As a disclaimer, this store has a lot of used shoes. Some are great condition, some in fair…read morecondition and some who might have a few miles left. They also have new shoes for regular price as well. Please check the treads and soles when you are browsing. Now that that is out of the way, the selection is very well stocked. There are a lot of different colors so if you are looking for something specific you might have to compromise. The store is split into half with men's and women shoes grouped together. Literally half of the store. For each. If you do need a brand new pair of shoes at retail price they can go grab those for you in the back. Prices are marked on the box by a colored sticker. The price list is standing on top of the aisles so you'll know exactly what you'll pay for them. Prices seemed to reflect what condition they are in. When in doubt look at the sticker on the box. As for the staff I had nothing but a great interaction with the people working. One of the guys took time to answer all my questions and even had me try the different styles on while explaining the differences between each shoe. There were other customers and they had great interaction with them as well. The store was very well organized and very clean. Usually shoes stores look like a hurricane just passed through and there are boxes littered everywhere. Not here! $65 for an almost brand new pair of running shoes is a deal to be had. I'll be back for sure!

Great shoes for a great price. If you need running shoes especially trail running they are great…read more Wide toe box so my feet aren't cramped.

Went to Famous Footwear today, not expecting much. To my surprise, they had everything I was…read morelooking for. Shoes for kids. Wide varieties. Great selections. Everything I needed for the kids and myself, if I so chose. Service was awesome too.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Nice people who work there. And trust me, I had a few questions... found what would work for me and…read moreI love my new shoes!!

Ordered some shoes online to pick up in store. Website was super easy to navigate through. Shoes…read moreand my size were in stock. Had no problems when I got to the store. An associate was nearby and welcomed me when I came in. The shoes were at the front counter waiting for me. AJ (I think that was her name) told me about the buy one get one half off socks promo going on so I got some socks too! Store seemed tidy and well stocked. Easy to find in the Outlets at Traverse. Great experience! Great employee! I will be back:)

I did not biy anything yet the staff was very friendly…read more I like going into the Unite or Collective stores: they are so beautiful. This Unite store seems like an outlet store yet not disorganized at all. Prices were very good. Plenty of selection too. Worth the visit.

Came in here looking for a running shoe that wasn't quite yet in stock, however, Laakeena (man I…read morehope I spelled that right) really helped me out. Very personable and helpful. She suggested I try the Pegasus as most fits are somewhat similar. She was able to help me order for delivery to my house. Great customer service. Actually all the reps were really nice, but Laakeena came to me first so I'm giving her props.

Nice outlet. Doesn't…read morefeel overwhelming and while there was a lot of people outside it didn't feel crowded in the stores. Parking is plenty They have areas to get snacks or a meal. They also seem to have local venders in the middle.

Big Jack's World at the Outlets at Traverse Mountain in Lehi is such a fun Halloween surprise! You…read morewon't see it from the freeway, which almost makes it feel like a hidden secret, but once you walk into the outlet courtyard, Big Jack looms tall and sets the stage for some spooky-season magic. This isn't a haunted house--so no worries about jump scares--but more of a giant, family-friendly Halloween display that's perfect for kids of all ages. The size of Big Jack is impressive up close, and the whole setup gives off just the right amount of spooky without being scary. Think "festive fall fun" more than "nightmare fuel." Parents can relax knowing it's free, safe, and easy to enjoy while shopping or grabbing a snack at the outlets. Kids absolutely love running around and posing for pictures, and honestly, I did too. It's a great spot for photos, a fun place to let the little ones burn off some energy, and a memorable way to get into the Halloween spirit without spending a dime. If you're looking for a quick, free, and kid-friendly Halloween activity in Lehi, Big Jack's World is a must-see this season! https://linktr.ee/reessroots

I love new balance running shoes. They are my go to casual "Tennis Shoes" or "Trainers" as the…read moreBrits say. I had no intention of stopping in today, but thought what the heck I'll just look around and see what they have at the outlet store. Maybe they have something for my trip that is coming up. They were having a sale so Yes! of course I bought some new trail shoes. I only wear hiking boots when I hike, but thought I would give their shoes a try, especially since it's been so hot, my feet sweat in my boots. Salesman was very helpful guiding me to the pair of trail runners I bought. He was very knowledgeable about the different "type" of shoes. I had on my own New Balance shoes, and he explained the construction behind them. Oh so that's why I like them, and they are so comfortable on my feet! He said never to put your shoes in the washer, and to use a cleaning solutions instead. They had some there so I bought some. Note: he never pressured me into buying the cleaner, he said any cleaner would do. Now the test is... can the shoes at the outlet vs the shoes at a regular store pass my new balance comfort test. We shall see.

