When I arrived home Friday evening and did not feel the usual cool air, I immediately started searching the internet for a HVAC company that could come and repair my ac. After trying 3-4 companies and being told no one could come out until Monday, I found City Heating & Air. After reading wonderful reviews, I called. A very nice lady ( I think her name was Mary) answered immediately. I explained my situation and she took my information and said she will see if anyone was available and would call me back in about 30 minutes. In less than 10 minutes, she called to tell me that someone would be out in about 2 hrs. What a relief!!! Adam was at my home in exactly 2 hrs. He was very professional and pleasant. He immediately diagnosed what the issue was and explained and demonstrated to me what was happening. He answered all of my questions honestly and without hesitation. Everything I had read in the company's reviews were on point (except the 2 unfavorable one). Adam informed me of how important it is to have regular maintenance performed on the air conditioner, which I must confess, I had not had done in years. I decided to go ahead and let Adam clean my unit, and I was amazed at how badly it needed it. I would and have already recommended City Heating & Air to friends and family. I wish every repair person could be like Adam. I never once felt like I was being taken advantage of or overpriced. Great job Adam. I'll see you in the Fall for my heating unit maintenance! read more

City heating and air was one of the most professional HVAC business I have ever encountered here in Charlotte. I have had issues with my AC unit pretty much every year for the past 6 years. This was my first time contacting City and I am very glad I did. I was able to immediately get an appointment. Adam came out to the house, was very professional, taking the time to explain to me (and show me) the things that are wrong with my unit. When we realized that the whole unit was completely dead (I knew this was coming from previous assessments) he was very prompt at quoting me an extremely reasonable price. He was out to my house 2 days later and had the whole unit installed over the weekend (to work around my work schedule). Unfortunately the original installation at my house was not very quality. He took the time to explain my system to me, why it was bad and why what he was installing was a much better choice (at a very reasonable price). He was promptly on time and good for his word. As a female I sometimes worry that business people are trying to sell me more than I need, well with Adam that was never the case. I would absolutely recommend Adam and City Heading and Air to anyone and they will be my sole HVAC providers from here out. read more

Excellent service. My A/C stopped working today and I contacted City Heating & Air for assistance. The operator (Mary) promptly answered the phone with a friendly voice and great attitude. After a brief discussion of the problem I was having with my A/C, I was advised that a technician would arrive to my house within two hours. The technician (Adam) showed up promptly and on time, with a warm smile and professional appearance. After investigating the problem with my A/C, it was determined that I hadn't properly replaced my A/C filters in a timely manner, nor maintained my unit in general. Adam immediately went to work to rectify the problem, and in short order, my A/C unit was up and running stronger than ever. I'm a first time home owner, and I have absolutely no knowledge of the inner workings of A/C units. Adam could have told me that my A/C unit needed major work, or needed to be replaced, but instead, he was truthful, and performed the repairs with minimal cost. City Heating and Air Conditioning, as well as Adam, are extremely honest and professional, and I highly recommend them. I will definitely have them service my A/C and heating unit on a regular basis. Great job!!! read more

This company is ONE angry guy with a van and short temper (and once HE knows that YOU know that calling him was a mistake - he'll show it to you). He will be angry if you don't answer his text - and he'll be angry if you text him first because he is too busy "...for texting all day!"). He hates to put ANYTHING in writing (ever). Maybe some kind of phobia he's developed due to legal matters he's face in the past? He insists on meeting you in PERSON so that he can hard sell you with double/smooth talk "Okay, now I tell you the truth, my friend... blah blah blah." He wants to fill your HVAC with FREON... this way he can make HUNDREDS without even getting his hands dirty! A little work - a lot of money! Of course... he could just say "You need a BRAND NEW HVAC SYSTEM" without even opening the one you have. I was very disappointed. You've been warned, brothers and sisters... I did my part... now it's on you. read more

