We had a Friday afternoon "stat" lab order and no appointments were available. We walked in and…read morestaff were very kind to fit us in. Very grateful for their help and compassion. It's a small lab inside the Safeway so not super comfortable but again we were appreciative.

Their online site has never worked! I've made two appointments online and when I go in there's no…read morerecord of them. Waiting room is always packed to the gills. The lab techs are very overworked and understaffed. Lots of reasons to avoid this lab!! Mismanaged.

Carole is a true professional. She's caring, kind and takes care of business with ease. Plus…read moreher sense of humor is a real plus.

This place is comfy and great. So much better than going to a regular lab!read more

This used to be my "go to" clinic because it was low key, tucked away in a small medical building…read more They had decent, competent staff. No more. Today I went in at my appointment time and was told the system went down at 7:30 a.m. There was no call/text/email alert about what happened or warning that basically the lab was closed unless you had paper lab work orders. There was no information whether the system crash was everywhere or just at this location. This place has seriously gone downhill.

Don't go there if you don't had an appointment. you don't know when you can get served. I had a…read morereally bad experience several times in this lab. only one person works there. You won't be able to make an appointment in a month. One day I went inside 9 am to standby. Then I left after 4 PM. Today I when to blood tests at 8:50am. I had an appointment but my doctor forgot to send that test orders. I called the office and my doctor resent the order immediately. However, I had to resign in for standby. I waited to lunch time still did not get my bloodwork done. I was fasting, so end up I had to leave. No appointment available for another month. If I go tomorrow for standby, I'm not sure I will be able to get my bloodwork done. This place is really sucks. Used to be OK. Was several people work there, but now only one.

Nisha...what a rockstar! I *hate* getting blood drawn and Nisha was a perfect blend of totally…read moreprofessional and so friendly that I barely noticed the six vials she filled from my arm! Only a 20 min wait as a Friday morning walk-in, too. Amazing.

Nisa Nazrana is The Best: warm personality with very efficient professional skills. I enjoy my…read morevisits with her! My wife also has her lab work completed by Nisa and considers her The Best as well. Thanks Nisa!!

I had such a pleasant experience at labcorp, everyone was so helpful and so polite from the…read morebeginning to the end. Check in was fast and easy, everyone SHOULD GO ONLINE AND MAKE AN APPOINTMENT!! The whole staff was very professional and didn't seem like they were hating their lives and actually enjoyed doing their work and being there. It really makes a difference on the vibes the place gives. I ended up slightly fainting on my blood drawn and they were soo good about immediately helping me and making me feel better. I mean rushed into action, truly angels! Thank you

This a very poorly run business. They are highly unprofessional, with condescending attitudes, and…read morevery dismissive and rude. Their check in machine for which we have to touch is filthy beyond belief, disgusting. I'm here for a 1:30 appt and they are so screwed up I'm currently in the waiting room and it's 2:00. The gal inside getting labs is being asked personal questions and everybody in the waiting room can hear her as if she's in this room. Just terrible.

Deyshawna (excuse if I've mis spelled) was so comforting, professional, and helpful. I'm so…read moregrateful she was there.

Type of care Care quality…read moreOffice experience Absolutely horrible The rudest man ever works at this location. I do blood draws regularly and this is the closet location to me. This man is rude to everyone. He is literally the only person all of sudden telling me I have a payment at each appointment. Nobody is this location or others have ever told me that. I have to tell him each time I don't have a copayment. I'm beyond upset he drew my blood yesterday. Bruised me, rushed, didn't verify my name labels on the vial. Feel so violated by his disrespect. Won't be going back here ever again.

Brian has recently helped my company twice with special requests, including coming on site to…read moremanage an employee test as well as handling unscheduled drop in test at this lab. We also do testing for preemployment which goes very smooth with near instant results. The website portal is also very easy to navigate and arrange testing services for our employees. What a top-notch organization!

Love Dr Kunkle. He's attentive and so smart. Chronic illnesses can be challenging but he's always…read moreread to look and test and dig into what is going on. He's friendly. I'm a current patient but feel well taken care of. I will say treatment is pricey but when you're out of options sometimes you just have to find a way.

Great staff. The most tools for combatting inflammation and infection of any clinic.read more

Getting an appointment is especially difficult. With an abnormal test I have to wait 3 months to…read moresee the leg doctor and have to start with a NP, I love NPs but then I will have to wait to see the MD. I had to wait 6 months to see a primary care doctor. THIS IS BAD CARE, it prolongs the illness /problem and has the potential to worsen it. I am disgusted and frustrated the system runs so badly and I don't see it being addressed.

I was at Marin General on a Monday to pickup some x-rays…read more I found parking right away, and it was near the lobby. I saw that the entrance doors open outward, which seemed to be a problem for some people. The reception gave me directions, and I found Radiology quickly. X-Ray staff were super friendly and helpful. Very nice waiting area, plenty of seating. Overall, I much improved experience at Marin General @ 250 Bon Air Rd.

I feel like this place is getting a bad rap for issues beyond their control. I went in for an MRI…read moreonly to find out that my insurance claim had been denied. I was obviously frustrated and upset, but that's on United Healthcare, not the people at SimonMed. In fact, the women at the front desk (Katherine and Adriana... I believe those were their names) were incredibly kind, going above and beyond to try and help me out. They called my insurance, they called my doctor, they walked me through what I needed to do to ensure I wouldn't have to pay out of pocket. They made sure I was able to be seen the next day, and they did all of this with compassion, empathy, and smiles on their faces. Listen, healthcare in this country is a joke and MRIs are no fun, but let's not blame the people who are trying to help. If anything, the staff at the SR SimonMed made the situation as pleasant as possible. When I went back for my MRI, they checked in on me and even got me in and out early. Show a little kindness and you'll get it doubly in return.

This is my second time getting an open MRI at this location and I highly recommend! They make you…read morefeel very comfortable and supported when you have a fear of this. They give you a blanket if it is cold too. This will be my go to for imaging period.