Frank is such a trust worthy, problem solving, IT genius who always brings order to the chaos and…read moresolutions to the problems. I'm so thankful to have discovered him, and have such peace of mind that he is part of my small business' team. I highly recommend!

Frank Bravo is calm, cool and collected when he helps me, taking over my screen and taking care of…read more(my) business with ease. Being Treasurer of a nonprofit is no picnic, but Frank helps me cope. I recommend him highly!

Applaya is pretty good. Our IT Manager hired them to custom upgrade some of our database reports…read more But they also gave us some great suggestions for taking advantage of some of the other tools that were already included in our database applications, so we had them do that to. We were able to migrate some of our data in a way that was more powerful and faster without the performance issues we had before.

We used them second time for our business to setup e-commerce platforms and all the related…read moreservices. We had another company who initially had a off the shelf software with some custom development and it was a mess. We sought them with some incomplete developments from the previous vendor and they were very detailed from the start in terms of providing hardware options both for offsite setup as well as cloud setup. The solutions were also very competitive. Wish we went with them before and saved time, effort and money. We had two parallel custom development projects and they were great on both estimating and timely delivery. We mentioned that we cannot have a bigger team with Project Mgr , Analyst, Architect, Lead and multiple developers , so they had a tailored solution with just 2-3 resources with full/part-time options to work on the project. They had clear Implementation documents, work flow, Project Plan and prompt on deliveries. They also gave us multiple cloud vendor options for us to compare. They didn't charge us much for the mobile implementation. All in all glad we picked them.

They helped me create a small app to track my health issues, then charged me a 20.00 fee and that…read morewas okay, but then they tried to withdraw money from my credit card--several times after i had cancelled my account. I told their CSR two or three times that i had. ancelled my account but they keep trying to withdraw money. That is unethical and maybe fraud...BEWARE.

This is the biggest P.O.S. Product out there it has the capacity of a nat. If you write a prompt…read more It default back after 2 prompts. It changed but after 20btime of repeating myself, they billed me $100 for the repeating of their stupid agent. And when I told them I would not, could not use their attempted app. The did not care and refused me of returning the money they were not authorized to take.

Absolutely terrible service and we are Merchante clients! We process thousands of credit card…read moretransactions from our customers (Merchante clients for over a decade), but recently needed to make a critical change to our credit card processing. We've waited 14 days for Merchante to respond with ZERO success despite our numerous attempts to make contact. They promise they'll call - but never do. We've had to SHUT OUR COMPANY DOWN due to the inability to process any more credit card transactions. DO NOT TRUST THIS COMPANY WITH YOUR BUSINESS. They will FAIL you and ruin your company. Either they are unbelievably lazy or incompetent or deliberately trying to hurt competition - DON'T TRUST THEM.

We are a new client. The service doesnt work and the support staff redefined ineptitude. We will…read morefind an alternative and encourage others to NOT work with MerchantE.

This company is sending me illegal spam…read more No, I do not have any business relationship with this company whatsoever. No, I did not ask to be put on any of their email list. They added me without my permission to their list. Their emails do not comply with federal law namely the can-spam ACT. Not a chance in the world I would ever have any dealings with this company.

In my current job, I came across Apttus and their software products. The company decided to test…read moreX-Author as a possible automation solution for our CRM Microsoft Dynamics 2016 for the International Sales Team. The product allows the user to create a macros type app to pull data from and import back into CRM without doing a Dynamics CRM upload. Our Rep, Jerret Kasper, and Subject Matter Expert, Pranav Shah, were extremely helpful and worked so diligently with me through every bug and error so we could get the most out of the software client. Unfortunately, at the end of our test period X-Author did not have all of the capabilities our VP of Sales and myself needed to make it work. I know they are steadily adding to X-Author and I hope to revisit it in a year or so.