I've been using Steve and his company to manage a single family home since 2018 and it has been a…read moregood relationship. Steve himself is highly responsive and we've gone through enough adverse scenarios to build confidence and trust. Not the cheapest property management service out there, but a very fair price - and you really do get what you pay for in this industry (with only a few exceptions that don't currently apply to my situation).

Been trying to see property 16101 Matilija Dr, Los Gatos, CA 95030 for 3 weeks and the manager of…read moreit refuses to show it to us other than the scheduled showings which have not rented it out... I've explained we have work and can't make those times. I totally get doing 1 or 2 scheduled showings only but if you need a third you'd think he would be open to scheduling another showing for us to get the place rented... Probably wouldnt recommend if you want your property rented in a timely manner.

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

This is my second time renting a home with Intempus…read more Interaction: Intempus team is professional and yet has been very flexible and accommodating to unforeseen situations. Maintenance: Each time their team has been really responsive to my requests and have taken care of problems thoroughly with follow up before and after. Overall, everyone I have worked with at Intempus, from the leasing agent (e.g. Lawrence Zuniga) to the maintenance team (e.g. Roberto) have been really great. It has been quite welcome to have these been taken care of so well so I can focus on living.

The homeowners association uses this company, and they absolutely don't do any maintenance,…read morecleaning whatsoever. They don't even respond to emails when you have questions, and they simply collect the HOA dues from time to time. They've changed the billing collection company, so every time you have to figure out how to pay the new dues. The billing software that you use has lots of bugs, so even if you set it to auto-pay, it will keep charging you additional fees. I am truly sorry if this is a company you have to deal with. If any HOA board members are reading this, please do not sign up this company to manage your building. It will get absolutely trashed. They will not do any maintenance or upkeep, and your property values will plummet.

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

This place is getting worse. No real person responds any phone calls or emails. They keep adding…read moreunexplained charges, and it feels like a scam. Honestly, it seems fraud.

We've been renting a charming little Palo Alto home from First Statewide for 6 years and it's been…read morea wonderful experience. Natalie and her team have always taken care of us and the property - responding to questions or maintenance requests with speed and ease. If you're in the Bay Area and need a place to rent, I can't imagine there's a better company to work with!

We rented a townhome in Cupertino through First Statewide Realty for nearly five years. They always…read moreresponded quickly whenever we needed help with minor repairs, and for emergencies like plumbing, we could call their emergency line and get assistance within 2-3 hours on the same day. The tenant portal on their website made it easy and convenient to pay rent and submit maintenance requests. Overall, we had a great experience with First Statewide Realty. The move-out process was also smooth and hassle-free. Natalie and Greg were very professional, and I highly recommend them to anyone looking to rent in Cupertino

I am writing a review as a former property owner of single family residence in Palo Alto. Legacy…read moreProperty Management was my property manager from 2020 to 2026 before we sold our property. Legacy is a class act and I would likely recommend them, and the owner Derrick, as reliable, honest, and committed to exceptional service. Legacy is locally owned and operated and there's a grass roots knowledge and understanding of the communities they serve and the people they support. I will miss the "old fashioned, just pick up the phone and talk" relationship that I developed with Derrick and his team. Best of luck!

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

Keyrenter Silicon Valley has provided expert property management services for our duplex units…read moreduring the past 9 years. Their team goes above and beyond for landlords and tenants alike. As a landlord I depend on them to manage all aspects of our income properties including monthly rent collections and deposits, annual income statements, maintenance requests and repairs, unit turn-overs, marketing and prospective tenant interactions, leasing processes and annual property inspections. Each of these responsibilities have been consistently executed without fail. The reason for such a great track record? THE PEOPLE WHO WORK THERE! You could not ask for a more attentive team of employees starting with Jay McDonald, the Director of Operations. She is responsive to every inquiry, question or concern. She provides insights and suggestions whenever I need a professional opinion. Her most important characteristic for me is her willingness to listen to any concerns I bring to her attention. She is quick to act on items that need correction or to alert another team member of an outstanding issue. In a nutshell, she has been there for my family every step of the way while we transitioned 9 years ago from a "do it yourself landlord" model into a professionally run business model. Team members Anthony Phung (maintenance supervisor) and Kevin Maguire (maintenance coordinator) handle any issues in a timely fashion so repairs get completed quickly for the tenants without having to bother me as a landlord. When needed, they communicate clearly and provides recommendations on how to proceed with appliance replacements, landscaping or emergency repairs. Kevin works more closely with us and is simply the best and we are grateful that he keeps up the properties so well. Other team members contribute to our hassle free experience by supporting the leasing side of our units. From turnovers to tenant screening to onboarding new tenants this group is simply dialed in. We appreciate the efforts that Eduardo Gonzalez, Irene Llanes, Kelly Almaguer, Travis Chu, Jonathon Moreno all put forth on our behalf. They have been 100% successful in finding quality tenants that are a perfect fit for the properties. Over the past 9 years Keyrenter has assisted us in completely remodeling 6 of the 8 units in our portfolio including extensive landscaping and hardscaping to enhance the appeal and livability of the units. Our success is directly related to the focus and commitment Keyrenter Silicon Valley provides to its clients. Thank you to the entire KSC team for your efforts. I hope that other property owners will look into your services to make their lives as a landlord stress free.