I'm a person who doesn't like to be approached when it comes to shopping. It was no difference when…read moreI came to this store. I wanted to get in and out quick, especially at the outlet store. However, the impression the staff left me had changed my views on salesman and how my shopping experience can be different. I had a 5-star experience with Brett and I'm so glad he approached me. Brett genuinely asked me a few questions to understand what I was looking for in shoes. I had a general idea of what shoes I wanted and I preferred to try them on on my own. I even told him that I wasn't sure if New Balance was the right place. I was not only wrong, but Brett understood exactly what to suggest based on my answers. My foot size was remeasured as part of the fitting process. To my surprise, I was also wrong about my shoe size and it was confirmed by trying on 4 different pairs of shoes. (Professional fit: shoe fitting in the morning is the most accurate - this is important for people with diabetes to find the right fit). With Brett's help, I made educated decisions, which is what I look for when I help others, too. Brett was genuine, patient, gentle, professional, knowledgeable, caring, and not pushy at all. As an observant person and someone who has experience interviewing candidates in the past, I'm confident to say he is capable of helping all ages of customers. From looking up Hoka online to checking out New Balance at Outlets, here are my wins: - Tried out the 1080 v14 (I genuinely think everyone should have a pair of these) - Know what my updated shoe size is - Got the best deal with current discounts, clearance, and BOGO 50% off (staff can help you look up which pair of shoes are on clearance and order them for you if the color isn't in store) New Balance provides shoes with fresh foam comfort, wide toe box, and arch support - everything I look for in a pair of shoes from everyday wear to running (plus the discount benefit at outlet). I ended up not getting in and out quick at all, but my visit was wonderful because I let Brett help me. I was impressed by the service provided here.

Great selection and service. They had the shoes I was looking for in stock. The sales staff were…read moreinformative about HOKA shoes and a larger toe box.

I have shopped here for years! Always knowledgeable people to guide me! From smart watch to…read morerunning shoes!

If I could give zero stars , I would. My family and I were told to vacate the premises because we…read morehad two kids in a stroller wagon. What kind of bs service is that? How are you going to discriminate against a family with kids ? The assistant manager even laughed as we walked out. I was very disappointed at the lack of professionalism in this store. It was my first time visiting and I will never go back. Shoppers with small children beware.

Worst customer service I've ever experienced. Didn't even walk into the store until I had been…read morewaiting at the cash register for 10 minutes. Couldn't help me with a gift card issue. Clarks online told me to go in store but the employee just said to call customer service again which didn't do anything. So after 4 hours of customer service interfacing, they stole $100 from me.

This store is clean, bright and stocked. The employees were helpful with pickleball paddles and…read morekids baseball equipment. Pricing seems a bit high verses online.

Really disappointed in the customer service here. Had one associate that was very helpful in…read moregetting some shoes that I was looking for, but then was left with another associate (not sure of his name, but he has a more muscular build, with a buzz cut and earrings) who left for twenty five minutes and never came back. He passed me a couple of times with a box of shoes, but avoided eye contact, and we eventually left. I'm not angry or anything, and I don't mean to be a Karen, but just disappointed that customer service associates don't have just a little bit more training before going out on the floor. Bummer!

The selling process here is always smooth and they look through your items in a timely manner. I…read moreappreciate that they offer more cash than the competitor. It's an easy way to sell my clothes when I don't have time to post them on Facebook!

I will never come back here again. Although she was nice, I do not think the young girl who sorts…read morethe clothes is well-versed in high-end brands beyond F21, American Eagle, Gap, Old Navy, etc. She rejected expensive items that I gladly took back. The wait is around 30 minutes to an hour, and they don't have any chairs, so you're either standing or browsing their overpriced pre-loved items. Seriously, just save up $10-$20 more and buy brand new, especially on shoes. I did find a $17 bag that retails for $40. But mostly, their stuff again is overpriced. If you come to think about it, this business model is kinda smart - they buy "nice things" for cheap and then they probably get a tax break for donating the items you leave behind. I wonder how many of those clothes were actually put back in the store to be sold.