I've been using Steve and his company to manage a single family home since 2018 and it has been a…read moregood relationship. Steve himself is highly responsive and we've gone through enough adverse scenarios to build confidence and trust. Not the cheapest property management service out there, but a very fair price - and you really do get what you pay for in this industry (with only a few exceptions that don't currently apply to my situation).

Been trying to see property 16101 Matilija Dr, Los Gatos, CA 95030 for 3 weeks and the manager of…read moreit refuses to show it to us other than the scheduled showings which have not rented it out... I've explained we have work and can't make those times. I totally get doing 1 or 2 scheduled showings only but if you need a third you'd think he would be open to scheduling another showing for us to get the place rented... Probably wouldnt recommend if you want your property rented in a timely manner.

Twelve years later, here we are again with the Alex Aung Cupertino Real Estate Consultant team…read more In a world rushing toward AI for every answer, what stood out this time is something no algorithm can replicate: human judgment, patience, and care. Alex never once pushed us to make an offer. He did the opposite, asking quiet questions that helped us figure out what we actually needed in a home, and what we could live without. Yuchi made sure our finances were rock-solid before we wrote anything. She reminded us to budget for the nice-to-haves and steered us clear of money pits. Before submitting our offer, Alex walked us through the comps he'd prepared and, surprisingly, suggested we go in lower. In a moment when ceasefires get torn up every other week and the world feels uncertain, that lower number turned out to be exactly right. Behind the scenes, Alex paired our written offer with a strong verbal follow-through. We were shielded from the rest. Accepted as written. Two offers with Alex and Yuchi, 12 years apart. Both accepted on the first attempt. Yuchi is now voluntarily and unofficially project-managing our Sunnyvale home upgrade, taking time out of her schedule to visit stores and walk through options with us like it's her own place. Whether you're house hunting in the Bay Area, casually browsing, or just uncertain about whether now is the right time, reach out to Alex. You'll know right away you're in good hands.

Buying/selling a home in the Bay area can be crazy and stressful and we couldn't have done without…read moreAlex Aung Cupertino Real Estate team. We've both purchased and sold multiple properties with them all in Silicon Valley area and every time it has been nothing, but smooth experience and they exceeded our expectations. They are very experienced with entire Bay Area especially San Jose real estate market, which makes their expertise invaluable for us. We found that their incredibly detailed home price technical analysis report, prior to each offer we made is extremely useful and is very precise, unbiased, and well aligned with today's rapidly moving market and this ultimately guide us in securing our dream house confidently knowing we did not over bid more than needed to be in the game of bidding war in such a current competitive market. They also took their time to thoroughly review each inspection reports and disclosures with us, prior to each offer we make to make sure the property of interest has no hidden major repairs or red flags before proceeding with our offers . This again gives us great confidence in deciding whether to proceed with our offer or not. There were a few times they stopped us from proceeding further with offer due to costly foundation repair although the home is visually appealing on open house visit and other time with city's natural gas pipeline being too close to the back yard. There are many other incidences where their unbiased input was critical to our decision making on offer. They make sure that we as home buyer make the ultimate call on what price to offer with best of our interest. They work very transparently and truly have their client's interest at heart every step of the way in our home buying journey. From the get-go, they introduced us to a loan officer, proven track record of closing many home loans in a given time with best interest rate, from a competitive mortgage lender to get our pre-qualified loan approved, identifying our desired locations based on our family needs, help reviewing the reports and disclosures for red flags or negotiating and presenting relentlessly with seller on our offer to get it accepted in this multiple bid situations. What separate Alex Aung Cupertino Real Estate team from many other real agents in the Bay area is that they did not stop looking out for their clients right after the escrow is closed. When we needed to remodel our new house, they introduced us to their trusted and pool of resources, from their home builder network from structural engineer, licensed contractors, handymen, plumbers, heating/cooling electricians, painters and etc. They stepped-in and negotiated every quote for us. Just to make sure we are not getting ripped off and also get the best quality work for the amount money we needed to spend that give us ultimate peace of mind. Overall, we had great experience working with them every time. We will definitely go back and ask them to represent as our real estate agent next time whether home buying or selling comes along. We would not hesitate to recommend them to anybody.

This is my second time renting a home with Intempus…read more Interaction: Intempus team is professional and yet has been very flexible and accommodating to unforeseen situations. Maintenance: Each time their team has been really responsive to my requests and have taken care of problems thoroughly with follow up before and after. Overall, everyone I have worked with at Intempus, from the leasing agent (e.g. Lawrence Zuniga) to the maintenance team (e.g. Roberto) have been really great. It has been quite welcome to have these been taken care of so well so I can focus on living.