So my AC unit decided to stop during the night. I had called few other places and they all said it would take 2 days before they could come out (are you kidding me) this company said it would take few hours but possibly within 2 hours-WOW! Sure enough , they called me back saying they were in the area , they fixed the problem right away , some fuse that apparently was bad and it was just throwing warm air instead of cold , their price was very reasonable especially when they came out in the middle of night , I'll definitely use then again and will recommend them to all my friends read more

called city heating and air when we came home and the a/c was not operating ADAM answered my call and he was over by the house within the hour. fixed the problem right away within the half hour, then came by the house the next day to clean the outside unit.very soft spoken professional ,courteous,will call again during the winter to check our furnace for the winter . ADAM explains what he is doing so you can understand it in laymans terms.a person like ADAM is very good for the company,knows his stuff.keep him on board good help is hard to find nowadays read more

I can not stress how awesome of a company this is and how great of a technician they have with Adam. We called them at 6pm and Adam showed up within a few hours to first diagnose our AC issues, leave us with temporary air for the night and was back the following morning fixing our AC unit. This all started Saturday night ON Labor Day weekend. We expected good service, but he is so personable and professional that we can not say enough about him and his company. I would HIGHLY recommend them to my family, friends, anyone. read more

I just had service on my air conditioner from city heating and air conditioning. They have very prompt same day service, within a couple of hours of calling they were here.. Adam is very nice very professional and very honest. He diagnosed the problem quickly and had the system up and running very fast. Their pricing is reasonable and fair. Adam came to me highly recommended and I highly recommend him too with 5 stars. Thanks again Adam for your help. read more

Dealing with City Heating & Air has really been a very positive experience for us. Adam is always very professional and his pricing is always within our budget. He has shown time and again how important his customers are to him and will go out of his way to make your experience with his company a pleasant one. Without hesitation I would recommend his services to anyone I know. He will be the only company we will use from this time forward. read more

I called them after midnight on the 4th of July. They arrived to my house in less than an hour and had my AC working again in less than 15 minutes. They are friendly and professional. Their customer service is outstanding. This is the second time I've called City Heating & Air Conditioning, and I've had wonderful, fast results both times. They go above and beyond the call of duty for their customers. read more

I work as an engineer, and regularly troubleshoot broadcast equipment. I watched Andy troubleshoot my inoperative air conditioning system, and was quite impressed. Very professional, methodical and quick. He gladly explained each step he was taking to troubleshoot the system. No upselling and very reasonably priced. I'll most definitely call them next time I need a tune-up or inspection! read more

Very professional, reasonably priced with prompt service. Adam was amazing and fixed our HVAC the very next day. We have one year old twin boys and City Heating & Air kept them comfortable without any hidden charges. I will definitely be using this company again in the future and would recommend my friends and family do the same for their HVAC needs. read more

Definetely use Adam. He was referred to us by many neighbors. He did an excellent job and even loaned us portable a/c units to use while our air was out of commission upstairs. He was professional, fair priced, got back to you right away, explained in detail what was wrong and what he needed to do. Great service! Great guy! read more

Adam was great. The AC unit I had in my 3rd floor condo was the original unit from the 1960's. Needless to say, he had to do a lot of extra work, including running new copper tubing through the 2 condos below me. It was a difficult and time consuming job, but the end result is a 5 star accomplishment! read more

Adam from City Heating and Air is by far the best. We highly recommend them. My A/C went out on a Sunday when it was 90 degrees out. Adam was kind enough to leave a portable A/C so we could get though the night . Showed up first thing Monday with a new motor and fixed unit. read more

Adam is awesome. He is always very thorough and honest. His prices are competitive and he will take the time to explain any issues and let you decide without any pressure. Highly recommend City Heating and Air! Better than any other HVAC company I have ever used. read more

We have been using Adam's company for many years. We have even recommended him to family and friends. very trustworthy, explains everything, honest pricing, and always shows up on time and when expected. all super important in maintaining a customer's trust. read more

We had to have Adam come to our home and he went above and beyond to help us out. It was after hours and treated us wonderfully. He's honest, trustworthy and very fair. We definitely recommend his service. He is very friendly and professional! A++++++ read more

Highly recommend City Heating & Air Conditioning (Adam) and would definitely use them again. Adam provided prompt, professional, and thorough service for our HVAC system. Excellent service! read more