through their false teeth! Total tragic, unprofessional, band of "Desert Carpet Baggers!" Use anyone but Restora Con men! I started this last April, notified you then, notified you in July, then as soon as I returned. You had full knowledge of the issue, for 6 months. So then I guess I need to know what might have been your timeline. I did ask 4 times for a date, never got anything other. Than after Christmas... Well you sit in your house full of patio furniture, unable to use your patios, because a company you paid in full, can't schedule .like I said, I asked 4 times . So once again, you state false statements! Anyone interested in a class action law suit?

We had our bathtub removed and inserted a 5 x 7' shower latest greatest. It is so well done. It is…read moreabsolutely beautiful quality of work. Everybody that came in here seemed to know exactly what they were doing and really put some effort into it now recently, we had them install a laundry room where we could put a washer dryer in the bathroom in the back of the house where we do all our all of our living, watch, etc. as you get older, you need the larger shower you need the more convenience of where your washer dryer is so they just completed it today. The washer dryer fits perfectly and it's gonna be lovely. We really appreciate all the efforts.

This was my first remodel project so I had no idea how it would go. I wanted to convert a bedroom…read moreinto another master, with a bathroom and extra closet space. Guillermo was very patient with all my questions and took the time to explain every step of the way. The Desert Pride team completed the project within the proposed time frame. They were professional and respectful. I highly recommend Desert Pride and plan to use them again for my future projects.

Dave called me this afternoon and asked what I needed done. I let him know we wanted our pool's…read moreconcrete patio resurfaced and some Kool-Deck overlayed to help keep the temp down. He replied asking me to take pictures for him and also to provide him with all of the dimensions for the job so he could provide an estimate. It's not the customer's job to provide the contractor with dimensions. Lazy.

I'm a contractor and dave came out to my house and told me that he will do the job the next day…read morewhen he comes after 30 minutes he says I can't do this and walks out Very unprofessional

I have used Desert concrete restoration. in the past and have been very very pleased. The owner Kim…read more, is very fair and honest. She sticks to her word and follows through. I just had them resurface my patio last week. The technician she sent over, was well-trained, very polite help me remove all the furniture off the patio, and came back two days later to replace it. He's an asset to the company. His name is Jeremy. You'll be very pleased to use this company. My patio looks new again

They do a wonderful reliable Great customer service. So I highly recommend them .read more