The homeowners association uses this company, and they absolutely don't do any maintenance,…read morecleaning whatsoever. They don't even respond to emails when you have questions, and they simply collect the HOA dues from time to time. They've changed the billing collection company, so every time you have to figure out how to pay the new dues. The billing software that you use has lots of bugs, so even if you set it to auto-pay, it will keep charging you additional fees. I am truly sorry if this is a company you have to deal with. If any HOA board members are reading this, please do not sign up this company to manage your building. It will get absolutely trashed. They will not do any maintenance or upkeep, and your property values will plummet.

No choice but to use them as my agent works at Coldwell Banker, which is right next to this branch…read more No update or whatsoever on the transaction. Took whole week to get a seller estimated

We have bought, sold and refinanced multiple times and this is the worst escrow office we have ever…read moremet. I was selling a house this time. We accepted the offer on 5/19 and was scheduled to close on 6/9. Susan Sayers from this title company was the person who handled our case initially. However, she went on vacation on 5/22 to 6/9. Really? Why did they have someone who was going to go on a vacation in 3 days to handle our case? We actually would be fine with this if everything went smoothly. Hell no! Before we came into contract, we had a question regarding the transaction of selling house. Our agent asked Susan Sayers and was given a clear answer. However, after Susan Sayers went on vacation and Robyn Sayers took over our case, Robyn refused to give a clear answer. We were okay with what Robyn did if this was an isolated case, as the question was tax related. However,they should have known the answer to our question, as long as they handled same situation before (and we believe that was why Susan was able to give a concrete answer). We mentioned to Robyn about what Susan told us, but was told that Susan was not reachable since she was on vacation. Yes, one shouldn't be disturbed during his/her vacation. But shouldn't she/he pass the work to the colleague clearly before going on a vacation? We had to spend hours trying to confirm what Susan told us. We were scheduled to sign the seller' documents on 6/7. Usually, we would expect to receive the estimated seller's statement one or two days before signing. But guess what? We received this document right on 6pm on 6/6. Should we have any question regarding the statement, who should we turn to for help? Or should we delay the signing in this case? The buyers were scheduled to sign on 6/8. We asked if we could leave the door key and garage opener at the escrow office, so that we wouldn't need to go to the property just to drop off the keys. They said no. Well, they charged me almost $2k and refused to keep the keys for me for one night. Okay, the last thing. What does "close" mean to a seller? Does it mean turning in the key and losing the house ownership? I guess no. It means that we should receive the funds on the day of close, right? But to this company, "close" simply means getting their work done, taking the money and walking away. Like I mentioned above, we as the seller signed on 6/7 and the buyers signed on 6/8. But the title company actually finished all the documents at 4pm on 6/9 and initiated the wire transfer after that. Of course, we didn't receive the money on the day of close. 6/9 was a Friday. We still didn't receive the funds at noon on the next Monday. So we called this company and asked them to trace the money. All we got was to keep waiting. They simply didn't even want to make an extra phone call for us after charging $2k from us. Maybe all I mentioned are detailed things and may not matter to some people. But it is the details that distinguishes good and bad companies. All I can tell is that this is a company who wouldn't want to take any additional responsibility no matter what. They are very self-centered and definitely below the average of all the title companies we have used. We will make sure to never use this company again and would recommend everyone to avoid them. They only had 3.5 stars before my review and most title companies have 4 to 5 starts. I guess this tells something.

We've been renting a charming little Palo Alto home from First Statewide for 6 years and it's been…read morea wonderful experience. Natalie and her team have always taken care of us and the property - responding to questions or maintenance requests with speed and ease. If you're in the Bay Area and need a place to rent, I can't imagine there's a better company to work with!

We rented a townhome in Cupertino through First Statewide Realty for nearly five years. They always…read moreresponded quickly whenever we needed help with minor repairs, and for emergencies like plumbing, we could call their emergency line and get assistance within 2-3 hours on the same day. The tenant portal on their website made it easy and convenient to pay rent and submit maintenance requests. Overall, we had a great experience with First Statewide Realty. The move-out process was also smooth and hassle-free. Natalie and Greg were very professional, and I highly recommend them to anyone looking to rent in Cupertino

Sue Chen and Rose were both so helpful! They answered our questions patiently and guided us through…read morethe process of purchasing our home very smoothly.

Sue was so quick, responsive, and easy to work with. We felt assured that she and her team would…read moretake care of all the escrow details necessary for the smooth sale of our home. Highly recommend her!

I had the pleasure of dealing with Louis at Brookside PM. Absolutely one of the most professional,…read morehelpful, informative, and customer oriented agent I have ever met. Throughout the process constantly communicating every step.. We are very grateful to have this level of service and professionalism in the property management. Absolutely and highly recommended.

