The team here is very efficient and friendly. They professionally executed their process and got…read morethe exam accomplished. The technology used also seems to be modern and sufficient to get the job done. I found the phone and receptionist teams very friendly and helpful. This facility moves a lot of patients along quickly. That could seem impersonable. However each technician knew their job and executed it efficiently and with a human touch. The doctor was right on point with his time, information and process. The facility is a bit odd. It is relatively easy to find off Engle road as it is right by the entrance. It is confusing, for first time visitors, to know if you should park on the lower level or the upper level. There is good signage on the lower level if you start off in the wrong location.

After attending 3 years of eye exams with this team, I was persuaded to have cataract surgery on…read moreboth eyes in October of 2025. Dr, Jeffrey Hudson was the surgeon. I was unexpectedly not fully sedated for my first eye surgery, and very uncomfortably felt both pressure and pain during the procedure. A better job of sedation took place on the second eye surgery; though still not ideal. The results of my surgery have been distressing at the highest level. Despite going into the surgery with very good close vision, everything close is now blurry. I can no longer read, and it immediately frightened me. When I expressed shock, the explanation i was given, was that "most people" want distance vision, so those were the new acrylic lenses he implanted. Dr. Hudson had years of eye exams to know my traditional field of vision; but arbitrarily chose (without consulting me, despite the business name) to completely reverse my quality of vision. I previously only used my eyewear to drive, as required by my BMV test results. As a result of my new surgery, if I wish to clearly see anything close, I must now wear eyeglasses. The complete reversal of my normal, lifelong (72 years) field of vision. I have been forced to trade wearing eyeglasses 1 hour each week, to run errands in the car; to now having to wear eyeglasses 12-16 hours every day, simply to do everyday chores, and enjoy my hobbies (reading, writing, and playing musical instruments). Dr. Hudson's surgery has ruined the quality of my life. Dr. Hudson and one staff member subtlety mocked my discouragement, and referred me to a specialist surgeon in Indianapolis to make any desired visual adjustments. Sadly, because i have distance vision, my insurance company will not pay for the close vision correction, and as a low-income senior citizen, I can not independently afford to pay out of pocket for the corrective surgery. I am left regretting a cataract surgery, which was not a pressing vision issue, for the rest of my life. Very unfair.

Employees awesome. Not happy with surgeon Coleman talking & laughing with his staff entire time…read moreduring my procedure. Very rough! Never told me it was going well or that it was even over. It's been 2 weeks and my untouched eye is better than one he removed cataract but yet surgery is on for second eye for next week!! Very scary. Been over a year and eyes worse than when I first walked in. Steer clear.

Very professional staff and runs like clockwork. Procedures were thoroughly explained.read more

After attending 3 years of eye exams with this team, I was persuaded to have cataract surgery on…read moreboth eyes in October of 2025. Dr, Jeffrey Hudson was the surgeon. I was unexpectedly not fully sedated for my first eye surgery, and very uncomfortably felt both pressure and pain during the procedure. A better job of sedation took place on the second eye surgery; though still not ideal. The results of my surgery have been distressing at the highest level. Despite going into the surgery with very good close vision, everything close is now blurry. I can no longer read, and it immediately frightened me. When I expressed shock, the explanation i was given, was that "most people" want distance vision, so those were the new acrylic lenses he implanted. Dr. Hudson had years of eye exams to know my traditional field of vision; but arbitrarily chose (without consulting me, despite the business name) to completely reverse my quality of vision. I previously only used my eyewear to drive, as required by my BMV test results. As a result of my new surgery, if I wish to clearly see anything close, I must now wear eyeglasses. The complete reversal of my normal, lifelong (72 years) field of vision. I have been forced to trade wearing eyeglasses 1 hour each week, to run errands in the car; to now having to wear eyeglasses 12-16 hours every day, simply to do everyday chores, and enjoy my hobbies (reading, writing, and playing musical instruments). Dr. Hudson's surgery has ruined the quality of my life. Dr. Hudson and one staff member subtlety mocked my discouragement, and referred me to a specialist surgeon in Indianapolis to make any desired visual adjustments. Sadly, because i have distance vision, my insurance company will not pay for the close vision correction, and as a low-income senior citizen, I can not independently afford to pay out of pocket for the corrective surgery. I am left regretting a cataract surgery, which was not a pressing vision issue, for the rest of my life. Very unfair.