If you're a potential renter, please be aware! My significant other and I looked at a property in…read moreSan Jose that had been on the market for a while, we liked it so we put in an our applications. We got confirmation that they ran our credit and our paystub information. A week goes by and we hear nothing, I asked my SO to reach out and he did. The lady Irene told my SO there is a pet policy he needs to sign ( we don't have a pet) and that we are all set after that. Another few days go by and nothing. So I reach out to the number provided during the booking of the showing, no response. So now it has been almost 2 weeks since we submitted our applications and nada. I decided to reach out today and ask again. Below is the text message I received, even after giving my name preemptively, they still asked. Ironically it wasn't denied until I reached out, and they sent me a denial letter for an address I didn't even apply to. I WOULD NOT RECOMMEND THIS BUISNESS TO ANYONE TRYING TO RENT A PROPERTY, they are literally just after the application fees and won't tell you they won't approve your application until after they deny you and won't refund your fees per their "policy"

It's never easy being the first reviewer for a business! So much riding on one opinion!…read more That said, my story with IPS started poorly but ended fine. As any business relationship, it can take a lot of time to establish trust and navigate conflict. In the house I rented, IPS had been put in charge of placing tenants, serving leases, making repairs etc. The house we were living in was beautiful, but in poor disrepair. When I moved in and signed the lease, no one came by to do an initial walk-through for damages, so it was difficult to later make a case for repairs. At the house, which seemed to be on some sort of sink-hole, a cracked foundation meant the house was on a slant, doors were hard to lock, there were holes in the walls and ceiling, our basement and garage were full of the homeowners former property, including old buckets of paint and potentially hazardous chemicals. We were also concerned about lead paint flaking, as the house was over a hundred years old and had paint peeling everywhere. Though the house had terrible insulation and single pane windows, we were denied basic comforts that would help us, such as screens for the windows so we could open them during the summer. Essentially, in the beginning, I was alarmed by the aggressive and somewhat condescending attitude our manager brought to our discussions, and the tone she took with us on phone calls. I felt like we were being treated like children, and were a complete nuisance to them, even though our rent check was paying for their income. Sadly, this attitude is all too common with property managers. Then, six months into the lease, when we started noticing some pretty disconcerting maintenance issues, we asked our manager to come over to the house to look at the issue, and we learned that she had never actually been to the property to see it for herself. It was frustrating to know that we were being managed by someone who hadn't taken the time to even visit our property to see what we were dealing with. Over time, we found our relationship improved with our managers through very intentional communication on our part. It took a long time to build this rapport, and until we hit about the 9 or 10 month mark, we generally felt disregarded and looked down upon. All this goes to say, with any landlord/property management situation, there is a give and take. These people were somewhat negligent and disengaged, but also very hands off, if you are the sort of tenant who enjoys that. They never checked on our property unless we had an utter emergency. But for women living alone without experience in home repair, it would have served us better to rent with a more conscientious property manager.

Please be careful and keep your own payment records. I had an experience where IPS told me that I…read morehad not made a payment that I had already made. Otherwise, you may quickly find yourself receiving a Three-Day Notice. I saw this happen many times during the years I lived there, with notices being issued to residents without any prior communication. My overall experience, along with what I observed during my years living there, was that when residents needed help, responses and follow-up were often very slow. But when it was time to collect rent, someone was always there on time. I lived at an IPS-managed property for several years, and unfortunately, my overall experience with the management became more and more frustrating over time. Communication was one of the biggest problems. Responses were often slow, unclear, or sometimes there was no response at all. Over the years, I repeatedly had to follow up just to get answers to basic questions. When you actually need help with something important, this becomes exhausting. One of my worst experiences happened when I was told that I had not made a payment. I immediately contacted both the apartment management and IPS and asked them to investigate and check the security camera. I even went to Bank of America myself to pull up my payment records and prove that I had paid. Because I had already had so many bad communication experiences with management, I called IPS while I was at the bank, with a bank employee present, and put the call on speakerphone so there was a third party who could hear the conversation, including my conversation with the on-site manager. Despite everything I was doing to resolve the issue, the way I was spoken to was extremely rude. After I had gone through all of that, the on-site manager, Ana, eventually texted me and said that it had been a "scan issue" on their end. So the problem was not that I had failed to pay. I had spent my own time finding records, going to the bank, making phone calls, and asking them to investigate something that turned out to be an issue on their side. I never received an apology. Unfortunately, my move-out experience was not much better. I scheduled an initial inspection with Ana, but she did not show up at the scheduled time, and I did not hear back until the following afternoon. We scheduled a second appointment, and she did not show up again. She contacted me the following afternoon and explained that something unavoidable had happened and wanted to schedule a third appointment. By that point, I simply could not rearrange my work and personal schedule for a third time. We all have jobs, responsibilities, and our own lives. My tenancy ended on July 31, 2026. As of September 5, I still have not received my security deposit back, nor have I received an itemized statement or other documentation explaining whether anything was deducted and, if so, what the deductions were for. I lived there for many years, so I understand there will be normal wear and tear, and I understand that some move-out deductions may be reasonable. That is not my issue. If something is being deducted, just tell me what was deducted and why. My issue is having to repeatedly chase people for basic information and not knowing what is going on. After years of experiences like these, I gradually lost my trust in the management. I genuinely wanted to end my tenancy on good terms and make the move-out process as smooth as possible, but I was very disappointed with IPS overall. My advice to other tenants is simple: keep your own records of everything. Save your emails, payment records, and notices, and take plenty of photos and videos when you move in and when you move out.

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

Working with Patrick was such a wonderful experience. When we first started our home search, we…read morewere only casually looking, but Patrick treated us with the same care and attention as if we were ready to buy right away. He was always willing to meet us at any house we sent his way, no matter how last minute or uncertain we were about it. What really stood out was how much he listened--he took all of our concerns seriously and never made us feel rushed or pressured. Patrick's patience, kindness, and dedication made the process so much less stressful, and he went above and beyond to make sure we felt supported every step of the way. We are so grateful for everything he did for us and would wholeheartedly recommend Patrick to anyone searching for a home!