We used to be tenants in a rental managed by Louis some years ago. We had lived in many rentals,…read morebut we never forgot how professional and understanding Louis was with our family. Fast forward to the present. Now a landlord, went straight to Louis for property management needs because of our experience with him as tenants. Again, Louis exceeded expectations. He knows the business and will make sure you're happy whether you're renting or own. 5 stars

As first-time home buyers, we couldn't have asked for a better agent than Rita. We worked with her…read moreover multiple years, and throughout that entire time she was incredibly patient and supportive. At no point did we ever feel pressured to buy--she truly prioritized helping us find the right home rather than just closing a deal. Rita's knowledge of real estate, especially in the Bay Area, is exceptional. She took the time to educate us on both the big picture and the finer details--from factors that impact long-term appreciation to nuances like lot positioning, street exposure, layout considerations, foundation tradeoffs, and even practical aspects like roofs, windows, appliances, and ongoing maintenance. This gave us a level of confidence we wouldn't have otherwise had. She consistently went above and beyond for us. She stayed up late helping us prepare competitive offers and was always flexible in scheduling tours around our work hours, even on short notice when timing was critical. When it came time to make an offer, she guided us through a fast-moving process and helped position us to win in a competitive market. Even after closing, Rita continued to be an invaluable resource. She helped us navigate the early stages of a home renovation, connecting us with architects, contractors, and gardeners, and making sure we understood both immediate and long-term maintenance considerations. We're incredibly grateful for her guidance, expertise, and dedication. We would highly recommend Rita to anyone--especially first-time buyers looking for someone who is patient, knowledgeable, and truly invested in their clients' success.

My wife and I had the absolute pleasure of working with Rita Chao as our buyer's agent, and we can…read moreconfidently say that choosing Rita was one of the best decisions we made throughout our home-buying journey. Rita is an exceptionally experienced real estate agent in the Bay Area. What truly sets her apart is her deep understanding of the region's real estate history, market evolution, and long-term trends. From our very first meeting, Rita took the time to clearly and patiently explain these broader market dynamics to us. Rather than jumping straight into showings, she helped us build a solid, high-level understanding of what buying a home in the Bay Area really means--financially, strategically, and practically. This gave us confidence and clarity early on, which was invaluable as first-time buyers navigating a very competitive market. When it came to the actual home search, Rita was meticulous and highly responsible at every step. She first helped us narrow down target areas and property types based on our budget, lifestyle needs, and long-term goals. During each showing, she provided thoughtful, professional evaluations tailored to each individual property. She would point out whether the layout was functional, whether the neighborhood felt comfortable and livable, the condition and wear of the house, and what kind of repairs or renovations might realistically be needed--both short-term and long-term. Her insights helped us see beyond surface appearances and avoid costly surprises. She patiently went through every important detail with us, carefully explaining potential risks that many buyers might easily overlook. This level of diligence made us feel protected and well-informed throughout the transaction. During offer negotiations, Rita was incredibly respectful of our emotions and priorities. She never pressured us into making rushed or irrational decisions. Instead, she advocated for our interests, helped us stay grounded, and once we were ready, worked tirelessly to secure the most favorable terms possible. Finally, what makes Rita truly special is her genuine warmth. She treated us like friends she genuinely cared about. Even after everything was finalized, Rita continued to check in, visited us, asked about our move-in plans, and offered help whenever she could. That level of care is rare and deeply appreciated. We are extremely grateful to Rita and would wholeheartedly recommend her to anyone looking to buy a home in the Bay Area.

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

We had a very positive experience working with Radha throughout the home-buying process. She was…read moreconsistently punctual, attentive to our needs, and took the time to understand what we were looking for. Her advice and guidance were thoughtful and practical, which helped us make informed decisions at each step. What stood out most was her continued support even after the transaction was completed. She has remained available and helpful as we navigate next steps, including remodeling considerations. We feel fortunate to have been referred to her and are pleased with the overall experience. We would recommend her to others looking for a reliable and knowledgeable real estate agent.

My husband and I recently purchased our first home and we are happy that we chose Radha to guide us…read morethrough the process. It took us over a year to finally get the right house and Radha was patient, communicative, and helpful the entire time. She responds to messages promptly and I always felt like a priority. Radha worked with our schedules to show us dozens of properties. She was very knowledgeable and pointed out things we wouldn't have noticed ourselves as first time buyers. We made many offers before succeeding, and Radha did a lot of work seriously vetting every property and all the paperwork. She gave both pros and cons so we felt well informed. We would definitely work with Radha if we were to need an agent again and recommend her to others.