I have used Doctor Vangessel from Ophthalmology Consultants on two occasions, that required…read moreimmediate eye care. On both occasions I was impressed with his treatment, skillsets, and his teaching others while he resolved both of my issues. Dr. Vangessel keep me informed in all that he was performing, and he also remained in consultation with my normal doctor, that could not see me. Not only did he inform me of what was causing my loss of vision in one eye, he explained it to my wife. Well above and beyond what was expected, by us! In closing, we were extremely impressed with Dr. Vangessel and would recommend him to anyone searching for an eye doctor.... he is the best I have ever had! Dennis K. Owen

Customer service up front and the doctor are delightful! I would recommend them for all one's…read morevision needs. I had a great experience and it was a great value for my eyeglasses.

"I had to get my eyes checked because they hurt from staring at my top of the line Apple computer…read moreall day. Dr. Zachman was so patient and made me feel comfortable. He gave a great exam and was very informative. I will make him my perm eye doctor!"

I will confess my rating is biased based on the emergency service IRC was able to provide on a…read moreSunday morning. On this occasion the team was on call and got me in quickly. They were very professional and kind as they confirmed my eye infection. This was an abnormal office visit as it was just Dr. Kim and our family. He methodically and expeditiously worked us through the enrollment process - not his gig I'm sure. Dr. Kim was excellent about explaining what was happening and what was coming next. He had to inflict some pain on me but was very gentle and encouraging as we got through a tough situation together. Dr. Kim was great about setting up the next all important appointment on our schedule. Our follow up with Dr. Kim was just as encouraging. He was very kind and helpful and encouraging. I don't know how the rest of the doctors in this practice are...Dr. Kim was outstanding. As a review on the rest of the center. You will find IRC in an isolated building set back off the road. The sign is easy to see. Making a U-turn if you are going east bound is a challenge. Otherwise not too difficult to find. There is plenty of parking near the entrance. The lobby is large and comfortable. The whole facility has a bit of a dated feel though it has nice wooden floors and trim. The staff here was very friendly for the first visit. The were helpful getting paperwork done and setting up the next visit. I honestly don't know all the types of services they offer. In my case...the first two visits have been excellent!

Vision Source in Auburn sent my referral to this facility on Jan 16 with the promise that Dr…read moreGendy's staff would call me in "a day or two" to schedule an appt to be seen by Dr Gendy. Today is Jan 27 and I STILL have NOT received a call from Dr Gendy or his staff. I have made repeated calls to Vision Source & every time they have assured me they have or will re-fax my referral. If this is the kind of "care" Dr Gendy gives his patients, I wouldn't go to him if he was the last Dr on earth! Nor would I ever refer him or his office to anyone else! What a poor excuse of patient care!

The good - Dr. Schroeder is a great ophthalmologist…read more The bad - in the many times I've called to make an appointment, I have never had anyone actually answer the phone. You have to leave a message and wait for a return call. Inconvenient for those of us who work and can't answer the phone at anytime.

A year ago we made an appt at Twin Creeks location. The appt was made with the Dr who delivered a…read morebaby 2 days later. Had to change appt. We arrived for appt only to be told they don't accept our insurance. Went ahead anyway. I made the appt so I would have contacts for my son's wedding 2 months in advance. Had to return multiple times because they couldn't get the script correct, had to wait 2 weeks each time for trial contacts, multiple times I called and had to leave msgs and nobody returned the call. I stopped in and got a trial pair of contacts they said they had had for weeks. I went to Cunningham and got the correct script and walked out with a trial pair of contacts....NP! Now I have a collection notice.....never received a bill....and have an EOB that shows patient responsibility $0. Now I am learning they coded the claim wrong and now they are looking for payment w/interest! If there was a way to put a negative million stars on this review I would

I receive excellent care and top notch service at Eyedeology! (Now Optimal Sight) Dr Saeed is very…read morethorough and attentive with each patient and she clearly is highly skilled and always current on the latest advances. I recommend her enthusiastically!

Very professional and courteous. I have been a patient for over 10 years and have always been very…read morepleased with their service and if needed choice of eye wear.