The AC went bad and the temperatures were in the nineties. Air Pro had a new system installed the…read morenext day. My mom is 84 and was suffering from the heat. Mike could have charged us anything. Instead we got a great price and excellent service. They are great people to work with. I would highly recommend them to anyone.

Mike has helped us with HVAC issues. Recently installed a pump in our basement. Jonathan…read moreinstalled it. Work is done quickly and proficiently. They are also very efficient at returning your call, and have always got out the same day. We wouldn't trust anyone else with our home needs. awesome work, very friendly, and knowledgeable.

I highly recommend you go elsewhere for your services. Just like some of the other reviews imply,…read morethis company is more concerned with their bottom line than making sure customers are helped and satisfied with their services. While most companies offer a warranty with their work (especially after getiing a whole new HVAC system installed), this company does not stand by their work. First time I have ever encountered a "licensed" company that could not answer questions about the duct work and the problem that was happening after they installed the new system. Worst of all, they will tell you they can come back out and look at the issue via the phone (even though it has not been a year since installation) but will only tell you after arriving there will be a service charge. And do NOT expect a return call if you leave voicemails asking for an explanation.

TLDR: Please go somewhere else, if HVAC is your main problem dealing with Rudy Cools will become…read moreanother bigger problem - for years to come - and could also affect your health. Looking for legal routes now. Background: Rudy Cools installed my HVAC system in July/August 2023. My main issue was that my previous system was not keeping up with temperature when the hot outside reached above 92 F. I contacted them and asked if it was the system, the duct system, insulation issues or my windows, and they said a new system would fix the problem. I accepted and they sold me a new system. When installing they found mold within the system, so they recommended an air purification system to go along with the HVAC. Having a baby in the way I accepted no doubt to what I asked "if thats on the system, could that be in the ducts as well?" to which they replied "we checked when installing and no issues were found, plus the purification system will prevent that" so I trusted that response. The next weeks the AC upstairs (Damper system) was not functioning and temperatures were reaching as high as 90F inside the second floor. I reached out, they sent a technician to tell me it would be an additional $1.5K to fix. I call them very angry as they never mentioned that and this should have been resolved when installed. They agree and send a crew the next week to fix without a cost. I liked that. It was September/Oct already so heat went down and AC didnt need to work so hard so no issues there. In summer of 2024 the HVAC system could not keep up with temperatures over 92 F - which was my main issue to start with. I called them several times, they sent 3-4 different technicians that tried filing up the gas in the system, switching stuff, or just simply telling me "it was too hot outside and that wsa the issue". After dealing with that all summer I was fed with that and call them angry again, to what they told me "we will send the best technician we have" and they did. This super technician came and told me the duct system was not set up properly, and needed to be updated, with a price tag of $1.5K. I called them angry again since that was my question to begin with when quoting them for a system, and have been ghosted ever since. Its been 3 months now. On a separate story, my family and I have been having health issues without explanation. We did some mold testing here and there with negatives coming up, only to look into one of the ducts directly connected to the system and finding a goooood ole black mold colony hiding in there - even when having a air purification system, and having the installing team they saw nothing when installing. So not only they have costed me 1.5 summers with the same issue I originally had, $13-14k in costs, Health issues for me, my wife and my baby, but they also are now ghosting me and refusing to answer my emails or calls. This for me is as evil as it gets, and should not be even considered within your options for any type of services. Disgusting client service and should be held liable - which we are in the process of.

Danny is really straightforward with his bid and shows a great deal of respect for you and your…read moreproperty during his work. He came highly recommended by a friend who has used him on multiple projects over 20 years and I can see why. I'm thrilled with both the new HVAC that he put in as well as a ductless split unit that I added to a large sunroom.

I have 3 a/c units and needed one fixed last year. I called Tarlton randomly and got great…read moreservice. This year was another one and I can say the same thing. Responsive, informative, and priced as expected. Very pleased.

Talked to Mike about my AC going out in the middle of peak heat got everything done for a very…read morereasonable price compared to other competitors. Not only that but he was very good about explaining how and why things happened and how to prevent them. Not a salesman trying to make money but a forever recommendation from me.

I was having an issue with my 1st level Heating unit not coming on December 27th Am. I reached out…read moreto Mike at Real Cool Heating Air, I explained my dilemma and he advised he was a bit swamped at the time. However, he gave me a quick suggestion on how to get it back on, after giving it a go I realized I needed an expert. With in an hour, Mike did a follow up and called and me back to see If I had any success. We set apt for Monday December 30th 8am. He and Ethan arrived on time, tools in hand. diagnosed my furnace issues, educated me on the specifics and got the repair done. My Home is back nice and warm! These guys are AWESOME! They really know what to do and how to get it done Right! Mr. Wheeler

Eric is of a dying breed. Truly dedicated to his craft and making his customers comfortable in all…read moreaspects of the word. He is extremely knowledgeable and WELL SPOKEN on all things hvac. Dude took an unreasonable amount of his PERSONAL time to walk me through everything regarding my issues. Talked to me like I was a peer and did so before I even spent a dime with him. His customer service is absolutely platinum standard.

I strongly recommend this company. they came in today and replaced the AC units inside and outside…read more. it is very challenging because they had to drill through sheet rocks in order to get a 220V line from the breaker room. despite the challenges, they were able to do it in a very professional way and least damages. Mitchell the owner is a very nice guy and Dyrell his team lead is super nice, he knows what he is doing. No guessing No wondering. they work as a team and everyone knows what his role is. they cleaned everything afterword and were very organized. Now I don't have to worry about hot summer heats. if there was more than 5 stars I would gave it to them.

From start to finish fantastic!! Everyone is so nice, professional, knowledgeable, show up when…read morethey say, with great communication. The serviceman answered all my questions like he had all the time in the world (on a Friday afternoon), the lady answering the phone is super sweet and helpful and I even got to have an interaction with the owner who is very friendly. Great experience, highly recommend. Cyndie (mom) for Bailey while cat sitting in NC!

Cool Guy AC was very fast and successful in repairing my gas fireplace! Quick response and…read more friendly service, I would absolutely recommend to anyone.

awesome work. awesome people they are friendly and knowledgeablei don't have any problem in saying…read morei recommend them 100 %

We had the misfortune of our air conditioning blower motor deciding to quit a few days ago. It…read moreisn't absurdly hot out but the house retains heat and it is really warm upstairs at night. Nelson came to our house, he was polite, friendly and professional, not to mention fast! I know a little bit about the business of HVAC, my ex husband owns his own company up in IL. Nelson had us diagnosed and repaired by 3:40pm today! Super happy with him!!! We do not own right now but when we do we know who to call now! Thank you Caribbean Air, we are forever grateful!