We had a Friday afternoon "stat" lab order and no appointments were available. We walked in and…read morestaff were very kind to fit us in. Very grateful for their help and compassion. It's a small lab inside the Safeway so not super comfortable but again we were appreciative.

Their online site has never worked! I've made two appointments online and when I go in there's no…read morerecord of them. Waiting room is always packed to the gills. The lab techs are very overworked and understaffed. Lots of reasons to avoid this lab!! Mismanaged.

Carole is a true professional. She's caring, kind and takes care of business with ease. Plus…read moreher sense of humor is a real plus.

This place is comfy and great. So much better than going to a regular lab!read more

This used to be my "go to" clinic because it was low key, tucked away in a small medical building…read more They had decent, competent staff. No more. Today I went in at my appointment time and was told the system went down at 7:30 a.m. There was no call/text/email alert about what happened or warning that basically the lab was closed unless you had paper lab work orders. There was no information whether the system crash was everywhere or just at this location. This place has seriously gone downhill.

Don't go there if you don't had an appointment. you don't know when you can get served. I had a…read morereally bad experience several times in this lab. only one person works there. You won't be able to make an appointment in a month. One day I went inside 9 am to standby. Then I left after 4 PM. Today I when to blood tests at 8:50am. I had an appointment but my doctor forgot to send that test orders. I called the office and my doctor resent the order immediately. However, I had to resign in for standby. I waited to lunch time still did not get my bloodwork done. I was fasting, so end up I had to leave. No appointment available for another month. If I go tomorrow for standby, I'm not sure I will be able to get my bloodwork done. This place is really sucks. Used to be OK. Was several people work there, but now only one.

Nisha...what a rockstar! I *hate* getting blood drawn and Nisha was a perfect blend of totally…read moreprofessional and so friendly that I barely noticed the six vials she filled from my arm! Only a 20 min wait as a Friday morning walk-in, too. Amazing.

Nisa Nazrana is The Best: warm personality with very efficient professional skills. I enjoy my…read morevisits with her! My wife also has her lab work completed by Nisa and considers her The Best as well. Thanks Nisa!!

Easy walk in early morning no appt. No pain on blood draw! Clean place easy peasy will use this…read morelocation for all blood draws from now on very convenient

This a very poorly run business. They are highly unprofessional, with condescending attitudes, and…read morevery dismissive and rude. Their check in machine for which we have to touch is filthy beyond belief, disgusting. I'm here for a 1:30 appt and they are so screwed up I'm currently in the waiting room and it's 2:00. The gal inside getting labs is being asked personal questions and everybody in the waiting room can hear her as if she's in this room. Just terrible.

Arrived for a walk in fasting test that had to be done on a specific day. Confirmed walk in…read moreavailability online. A sign on the door said there was no walk in availability. Front desk turned me away of course. They need to have this information on the website.

Deyshawna (excuse if I've mis spelled) was so comforting, professional, and helpful. I'm so…read moregrateful she was there.

Brian has recently helped my company twice with special requests, including coming on site to…read moremanage an employee test as well as handling unscheduled drop in test at this lab. We also do testing for preemployment which goes very smooth with near instant results. The website portal is also very easy to navigate and arrange testing services for our employees. What a top-notch organization!

Love Dr Kunkle. He's attentive and so smart. Chronic illnesses can be challenging but he's always…read moreread to look and test and dig into what is going on. He's friendly. I'm a current patient but feel well taken care of. I will say treatment is pricey but when you're out of options sometimes you just have to find a way.

Great staff. The most tools for combatting inflammation and infection of any clinic.read more

I was at Marin General on a Monday to pickup some x-rays…read more I found parking right away, and it was near the lobby. I saw that the entrance doors open outward, which seemed to be a problem for some people. The reception gave me directions, and I found Radiology quickly. X-Ray staff were super friendly and helpful. Very nice waiting area, plenty of seating. Overall, I much improved experience at Marin General @ 250 Bon Air Rd.

If Hell were a place on earth, this E.R. would be it. The…read morefront desk staff was extremely rude. I came in with an eye injury, a painful one. Waited 4 1/2 hours and saw no one. When I questioned the front desk girl (who looked about 12 years old) she finally told me she would ask a nurse why I was there so long. The waiting room filled up three whole times and completely emptied out. Three times! I was the only one there still after three full rooms of people came and went. So, I asked the young kid at the desk again, after she promised she would ask a nurse as to what the incredibly long wait was about. A man came out of the back room and began berating me for asking about the times. Yelling with his arms swinging around, totally unprofessional and talking down to me with some B.S. street talk, like I was On the corner trying to buy a stolen watch or something. I just had to leave. No respectable human would sit there after that idiot came out and yelled at you. I still haven't had my eye treated, I just left there and I'll have to go in the morning elsewhere. I will be calling those ignorant whack jobs supervisors tomorrow. I'm not a complainer and I kept my cool the whole time, even when I left. Do yourselves a favor and never step foot in this bucket of crap. This place should really hire folks who have an I.Q. higher than the common house fly. The staff were cursing and the gals at the desk just sat and flirted with the security guys all day. I can't believe this place is a hospital and even exist. Someone should get this behavior on film and definitely document how they treat patients. Don't go there for any reason! You've been warned- swim at your own risk in that filth. If you do go there , you will be worse off when you leave than before. I've never seen a medical facility with such low reviews on Google and yelp. How is this place even in operation? The The folks that run the front should be fired immediately and the doctors should be ashamed of themselves for having such low life's represent them. Also, I'm curious why the "Community R" on yelp here who is responding and representing the hospital, only replies to the good 5 star reviews. All of the poor reviews on here, which are way more than good ones, they aren't responding to. I dare you- respond to my review, but I know you won't. Because you're guilty of neglect at this facility and you have absolutely no defense. Guilty folks always hide.

I feel like this place is getting a bad rap for issues beyond their control. I went in for an MRI…read moreonly to find out that my insurance claim had been denied. I was obviously frustrated and upset, but that's on United Healthcare, not the people at SimonMed. In fact, the women at the front desk (Katherine and Adriana... I believe those were their names) were incredibly kind, going above and beyond to try and help me out. They called my insurance, they called my doctor, they walked me through what I needed to do to ensure I wouldn't have to pay out of pocket. They made sure I was able to be seen the next day, and they did all of this with compassion, empathy, and smiles on their faces. Listen, healthcare in this country is a joke and MRIs are no fun, but let's not blame the people who are trying to help. If anything, the staff at the SR SimonMed made the situation as pleasant as possible. When I went back for my MRI, they checked in on me and even got me in and out early. Show a little kindness and you'll get it doubly in return.

Apparently, the x-ray tech is out for the week ?! and they couldn't be bothered to update their…read morewebsite so for those of us that made a special trip here and actually tried to call to confirm availability (but they don't pick up their phone) you absolutely just wasted at least an hour or more of your time. The website says open til 430 and 1 person waiting. That wasn't at all accurate. If you have alternatives, use them not this place!!!